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Quality Inn San Bernardino

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Quality Inn San Bernardino
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62 Reviews from our TripAdvisor Community

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Showing 59: English reviews
San Diego, California
Level Contributor
168 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 4 weeks ago

I need to say it again: today hotels and motels MUST invest money in putting in wifi that is fast and that doesn't a)not work b)move slower than snails mugging a turtle. I often will give five stars to a hotel that within its category has it right. This hotel is a NICE hotel. A very friendly staff. It had... More 

Thank Joe G
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you very much for your comments...we do appreciate them. I am glad that your stay was a good one and we are happy to hear you will stay with us again in the future. Our WiFi is being looked at for a possible upgrade, in the past the physical location of the hotel has been the barrier to getting... More 

Las Vegas, Nevada
Level Contributor
129 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2016 via mobile

Rooms aren't great with the old style tv's and low water pressure in shower but they are clean and serviceable. Haves pool and hot tub and is close to lots of restaurants in the area. Also a nice walking trail right next door. Good hot breakfast. Decent value.

Thank Jeff M
2 reviews
Reviewed 24 July 2016

The property was being maintained and upgraded while I was there. There was minimal inconvenience while structural work was in progress. The rooms were well appointed and the breakfast was very good. There was an attendant who made sure the food was replaced as taken so that if you came early or late to breakfast you had a full complment... More 

Thank Arnold M
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you very much for your comments, we are very pleased that you had a great stay. We appreciate your business and look forward to your next visit. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2016 via mobile

pros: wifi does work decently, ac kinda works, bathroom and sink are was nice, pool and hot tub are nice. cons: no microwave, refrigerator was broken, definitely not a "flat screen" tv, bedding and towels smell bad, sheets have cigarette burns the advertised amenities had me looking forward to staying here, but I was wrong. will not be coming back.

Thank Jake L
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

We apologize we were not able to satisfy all your expectations, we do value your feedback. We will be sharing your comments with all of our departments to ensure we make the necessary improvements for all of our guests. We hope to earn your business once again in the future. More 

Travellers are raving about these San Bernardino hotels

Level Contributor
19 reviews
3 hotel reviews
Reviewed 16 July 2016 via mobile

The day we visited the pool was clean and quiet so we enjoyed our swim. Complimentary breakfast was good. Room we got was ok for a 1 night stay. If you see the other reviews about cigarette burns in the comforters and office chairs that are broken that was our experience as well. The rooms are outdated. The outside needs... More 

Thank CaroDad
Level Contributor
12 reviews
6 hotel reviews
Reviewed 14 July 2016 via mobile

This was a very nasty Hotel the carpet was nasty they need to upgrade they TV. The room smells the bathroom had mold I will never stay again the lady at the front desk was very nice .... Please upgrade your rooms fast

Thank sweetgirl39
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you for your comments...we do strive to give our guests the best experience possible and we are disappointed that your stay was not up to par. We will be discussing your feedback with our staff to make the necessary improvements to deliver a better product to our guests...we hope you will give us another try in the future. More 

Los Angeles, California
1 review
Reviewed 17 May 2016 via mobile

Deffinitely not worth the money. Bad smell in room and bad smell in towels. Insects, torn chairs, not the best people in neighbouring rooms usually, even there was a fight one night by the pool. You don't feel the place is neat, therefore I didn't want to use the washing machin during my stay. I do not recommend it.

Thank MemoDreamo
San Bernardino, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 April 2016

First, Nidia at the front desk was AWESOME. She patiently assisted me and made sure that I got the absolute best rate. I wish the guest rooms were of the same quality. I was traveling over Easter weekend with my three children. We entered our room with luggage in-hand. Instantly, we noticed a funky smell. Within a few moments, one... More 

Thank nicolepN7459AF
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you for your honest feedback, we do appreciate it. We will look into why the original room was offered when it clearly was not ready for guests. I am glad that our front desk staff was able to rectify the situation quickly and to your satisfaction. We hope to see you as a guest again in the future. More 

Riverside, CA
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 January 2016

If you are doing business along the I-10 corridor in San Bernardino, Loma Linda or Redlands, this is a convenient place to stay. The rooms are reasonably clean, the immediate neighborhood is quiet after dark and it is easily accessed from the freeway.

Thank SoCalAstronomer
Houston, Texas
Level Contributor
5 reviews
Reviewed 19 December 2015

This hotel was very old and didn't have a lot of attractive amenities. The railings could have used paint as did the rest of the building. The lobby was nice enough but that's about all that was nice. Everything in the room - carpet, television, bedsheets, furniture was old and oudated. It looked very used to be honest. The bed... More 

Thank trancerb
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you very much for your comments. We try very hard to make sure our guests experience is a good one, we apologize that not everything was to your satisfaction. We do have plans next year for updating some items and we hope that you will give us another chance. More 

37 photos of this hotel

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  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn -Hospitality Lane Hotel is located in San Bernardino, and right next to Redlands, Ca. We are conveniently located next to bustling Hospitality Lane in San Bernardino making our hotel an ideal destination for business & leisure travelers alike. Located at the intersection of I-10 and I-215 on Waterman Ave, we are ideally suited for many destinations including: Loma Linda University and Medical Center, University of Redlands, California Speedway, Ontario International Airport, San Bernardino Soccer Complex and Little League playoffs. We know that traveling can be stressful at times and our goal is to make your stay a memorable and comfortable one. ... more   less 

Additional Information about Quality Inn San Bernardino

Address: 1750 S Waterman Ave, San Bernardino, CA 92408-2840
Region: United States > California > San Bernardino
Price Range: RM280 - RM400 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn San Bernardino 2.5*
Number of rooms: 117
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Also Known As:
Quality Inn San Bernardino Hotel San Bernardino
San Bernardino Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn San Bernardino staff and other travellers.
2 questions
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over a year ago
over a year ago

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Questions? Get answers from Quality Inn San Bernardino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need wifi CALL AND ASK to make sure they put you in a GOOD room!”
 of 5 bubbles N4112RVjoeg, 31 Oct 2016 | Read review
“In the back”
 of 5 bubbles arnoldm109, 23 Jul 2016 | Read review
“Avoid rooms at the most southwest corner, and check your room before unloading. Our room on the north side was great.”
 of 5 bubbles nicolepN7459AF, 5 Apr 2016 | Read review
“If you are assigned a room with dark, possibly dangerous parking, park in the lighted area near the office.”
 of 5 bubbles NoelleTraveler, 28 Sep 2015 | Read review
“stay somewhere else is my best tip.”
 of 5 bubbles bobc820, 11 Sep 2015 | Read review
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