We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel St. Helena

TravelocityUS$212*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$249*
US$212*
Great Deal
US$249*
US$249*
US$212*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel St. Helena
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

105 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 101: English reviews
Start your review of Hotel St. Helena
 Click to rate
San Francisco, California
Reviewed 3 weeks ago

We spent one weekend night at that place and ended up paying over $500 just for the room. At that price we clearly expected a nice and well maintained hotel. What we got instead was a run-down dump where the room was at 86 degrees all night long (they claim to have central AC but this did not work), the...

 Report
Helpful?
1Thank michaelE8585858
Boulder, Colorado
Reviewed 3 weeks ago

To begin, I booked two rooms on Jan. 19th through Orbitz. The reservation was listed as a "pay later" reservation. The day I booked the rooms $2,156.00 was charged on my credit card. The reservation wasn't until April 25th and was for 4 nights. One week later, I needed to cancel just the last night. I tried for weeks to...

 Report
Helpful?
1Thank lparker2017
Reviewed 4 weeks ago via mobile

DO NOT STAY HERE!!! The most unappealing, dump hotel and we paid $511 for the night. Their website looked so nice and, yes, it was on the heart of downtown, but everything is misrepresented. We thought at that price it was par to The Four Seasons. The room is extremely tiny and very hot. The bed was too old and...

 Report
Helpful?
1Thank Kyra E
Eureka, California
Reviewed 14 April 2017

Very messy arrangements and management....but this hotel ended up being perfect for us because we were the only guests in three rooms. We gathered in the "common" space on the second floor right outside our rooms. We set up a bar and had a great time. Round the edges, this was a very strange place. There is a lobby, but...

 Report
Helpful?
Thank julesofthesea
Chicago, Illinois
Reviewed 27 March 2017

We were in St Helena for a family event and booked 6 rooms. One had no hot water in the lavatory. Another had no heat on the first night which had outside temperatures in the low 40's. Another room with no heat also had a window which could not be fully closed. Worst of all was a room that had...

 Report
Helpful?
Thank Tony M
Reviewed 25 March 2017 via mobile

Our extended family came to the valley for two big family events this weekend. We had a reservation at a much nicer place but switched to this hotel when our group expanded. What a mistake! For the price we paid, I am appalled by the quality of this hotel. "Quaint" is fine and can be very charming, but this is...

 Report
Helpful?
Thank Hillary E
New York City, New York
Reviewed 17 February 2017

I admittedly made a mistake by booking only for 2 nights when I only needed 1 night, I called the hotel right away (within 2 mins) and they refused to give me a refund for the second night. It seems absurd to have to pay for two nights for a simple mistake. What's worse is they were unkind and rude...

 Report
Helpful?
3Thank fmtraveler10
St. Helena, California
Reviewed 30 January 2017

After seeing my dirty, no ventilation room, with a window that wouldn't open and a disgusting shower I left and booked a room at Southbridge Hotel down the street. This hotel has no amenities, virtually no space in the tiny bedroom and no staff. They charged my credit card before I even arrived and presented me with the receipt when...

 Report
Helpful?
2Thank hollyalexisbrown
Santa Barbara, California
Reviewed 1 January 2017

Management poor. TV did not work in room 204 because the wall plug was dead nor did the phone work. Room 210 had a workable TV but no phone. The bedside light needed a bulb. No elevator. Not a place for disabled. No support for the poor women who worked the evening or night shift . She had no clue...

 Report
Helpful?
1Thank Ronald L
ffhasselhoff
Reviewed 1 November 2016

I've stayed in third world countries that tried harder than this. The staff was less than accommodating and acted put out during any encounter with them. The carpet was disgusting and looked as though it hadn't been vacuumed in weeks. The bathroom towels all had stains on them that were either rust or blood. The shower was moldy and the...

 Report
Helpful?
2Thank ffhasselhoff

9 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (5)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near St. Helena
1.8 km away
Harvest Inn by Charlie Palmer
3.3 km away
Wine Country Inn & Cottages
0.2 km away
Wydown Hotel
Wydown Hotel
#4 of 9 in St. Helena
119 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Southbridge Napa Valley
Southbridge Napa Valley
#6 of 9 in St. Helena
148 reviews
15.4 km away
Hotel Yountville
Hotel Yountville
#1 of 6 in Yountville
1,034 reviews
0.4 km away
Inn St Helena
Inn St Helena
#2 of 13 in St. Helena
206 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Hotel St. Helena

Address: 1309 Main St, St. Helena, CA 94574-1900
Region: United States > California > Napa Valley > St. Helena
Price Range: RM893 - RM3,385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel St. Helena 3*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Expedia, Travelocity, Cheap Tickets, Priceline, Hotels.com, TripOnline SA and HRS so you can book your Hotel St. Helena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel St Helena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel St. Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's nothing good that I could think of”
michaelE8585858, 2 May 2017 | Read review
“choose off the main street. Lots of noisy trucks run through town early am. No idea why that is allowed in a historic town, but it is.”
  • Common area for conversation and parities when no one is around
julesofthesea, 13 Apr 2017 | Read review
“Nothing is worth booking this hotel. In addition to poor conditions, the desk clerk attempted to overcharge.”
tonymB6624XL, 27 Mar 2017 | Read review
“Choose a different Hotel”
435ronaldl, 1 Jan 2017 | Read review
“Find another hotel!”
karenl0vest0travel, 11 Oct 2016 | Read review
5 of 5
Travelocity
US$212* /night
View Deal
Booking.comUS$249
Orbitz.comUS$212
Hotwire.comUS$212
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates