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Hilton Garden Inn San Bernardino

599 reviews
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Traveller (35)
Room & Suite (43)
Dining (4)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(64 reviews)
“business center”(11 reviews)
“business trip”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (599)Write a Review
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11 - 15 of 592 reviews
Reviewed 10 January 2018

We chose this hotel because Hilton's are typically above average or better and it was the best hotel in the area. We were spending time at the San Manuel Casino and the other Hilton a little closer was already booked. This hotel was about 15...More

Review collected in partnership with Hilton Garden Inn
Thank teresalA3105PD
Response from Adrienne D, Front Office Manager at Hilton Garden Inn San BernardinoResponded 17 January 2018

Greetings, Thank you for taking the time to share your experience about your recent at our hotel. I am pleased to hear you were happy with the accommodations and services provided. We look forward to welcoming you back soon!

Reviewed 10 January 2018

Only thing wish there was a complementry breakfast like alot of the other Hiltons offer, rooms were great coffee was great,rooms were clean and spacious checkin online was the best I like how were always able to choose our room as well as upgradeMore

Review collected in partnership with Hilton Garden Inn
Thank Suzie O
Response from Adrienne D, Front Office Manager at Hilton Garden Inn San BernardinoResponded 17 January 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a...More

Reviewed 8 January 2018

Lot of people making tons of noise with no staff on duty to manage the complaints or attend customers needs. Terrible management of guest experience. Lack of parking as there were significantly more cars than spots.More

Review collected in partnership with Hilton Garden Inn
Thank jameswX5285EL
Response from Adrienne D, Front Office Manager at Hilton Garden Inn San BernardinoResponded 17 January 2018

Greetings, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we...More

Reviewed 29 December 2017

My spouse & I have repeatedly stayed in this hotel when visiting family in the area, consistently finding it well maintained with a friendly, welcoming, competent staff. It is the only hotel for us in the area.More

Review collected in partnership with Hilton Garden Inn
Thank Y4582LOrobertv
Response from Adrienne D, Front Office Manager at Hilton Garden Inn San BernardinoResponded 17 January 2018

Greetings, Thank you for taking the time to share your experience about your recent stay at our hotel. I am so pleased to hear you are happy with the accommodations and services provided. I will be sure to share your positive feedback with our team....More

Reviewed 29 December 2017

Nice hotel with friendly staff. Great place for a good night sleep. The restaurant there served a delicious meal for four for a reasonable price. Next time traveling through I will definitely stay here.

Review collected in partnership with Hilton Garden Inn
Thank 998kendallb
Response from Adrienne D, Front Office Manager at Hilton Garden Inn San BernardinoResponded 17 January 2018

Greetings, Thank you for taking the time to share your feedback about your recent stay. I am pleased to hear you found the accommodations and restaurant to your liking. We look forward to welcoming you back to our hotel the next time you're in town!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$130 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (43)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Julie H
21 July 2017|
Answer
Response from cliffwalters | Reviewed this property |
You have to call the hotel. Because they are usually full, you probably won't get a discount,
0
Votes
Robin A
17 March 2015|
AnswerShow all 2 answers
Response from Douglas B | Property representative |
I apoligize for the late reply. I have contacted trip advisor to change your review to rugs. Hugs, Douglas B. Front Desk Lead
0
Votes
Hmarton
20 February 2015|
AnswerShow all 2 answers
Response from Amy T | Property representative |
Hello, We are 15 Miles from the San Manuel Amphitheater, with no traffic maybe 10-15 minutes and with traffic about 20-25 minutes from our Hotel.
0
Votes
Room Tips
"away from elevators"
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"I got a top floor room, which was helpful"
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"All rooms are quiet that I stayed in."
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"Request an Odd Numbered Room, away from the street frontage"
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