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Holiday Inn Express San Dimas

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Holiday Inn Express San Dimas
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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Peterhead
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We stayed for 4 nights as going to the drag races in Pomona. Our stay was very comfortable after a long drive. The staff were very friendly and obliging. The rooms comfortable and well maintain except for our shower. I know the shower heads have a water saving device but this one was stuck and couldn't be adjusted hence felt... More 

Helpful?
Thank Janet C
Toronto, Canada
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 2 weeks ago

Arrived early and our room was no ready, no problem as Samuel at the front desk gave us access to the pool area and recommended an excellent local Thai restaurant for lunch. Relaxed by the pool before and after lunch. Clean and quiet room. Samuel always greeted us when we went out each day on our way to Arcadia. Stayed... More 

Helpful?
Thank tjteddy2
Phoenix, Arizona
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2016

I have stayed here 4/5 times for work. It is clean and above standard for this type of hotel. The breakfast is not that good, but has fruit, and other items available. Their is shopping and restaurants close by with a good variety.

Helpful?
1 Thank BigdogAZ2014
Apple Valley, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2016 via mobile

Because of my many years of working in and owning my own restaurant I definitely appreciate good service. My room was immaculate! The air conditioning unit didn't even have dust bunnies. Lol Nowadays people don't 2ke pride in their work but housekeeping here definitely do. I've told everyone who will listen to me about my experience here#.

Helpful?
1 Thank Monica B
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2016 via mobile

Arrived and met by a really helpful receptionist very attentive Can't say it's a hotel as its more like mini appts around a small pool area Everything from inside the room to the outside of the car park was very clean A five minute to bar/restaurants shops etc The free breaky was standard express stuff But a bagel coffee and... More 

Helpful?
Thank DipAynio
Bullhead City, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 June 2016

Half of the rooms outlets didn't work, I am on oxygen so I need them; had to unplug clock. Had to park in the back, car was broken into, and trashed. was told I would have to wait 2 hours to see manager Had to leave.

Helpful?
2 Thank denise k
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear denise k, Thank you for taking the time to review your experience. I am sorry to learn that this visit was less than satisfactory due to the service received from the hotel staff. I have sent you a private message to obtain more details about your stay. I look forward to hearing back from you and being of further... More 

La Verne, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2016

stayed here and was very comfortable. The room was very clean. Bed was more than comfortable. I especially like the in room shampoos, lotion, mouthwash. Very high quality. Complemintary water bottles give to quest also. Very nice touch.

Helpful?
1 Thank Lesley M
Chicago, Illinois
Level Contributor
3 reviews
Reviewed 24 May 2016

The design, layout and features are great on paper. However, faucet leaked, had no shower curtain (at first), musty smell, beds are hard and near non-existent internet. I specifically called about the internet and at this point I don't think the staff knew any better. All were reported the first day of 5 days and none were repaired. I travel... More 

Helpful?
Thank 564jeff
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear 564jeff, Thank you for taking the time to leave us with your feedback. Allow me to apologize for any inconvenience you may have experienced due to some of our amenities and the overall level of service you have received. I would have preferred you had a more enjoyable stay. Nevertheless, I appreciate that you have share your experience with... More 

santa fe
Level Contributor
64 reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 21 May 2016 via mobile

Not brand new, but not run down either. They do an excellent job of keeping the courtyard up. Probably a better than average HIE facility. They refused to honor the price on the reservation until we showed them the print-out. No laundry or exercise room.

Helpful?
1 Thank jim b
IHGService, Guest Relations Manager at Holiday Inn Express San Dimas, responded to this review

Dear jim b, Thank you very much for your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am pleased to note that you were satisfied with the overall maintenance. I am sorry you initially had challenges... More 

Reno, NV
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 4 May 2016

This was an attractive hotel, much nicer than the usual somewhat sterile buildings that house most hotels. Rooms were relatively spacious, beds and pillows were comfortable, TV and internet worked well. Bedroom and bathroom were clean. Breakfast room was very small, which meant having to wait for a table, not a good experience when you haven't a lot of time.... More 

Helpful?
Thank RenoBill

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in San Dimas, California Ideally situated just outside of Los Angeles, our hotel easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.Take a virtual tour of the hotel. ... more   less 

Additional Information about Holiday Inn Express San Dimas

Address: 485 W Arrow Hwy, San Dimas, CA 91773-2944
Region: United States > California > San Dimas
Price Range: RM645 - RM809 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Dimas 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express San Dimas Hotel San Dimas
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Dimas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing pool was good”
 of 5 bubbles janetc828, 27 Nov 2016 | Read review
“Rooms are around the pool, high floor suggested.”
 of 5 bubbles tjteddy2, 16 Nov 2016 | Read review
“All seem good so far.”
 of 5 bubbles BigdogAZ2014, 19 Aug 2016 | Read review
“with exception of noisy a/c the room was mostly quiet”
 of 5 bubbles 564jeff, 24 May 2016 | Read review
“I don't know that there are any 'special' rooms, as there is not really any views.”
 of 5 bubbles frequenttravellor2, 16 Feb 2016 | Read review
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