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Comfort Inn & Suites San Francisco Airport WEST

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Comfort Inn & Suites San Francisco Airport WEST
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161 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Nowra, Australia
Reviewed 3 days ago NEWvia mobile

We stayed here for one night prior to an early departure from SFO. It doesnt look like much, but we were very surprised with the quality of the hotel and the room. The room was very large and clean, there was a king bed, the bathroom was large and clean. Room included a TV and fridge. The front desk staff...

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Helpful?
Thank camg1989
Calverton, New York
Reviewed 3 weeks ago

I am glad we ignored the reviews. The hotel was very quiet. Yes at times you heard a plane or too but it is very close to the airport which is why we choose it. They have a free shuttle and they do not need to take you on the freeway and be stuck in traffic on the way to...

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Helpful?
Thank Paul S
Long Island
Reviewed 4 weeks ago

when we checked in the greeting could not have been warmer. we received a very nice room. we were given guick durections to rental return and shuttle pick up along with nearby restaurants. the rental was just across highway and since it was such a warm and sunny day we decided to just walk back which actually took less than...

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1Thank mistergLongIsland
Sunil B, General Manager at Comfort Inn & Suites San Francisco Airport WEST, responded to this review

Dear Valued Guest, Thank you for your kind words about our hotel. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same...

New York City, New York
Reviewed 4 weeks ago

Hotel is very close to SFO Airport and directly beneath flight paths - many, many loud planes passed over the hotel all night long. Lots of food and shopping within a short walk. Desk clerk friendly and efficient on check-in and check-out. Typical cigarette stench in non-smoking King Room. Pretty standard for most Choice Hotels. The room was small but...

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Helpful?
Thank William J
Sunil B, General Manager at Comfort Inn & Suites San Francisco Airport WEST, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites San Francisco Airport West. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hotel price on your recent visit. Our rates vary throughout the week depending on the demand,...

Home
Reviewed 18 December 2016

Stayed here while visiting San Francisco for business. As an experiment, because the Comfort Inn was much, much cheaper than comparable hotels in center of San Francisco. Commuted to downtown SF every day by BART. - rooms are spacious and comfortable, separate lounge chair, desk with chair for work, fridge, coffee/tea. Hot breakfast included. Liked the interior of the building,...

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Thank taaldesoJ
Toronto, Ontario, Canada
Reviewed 23 November 2016

Stayed for one night in November 2016 and was happy with the convenient location and stay. Check in was quick and staff friendly. The room was large and clean and beds comfortable. There was some street noise heard from the room, but not loud enough to be too bothered. The price was very reasonable (about $115 US) considering a full...

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Thank mcrystallin
Atlanta, Georgia
Reviewed 19 October 2016

Perfect location for flying out of San Francisco. The shuttle is a 5 minute ride to the airport. If you're in a rental car, even more convenient: the rental car return is also a 5 minute drive. Easy on-site parking. The rooms are large, clean and comfortable. Service and breakfast were both adequate.

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Thank Jack B
Ocean County, NJ
Reviewed 29 September 2016

Short stay for us. Checked in at 3:00PM. $28 Uber ride into San Francisco for dinner with family. $28 Uber ride back. Out at 5:15AM for shuttle to airport and flight home. Never ventured out the door other than to come and go. This clean Comfort Inn served our purpose nicely. Our primary goal was to be close to SF...

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Helpful?
Thank MikePet
Adelaide, South Australia, Australia
Reviewed 24 September 2016 via mobile

Was happy enough with my stay.. until i checked out.. booked for 2 nights only there 32 hours.. then the crap began. They over charged me right from the start by $70 approx. I was suppose to pay around $600.. charged me $670. Then flew home to Australia to find another 2 debits on my visa for $615.. then 2...

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Helpful?
Thank Susie N
Sunil B, General Manager at Comfort Inn & Suites San Francisco Airport WEST, responded to this review

Dear Valued Guest, We apologize for the mistake that we made of taking a pre-authorization of that amount. However, we would like to remove any assumptions that this error was intentional and not immediately addressed by our personnel. Because we understand how frustrating this discrepancy can be, we would like to assure you and any future guests that immediate actions...

Orlando, Florida
Reviewed 13 September 2016

I chose this place based on reviews, but didn't think it was nearly as good as others posted.We got in to SFO late and wanted to pick up a car the next morning, so this location seemed to be ideal. We waited 40 minutes for the shuttle. The neighborhood wasn't the best, and the airplane noise level was pretty bad....

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Helpful?
Thank Joyce B
Sunil B, General Manager at Comfort Inn & Suites San Francisco Airport WEST, responded to this review

Dear Joyce B, Thank you for taking the time to write us a review. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hotel shuttle on your recent visit. We share the shuttle service with a number of hotels that makes the travel loop to and from the airport sometimes longer. The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn & Suites San Francisco Airport WEST

Address: 611 San Bruno Ave E, San Bruno, CA 94066-3233
Region: United States > California > San Bruno
Price Range: RM588 - RM1,435 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites San Francisco Airport WEST 2.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Comfort Inn And Suites San Francisco Airport East
Comfort Inn & Suites San Francisco Airport East Hotel San Bruno
Comfort Inn San Bruno
San Bruno Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites San Francisco Airport WEST staff and other travellers.
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New York City, New York
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Inn & Suites San Francisco Airport WEST staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside corridor I guess is best”
 of 5 bubbles paulsI7262YI, 28 Jan 2017 | Read review
“Stay on the opposite side from the airport.”
 of 5 bubbles JoyceB901, 12 Sep 2016 | Read review
“Stay away from the elevator and the street. There's nothing you can change about the airplanes flying over.”
 of 5 bubbles HockeyChickDenver_CO, 14 Aug 2016 | Read review
“Pick another motel.”
 of 5 bubbles Dday61, 28 Mar 2016 | Read review
“Dont stay here”
 of 5 bubbles rands23, 5 Oct 2015 | Read review
5 of 5