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The Volare, an Ascend Hotel Collection Member

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111 Avenida de La Estrella, San Clemente, CA 92673
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Panoramas (34)
Room & Suite (168)
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A note from The Volare, an Ascend Hotel Collection Member
Updated 14/10/20

About

#4 of 18 hotels in San Clemente
Location
Cleanliness
Service
Value
Experience the calming, magnificent beauty of the Pacific Ocean and the surrounding sun, fun and beachside culture at The Volare, an Ascend Hotel Collection® Member hotel in San Clemente, CA. Our non-smoking San Clemente hotel is located in the historic downtown area of town within walking distance to the pier, beaches, boutique shops and restaurants. Nearby attractions include: Outlets at San Clemente Trestles Beach Casa Romantica Cultural Center Dana Point Harbor Mission San Juan Capistrano Invite your friends, family and colleagues to your next work or social event in one of our 3 meeting rooms, which can hold 40 people for banquets and 60 for conferences. Amenities include: Free hot breakfast Free WiFi Exercise room Business center Outdoor pool Guest room amenities include a microwave, refrigerator, desk with ergonomic chair, in-room tea and coffee and flat-screen TV. Featured rooms face the Pacific Ocean; and some feature a hot tub and balcony. Let the destination reach you at The Volare, an Ascend Hotel Collection Member. San Clemente hotels like ours help you discover the places, moments and experiences that make each place special. Book now!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Outdoor pool
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
335Reviews3Q+A100Room tips
Traveller rating
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Popular mentions
Michelle S wrote a review Oct 2021
1 contribution
The check in process was easy, but after that, it went downhill. The room smelled musty, like carpet mold, the bed was hard and the screen on my slider was torn. I could say that the view was lovely, but it overlooks the patio of a restaurant and there was a loud party that evening. Add to this the location is sandwiched between the 5 freeway and a noisy street. The room looks crappy in comparison to the pictures. I will say that I enjoyed the jacuzzi tub - which is why I think it smells like mold in there. It's not worth the price I paid.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: I would ask for an ocean view room. Otherwise, you'll be looking at the 5 freeway.
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Response from Katie O'Donnell, General Manager at The Volare, an Ascend Hotel Collection Member
Responded 25 Oct 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like apologize on the room location and that our neighbors was loud. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Garrett Gentry General Manager The Volare, Ascend Hotel Collection
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Joanna D wrote a review Jun 2021
Tacoma, Washington16 contributions21 helpful votes
The images online of this hotel definitely make it look better than in person. For priding themselves in cleanliness, I would have expected more. It was clear the elevator was not cleaned through my entire 3 night stay. And the outside waiting area is a congregating place for smokers, ash on the ground and left over cigarette butts make the waiting area smell less than desirable. Will find another place to start next time I am in San Clemente.
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Date of stay: June 2021Trip type: Travelled on business
1 Helpful vote
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Response from Katie O'Donnell, General Manager at The Volare, an Ascend Hotel Collection Member
Responded 28 Jun 2021
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am so sorry that you felt the elevator is not cleaned enough I will speak to our team as it is to be cleaned daily. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Garrett Gentry General Manager The Volaré, an Ascend Hotel Collection
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sbmama74 wrote a review Apr 2021
Santa Barbara, California48 contributions35 helpful votes
We used to stay here when it was a popular chain and it was pretty nice. Its been a few years and we just went back and we’re disappointed in the condition. It’s a great location but the inside needs a major refresh. We had a suite w/2 rooms, the room smelled so musty I had to keep the windows open. The carpets and floors in the elevator area were sticky/dirty.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Response from Katie O'Donnell, General Manager at The Volare, an Ascend Hotel Collection Member
Responded 25 Oct 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the rooms and them not being updated as we are trying very hard to update all of our rooms. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Garrett Gentry General Manager The Volare, Ascend Hotel Collection
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Roxy R wrote a review Sep 2020
1 contribution2 helpful votes
I had to get out of the house, after being stuck home during this whole pandemic I needed to run away! My husband booked our room at the Volare, for a night, I was a little unsure since I tend to lean more towards larger branded Hotels.... I have to say I was in awe of this boutique property! I think if all Boutique properties are like this, I been missing out!! The staff was so nice! Our room was clean, and I loved the fact that we had a refrigerator and microwave in the room! this was perfect because a lot of things where closed!! We Plan to come back so we can experience the restaurant & bar, pool! for a longer stay! This hotel is gorgeous!!
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Date of stay: July 2020
Location
Cleanliness
Service
2 Helpful votes
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Response from Katie O'Donnell, General Manager at The Volare, an Ascend Hotel Collection Member
Responded 17 Sep 2020
We very much appreciate and value your feedback and will share it with our team. Your trip advisor posting will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback in regards to our team so thank you for that . Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Garrett Gentry General Manager The Volaré, an Ascend Hotel Collection
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Compass666118 wrote a review Feb 2020
1 contribution2 helpful votes
I was in California Three times and each time we stay at the Volare. Been going there for about 6 years it was under a different name the first time. The staff back then were great very friendly helpful. and made sure what ever was needed was there. The ladies who cleaned the rooms back then and on my last trip did a great job of cleaning the rooms and very friendly and helpful. The staff at front desk on my last trip friendly and always said hello and smiled as the passed front desk employees . I plan on going back and staying at the hotel
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Date of stay: January 2020
Cleanliness
Service
Room Tip: third floor facing the ocean
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2 Helpful votes
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Response from Katie O'Donnell, General Manager at The Volare, an Ascend Hotel Collection Member
Responded 15 Jul 2020
Thank you so very much for taking the time to post a review on trip advisor. We try very hard here to provide a excellent service here, so to hear this positive feedback means a lot to our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Garrett Gentry General Manager The Volaré, an Ascend Hotel Collection
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PRICE RANGE
US$109 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san clemente hotel san clemente, san clemente holiday inn
FORMERLY KNOWN AS
Holiday Inn San Clemente Resort Downtown
LOCATION
United StatesCaliforniaOrange CountySan Clemente
NUMBER OF ROOMS
72
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Frequently Asked Questions about The Volare, an Ascend Hotel Collection Member
Which popular attractions are close to The Volare, an Ascend Hotel Collection Member?
Nearby attractions include San Clemente Downtown District (0.1 km), San Clemente Wine Company (0.4 km), and Pizza Port San Clemente (0.3 km).
What are some of the property amenities at The Volare, an Ascend Hotel Collection Member?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at The Volare, an Ascend Hotel Collection Member?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at The Volare, an Ascend Hotel Collection Member?
Yes, free parking is available to guests.
What are some restaurants close to The Volare, an Ascend Hotel Collection Member?
Conveniently located restaurants include Vine Restaurant & Bar, Nick's San Clemente, and South of Nick's Mexican Kitchen + Bar.
Are there opportunities to exercise at The Volare, an Ascend Hotel Collection Member?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Volare, an Ascend Hotel Collection Member located near the city centre?
Yes, it is 0.4 km away from the centre of San Clemente.
Are any cleaning services offered at The Volare, an Ascend Hotel Collection Member?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Volare, an Ascend Hotel Collection Member?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Volare, an Ascend Hotel Collection Member offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Volare, an Ascend Hotel Collection Member?
The staff speaks multiple languages, including English and Spanish.