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BEST WESTERN San Dimas Hotel & Suites

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BEST WESTERN San Dimas Hotel & Suites
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245 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Escondido, United States
Reviewed 5 days ago NEW

Staff were very welcoming! The complimentary breakfast was great!...I order the eggs benedict :)Complimentary happy hour was a biiiiig plus! Rooms were very clean and big. Location was great because it was near a lot of restaurants and bars. They had a clean pool and even a gym room. Will be staying again!

Review collected in partnership with Best Western
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Helpful?
Thank cynthialM2377JK
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Cynthia, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. On behalf of the staff and management, we would like to extend our deepest appreciation for your compliments regarding the Best Western San Dimas. We are delighted to hear that you enjoyed our cook-to-order breakfast, manager's reception, friendly staff, cleanliness and...

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

Really love this place--the facility itself is nice, but the main thing that distinguishes is the people. Francine at the front desk checked me in early and allowed me to make all sorts of nitpicky changes (because my parents were staying there too). Later, I left my very expensive mouthguard in the pull out bed (it had fallen behind upon...

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Helpful?
Thank bh8492015
About Hotel's Favourite Review
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for leaving such a detailed five star review regarding your recent stay with us. We are thrilled to hear you thoroughly enjoyed our cook to order breakfast, excellent staff, newly renovated rooms and our well-kept grounds. We are constantly working on improving our guests’ satisfaction and service levels. Therefore, your positive feedback helps us see...

Clovis, United States
Reviewed 2 weeks ago

Excellent value with large rooms, comfy beds and made to order free breakfast. Conveniently located next to freeways and shopping. Close to a quaint downtown area. Also offers a university rate for families visiting colleges in the area

Review collected in partnership with Best Western
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Helpful?
Thank Karen R
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Karen, Thank you for your five star review! We sincerely appreciate your compliments regarding our large rooms, comfortable beds, complimentary cook to order breakfast, and location. Our Team is delighted to hear that you felt at home with us and that you enjoyed your stay with us. Once again, we would like to thank you for staying at the...

Menifee, California
Reviewed 2 weeks ago

Asked for more towels never got them room service was not that great or small trashcan was full and left other items on the counter next to the trashcan and they were left there when we return to our room upon arrival we waited for 10 minutes to check in after a 12 hour day of work wanting to get...

Review collected in partnership with Best Western
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Helpful?
Thank jeffn739
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jeff, We would like to offer our sincerest apologies for the problems you encountered during your stay at the Best Western Hotel and Suites. We appreciate your time in completing a review and bringing this matter to our attention. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen...

Reviewed 2 weeks ago via mobile

My wife and I traveled to San Dimas for a family member who was retiring. We stayed 7 nights at this hotel. The staff is very friendly and has their act together at check in. The hotel is clean and well groomed. The pool appeared clean but we didn't make use of it. We had a problem with neighbors of...

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Helpful?
Thank Chris W
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Chris W, Thank you very much for reviewing our hotel. We are constantly working on improving our guests’ satisfaction and service levels. Therefore, your feedback, positive or negative, helps us see our product through the eyes of our guest and is highly valuable to us. We appreciate your compliments regarding our front desk agent Tiffany. She did inform us...

Visalia, California, United States
Reviewed 2 weeks ago

Stayed in San Dimas based on location/ reviews/ and price and so glad we did. We checked in around 9 pm and Tiffany was super nice and prompt at checking us in. We wanted to be in town so we could head to the Dodgers Opener on Monday. We reserved a king size suite. It was comfortable, but the pillows...

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Helpful?
Thank Beatrice C
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Beatrice C, On behalf of the staff and management we would like to thank you for posting such a positive review following your recent stay at the Best Western San Dimas. We are always working on improving service levels and your feedback has proved invaluable. We are delighted to hear that your enjoyed our king suite, well-kept grounds and...

Gardnerville, United States
Reviewed 2 weeks ago

BW San Dimas offers a quality stay from their accommodations, location and amenities to their outstanding employees. Enjoy the clean rooms, facility and surrounding area. Walking distance to many retail and food service locations. Easy freeway access if you should choose to drive a pleasant distance.

Review collected in partnership with Best Western
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Helpful?
Thank Gary A
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Gary, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are so glad you enjoyed our cleanliness, free amenities and location. We look forward to servicing you again in the future. Sincerely, Monzel Wickliffe General Manager Best Western San Dimas Bus: 909-592-0500 Fax:909-394-4912

Los Angeles, California
Reviewed 3 weeks ago

I stayed at the Best Western San Dimas for over 3 weeks. I transferred from Florida and made it my home while my house was being finished. The staff made me feel like family. The breakfast is unreal. Made to order omelets, eggs, bacon, sausage, French toast etc. restaurant quality by the nicest man you will ever meet. Great hot...

Review collected in partnership with Best Western
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Helpful?
Thank R3899TRstevew
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, well kept grounds, location, and exceptional staff. We will let the Best Western San Dimas staff know they did a job well done! Thank you again for...

Raleigh, North Carolina
Reviewed 3 weeks ago

Motel style, all rooms have exterior doors that open to a courtyard with a pool and hot tub. King room with sitting area, refrigerator, free wifi, free made-to-order breakfast, and free happy hour Monday thru Thursday. Discount coupons for local restaurants included. Well maintained, well landscaped. I was here on business and would recommend it. Staff was very courteous and...

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Helpful?
Thank whopper007
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for leaving such a detailed review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, cleanliness, location, and exceptional staff. We are constantly working on improving guests’ satisfaction and service levels. Therefore, your positive feedback helps us see our product through the eyes of our...

Neptune Beach, Florida
Reviewed 4 weeks ago

If you have a choice of where to stay in the Foothills area east of Pasadena, you cannot go wrong with Beast Western San Dimas Hotel and Suites. Every stay is perfect. From arrival, you feel like it is home.

Review collected in partnership with Best Western
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Helpful?
Thank RandomDuke
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Guest, We appreciate your compliments regarding your stay. We are delighted to hear that we were able to exceed your expectations during your visit. Thank you again for your kind words and we look forward to welcoming and servicing you again on your next visit. Sincerely, Monzel Wickliffe General Manager Best Western San Dimas Bus: 909-592-0500 Fax:909-394-4912

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 

Additional Information about BEST WESTERN San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500
Region: United States > California > San Dimas
Price Range: RM656 - RM1,030 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Dimas Hotel & Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN San Dimas Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For old people with mobility issues, you need to ask for 1st floor rooms. No elevator on property.”
455gloriaw, 27 Dec 2016 | Read review
“Third floor room was great.”
4traciemello, 21 Nov 2016 | Read review
“We were on the bottom floor (100's)”
rkofrv, 13 Nov 2016 | Read review
“2nd floor with a view of the pool”
bjdm81655, 2 Oct 2016 | Read review
“Ask for a first floor room if you have problems with stairs.”
Webknitter, 31 Aug 2016 | Read review
5 of 5