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Hotel Aura San Bruno

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Hotel Aura San Bruno
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656 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Florida
Reviewed 11 June 2015 via mobile

We chose this hotel because of its location. We were heading home and just wanted to get near the airport because we had a very early flight. They offer a shuttle service. We returned our rental car to the airport and called for a shuttle back to the airport. It took way too long (45 min). I had to call...

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Helpful?
Thank lechat98
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services.

Reviewed 10 June 2015 via mobile

Stayed here for only two nights while on a business trip, and with my family joining. The building like most of the other hotels in the area, is old and aging. Some renovation must have taken place long ago, but the rooms and general layout make the place feel extremely old and dull. The rooms are okay, but nothing beyond...

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Thank Ruleman
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

We appreciate the time you've taken to give us your thoughtful review. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our...

Scottsdale, Arizona
Reviewed 7 June 2015

Good value for the hotel. Clean and comes with breakfast. Also, free shuttle service to and from airport.

Review collected in partnership with Howard Johnson
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Thank 943stuarta
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel! We look forward to serving you again in the future!

Ukiah, California
Reviewed 3 June 2015

I found the staff so very helpful and the room neat, spacious and great amenities. Great access to the airport and freeways. The breakfast included was healthy and so convenient. Will stay again and again!

Review collected in partnership with Howard Johnson
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1Thank sheilamG3292DQ
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you so much for such an excellent rating and review. We are so happy to hear that you appreciate our efforts to provide you with an excellent service and a happy experience. We will be happy to welcome you back again and again at our hotel.

Aberdeen, South Dakota
Reviewed 1 June 2015

Review collected in partnership with Howard Johnson
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1Thank tonydias2015
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Elk Grove, California
Reviewed 31 May 2015

Review collected in partnership with Howard Johnson
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Helpful?
Thank Charlotte S
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Campbell, California
Reviewed 27 May 2015

The entrance was a little difficult to find. Once in the parking lot we also had to figure out which door led to the front desk. Yes, as others mentioned, the views are not stellar but the location is perfect for an early morning flight out of SFO. We also enjoyed the Mexican restaurant across the street.

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2Thank het
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I am glad that you enjoyed the convenient location of our hotel to the airport and Mexican restaurant! We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Elk Grove, California
Reviewed 24 May 2015

I called for wake up call and I never received it. Waffle mix was all watery and didn't cook properly, no fruit out except 1 apple and I went right when it opened at 6:30. The room was very nice, but on street side and very loud.

Review collected in partnership with Howard Johnson
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Helpful?
Thank Kerry S
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Thank you for taking the time to give us a feedback of your experience during your stay. We are sorry that we failed to meet your expectations and fulfill your request for a wake up call. Please be assured we will act on your comments so it does not happen again in the future. We hope you will give us...

Fort Wayne, Indiana
Reviewed 20 May 2015

This is a great hotel for the price. Chose to stay here because the price so much lower the other hotels in the area. I'm glad that I did. The room was large and very clean. The hotel was very quite and I appreciated the free parking. The only slight inconvenience was having to wait quite a long time for...

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Thank Vicky C
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I'm glad that you enjoyed your stay and that most of our amenities lived up to your expectations. I do apologize for the issues with the shuttle. I hope you will find your expectations to be far surpassed during your next visit!

Beverley, United Kingdom
Reviewed 19 May 2015

Really handy last night stop over for SFO airport. Good clean and comfortable and a reasonable breakfast!

Review collected in partnership with Howard Johnson
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1Thank Trevor V
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. We can't wait to serve you again!

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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 

Additional Information about Hotel Aura San Bruno

Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Region: United States > California > San Bruno
Price Range: RM532 - RM823 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Aura San Bruno staff and other travellers.
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Questions? Get answers from Hotel Aura San Bruno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at the back, the front is on a main road.”
ronnyb54, 27 Apr 2017 | Read review
“second floor has breakfast room in the middle, ask for 3rd floor”
laceym688, 6 Apr 2017 | Read review
“I chose two queen beds and the room was very large, with refrig and microwave too!”
marcoso839, 19 Jan 2017 | Read review
“No room is bad but second floor is best.”
Valenzuela2, 28 Dec 2016 | Read review
“We arrived at 12:30 am and were given a noisy room overlooking the main road. Request a room AWAY from the road to have peace and quiet.”
AZfreebirds, 7 Dec 2016 | Read review
5 of 5