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Hotel Aura San Bruno

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629 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Hawthorne, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2015

Hotels located by an airport are “generally” busy, noisy, charge you for parking and the adjacent streets surrounding them are very aggravating – clogged with automobiles, tour coaches and courtesy shuttles. If your travels take you near San Francisco Airport and a “sane and yet inexpensive” place to unpack for a couple of nights is what you seek, Howard Johnson... More 

Helpful?
3 Thank Derrick59
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

Your thorough review is greatly appreciated! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We especially appreciate the tips for future guests who can benefit from such advice. We hope to impress you again during your next visit and we thank you for sharing your experience. More 

BC Canada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 February 2015

We booked this hotel for a 1 night layover on a trip from Canada to Mexico. We chose this hotel because it had pretty decent reviews and had a shuttle service to and from SFO. Based on the company's website the impression was that the shuttle was reliable and efficient... unfortunately this was not the case. On our arrival at... More 

Helpful?
2 Thank spbBCCanada
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill... More 

Jackson
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2015

We booked this hotel to rest on a 7 hour layover at SFO. We thought the rooms were nice, apparently fairly recently refurbished. The room was better looking than the lobby and hotel exterior, for sure. My wife called them directly to confirm airport shuttle availability. They said they had a shuttle, and that we should just call when we... More 

Helpful?
2 Thank TravelerJH128
Prativ P, Guest Relations Manager at Hotel Aura San Bruno, responded to this review

I want to apologize for the shuttle service issues and to assure you that this inconvenience has been addressed. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I also want to apologize for the morning noises that disturbed... More 

Visalia, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 26 January 2015

This Hotel was Perfect, The room was very clean, very quite, as my husband is a cancer patient at Stanford, we just needed a clean and quite room, we had an early am appointment at Stanford Cancer Center. Raj at the front counter was Great, very friendly, and very helpful. We will be staying here again when in the Bay... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Paula S
Prativ P, Manager at Hotel Aura San Bruno, responded to this review

I am so glad that you found our hotel to be clean, quiet and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Thank you for sharing your experience and for pointing out the efforts of Raj as well as the rest of our staff to treat... More 

Austin, Texas
1 review
Reviewed 16 January 2015

This field should not be required. The hotel was a great price for the money. I wish breakfast would have included a hot protein, such as eggs and bacon.

Review collected in partnership with Howard Johnson

Helpful?
Thank peggyr795
Prativ P, Manager at Hotel Aura San Bruno, responded to this review

We are glad you do see our hotel as a good value for your money. Thank you for sharing your experience and letting us know how we can improve upon the breakfast and service at our hotel. We hope you will return to be even more impressed during your next visit. While we do not allow guests and staff to... More 

Irvine, California
1 review
Reviewed 29 December 2014

My stay was great the beds were very clean cozy and I sleep like a baby The staff wa very nice and I felt safe in there well lighted parking garage

Review collected in partnership with Howard Johnson

Helpful?
Thank 574geraldb
Prativ P, Manager at Hotel Aura San Bruno, responded to this review

It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for sharing this review. More 

Aston, Pennsylvania
1 review
Reviewed 26 December 2014

Excellent support staff in night desk clerk Sami - my daughter traveled alone and needed a room due to flight change, he provided reliable information on shuttle transport from and back to airport, called her to be sure she got early shuttle for 7 am flight, and was fantastic. Congratulations on a staff member that represents the Howard Johnson facility... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank cindybN929UP
Prativ P, Manager at Hotel Aura San Bruno, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 

Additional Information about Hotel Aura San Bruno

Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Region: United States > California > San Bruno
Price Range: RM422 - RM769 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Aura San Bruno staff and other travellers.
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Questions? Get answers from Hotel Aura San Bruno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great size room that was clean and well kept.”
 of 5 bubbles Q8288AHlynnf, 16 Nov 2016 | Read review
“Very good location to SFO and free parking”
 of 5 bubbles 484rf, 10 Nov 2016 | Read review
“We had a corner room. Very big, quiet, desk, frig, coffee maker, and maybe it had a microwave, can't remember .”
 of 5 bubbles mabvtennis76, 9 Nov 2016 | Read review
“Ask for room 300....it was quiet, but then other rooms might be also.”
 of 5 bubbles ChaCah, 12 Sep 2016 | Read review
“Try to stay on Third floor. Other floors are very noisy and walls are very thin...”
 of 5 bubbles robmI192AM, 19 Aug 2016 | Read review
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