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Extended Stay America - San Francisco - San Carlos

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1 room 2 adults 0 children
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Extended Stay America - San Francisco - San Carlos
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75 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Redwood City, California
Reviewed 1 week ago NEW

You not only get to see San Carlos but also Redwood City as well. The location is great far as shopping, site seeing and wonderful places to have a meal. If you're into historical monuments both city have fascinating landmarks to see for free.

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Helpful?
Thank olisa381
00esa, General Manager at Extended Stay America - San Francisco - San Carlos, responded to this review

Olisa, thank you for sharing your experience regarding your stay at our hotel. We are happy to know our location was perfect for your needs and that you enjoyed your stay while you were here. We hope to welcome you back and earn your highest rating by providing you with a much better experience. Sincerely, General Manager

Reviewed 4 weeks ago

Location is just about okay, train station is 20 minutes walk. Grocery stores are not too far. Rooms are clean and staff is good however wifi that comes free with room is very very slow. Just muffin and coffee in grab and pic

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Helpful?
Thank salind2015
00esa, General Manager at Extended Stay America - San Francisco - San Carlos, responded to this review

Thank you for being our guest. We are happy to know you had an overall good stay and liked your suite and our associates. Nevertheless, we are sorry that you experienced a slow internet connection while you were here. We have alerted our service provider and are working to ensure we have the proper connectivity throughout the hotel. Thanks once...

Costa Mesa, California
Reviewed 20 March 2017

For the price, definitely not worth it. They will try to nickel and dime you to death. Average to poor service. Poor quality of kitchen supplies. Expected much better for the price and area it is located in. I had to go to lobby to get my own kitchen supplies, they had only spoons and forks, no knives. Looks like...

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1Thank CarlosO20172017
00esa, General Manager at Extended Stay America - San Francisco - San Carlos, responded to this review

Thank you for choosing to stay at our hotel. We are sorry for the inconvenience you experienced during your visit. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, these items are available at the front desk rather than leaving them in the suites, and our team gladly delivers them upon request. We are even...

Brooklyn, New York
Reviewed 2 March 2017

This is a very basic hotel and if you are not getting a phenomenal deal I would not pay the rack rate. The interior is in need of upgrades and housekeeping is lacking. I checked in for a four night stay and given a room facing the parking lot. The location of the room was very quiet which I liked....

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Thank Lynn Z
Dacula, Georgia
Reviewed 22 February 2017

I walked in the lobby and said to the clerk "I have a reservation. Without asking my name, or confirmation number, or even looking at the register, he said "No you don't". I said, calmly, "yes, I do". He replied "No you don't! People think they have reservations all the time and they don't". I said my name and asked...

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Thank Andy P
San Jose
Reviewed 30 January 2017

This hotel is awesome. It is very easy to get to from the freeway. But what really sets the place apart from other Extended Stay's are the employees. They truly do their best to make sure that hote guests have a comfortable stay.

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Thank Manuel C
Manager_11525, Manager at Extended Stay America - San Francisco - San Carlos, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that you valued our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Palmdale, California
Reviewed 18 January 2017

Hairs inside fridge, disgusting!, one of the hairs was curly, which origin I can only guess, a few ants invading the kitchen, restroom then moved onto my luggage, that is not something I look forward to dealing with while traveling and paying for lodging. Slow moving bathtub drain. Really dirty desk chair, which does not belong anymore in a paid...

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Thank tepo80
Memphis, Tennessee
Reviewed 29 December 2016

Incompetent front desk at check in where manager was trying to juggle supervising new staff while answering phones and helping check people in. He said he was "multi-tasking" but in reality he was just frustrating all parties involved. We checked into a dirty room multiple times (first room had dog fur that was all over the furniture, bed, and floor...

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Thank TravelingFitz
Syracuse, New York
Reviewed 25 October 2016

I booked this property on behalf of multiple colleagues for business. After months of patronizing the hotel, I realized that they overcharged me by over $4000!!!!! I have spent countless hours trying to get my money back and still have not!! On top of that, my colleagues had to pay extra to get working internet, there aren't enough pots and...

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Thank mebail01
Reviewed 11 October 2016

I agree with the Theft by foreign Hands review. They sure take but the quality is cheep and the attitude is poor! The Handicap room was not ADA compliant for starters and not one safety bar in the bathroom or shower. Was a regular room with a doorbell is all. Not even a larger bathroom for someone in a wheelchair....

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Thank Rog B

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - San Francisco - San Carlos

Address: 3 Circle Star Way, San Carlos, CA 94070-6267
Region: United States > California > San Carlos
Price Range: RM453 - RM1,193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Francisco - San Carlos 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homestead San Carlos Hotel San Carlos
Homestead Hotel San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Francisco - San Carlos staff and other travellers.
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Questions? Get answers from Extended Stay America - San Francisco - San Carlos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very nice and accessible for anyone with a physical impairment.”
olisa381, 19 Apr 2017 | Read review
“Request a room away from the highway.”
lynnz850, 1 Mar 2017 | Read review
“Third floor is always the best bet.”
U3961FVmanuelc, 30 Jan 2017 | Read review
“Do not stay here!”
mebail01, 24 Oct 2016 | Read review
“Book elsewhere”
rogb269, 11 Oct 2016 | Read review
5 of 5