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Dolce Hayes Mansion

Booking.comUS$133*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Dolce Hayes Mansion
Dolce Hayes Mansion
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1,159 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
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Reviewed 2 days ago NEWvia mobile

I liked the place other than the a/c heater unit wasn't working properly. And you can't call them at middle of the night and ask them to send someone for repair obviously. They have events most of the time so it is book for hotel's own guests. We tried to go to buffet but it was booked for ppl from...

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Thank Mammy C
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

This mansion is turned into a wonderful hotel It is quiet relaxing and a great place to stay It has a nice little bar and a very good restaurant .Dinner is served on the patio and the food and service is super good.The rooms are a little small but still comfortable . Wifi is included in your room .There is...

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1Thank jchap
About Hotel's Favourite Review
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for sharing such stellar feedback regarding your visit to the Dolce Hayes Mansion! I am happy to know you visited our Palm Plaza Lounge for dinner and that you enjoyed your dining experience. I was thrilled to hear that you found your overall stay both relaxing and comfortable. I do hope you will consider returning for...

Reviewed 3 days ago NEW

The room was amazing! Super cool with pool table and playstation4! Balcony was really nice and I was able to accommodate a lot of guests when we were hanging out! Bathrooms were soooo luxurious! Would book again! The only con was all the extra doors that were locked. My friends were a little freaked out. I had a blast!

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Thank Littolindy
Reviewed 3 days ago NEW

The hotel is nice but since there is construction and other things going on around the hotel do not plan on sleeping much. Don't think I would go back. When we went to have breakfast at 9:30, there was already not much food to chose from at the buffet.

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Thank P1919QElisal
Reviewed 3 days ago NEW

I had a last min. business trip and arrived late. Guest services assisted me with a speedy check in and even placed a room service order for me as I would not have time to get to my room and place it myself before they closed. The facility is beautiful, room was nice, and clean - I will return!

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Thank nicoleaF7433LL
Bountiful, Utah
Reviewed 3 days ago NEW

This property is not what is advertised online. Several issues, with the exception of the gentleman that checked me in and the staff at the lounge, the staff is rude, argumentative and unprofessional.

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Thank 261makaylab
Reviewed 3 days ago NEW

We held a corporate event at Dolce this year and it was great. The staff was super friendly and helpful. The meals were yummy and the presentation was very nice too. One thing I would encourage Dolce to do is to have a better selection of drinks - it was pretty limited to soda and ice tea. All things considered...

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Thank leocK7049FR
Huntington Beach, California
Reviewed 4 days ago NEW

After parking and getting our bags out, my family had to trek around the property which had no clear signage indicating where the front desk was. There was no one outside stationed to direct us, nor was there anyone on the driveway. The only signs that were up were for valet parking and there was no one to assist with...

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Thank tmendoza8
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for staying with us during your recent visit to San Jose, and for submitting a review of your stay on TripAdvisor. I do regret to learn of the challenges you experienced in locating the signs pointing to Check-in upon your arrival. I am also sorry to hear that you found the buildings to be old-looking and...

Seattle, Washington
Reviewed 6 days ago NEW

The rooms are very well kept, the breakfast is sumptuous with a chef on stand-by for made to order omelets, the park right on the property edge gives a great outlet for runs/walks, the grounds are huge with nice landscaping and the drive to downtown is fairly short.

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Thank Shyam S
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you so much for posting a 5-Star review of the Hayes Mansion in San Jose! It was a genuine pleasure hearing that you found your guest room well-kept and that you enjoyed the breakfast buffet in our Silver Creek Dining Room. Our chefs take great pride in cooking omelets that suit any guest's specific culinary taste, and I will...

Canton, Texas
Reviewed 2 weeks ago

Our room was large, comfortable, and impeccably clean. The staff was friendly. The hotel and grounds are beautiful. We did not use the restaurant. We were visiting family in town and stayed for a week. The location was convenient for us, but was a good distance from airport and downtown. The atmosphere was pretty serene and the rooms were quiet....

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Thank J H
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

What a distinct pleasure it was to read your wonderful remarks regarding your week-long visit with us here at the Hayes Mansion in San Jose! I was delighted to know how much you enjoyed the comfort, cleanliness and serenity of your room. I also truly appreciate your comments regarding the beauty of the hotel and grounds, and especially your gracious...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more   less 

Additional Information about Dolce Hayes Mansion

Address: 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
Region: United States > California > San Jose
Price Range: RM614 - RM1,625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose
Hotel Style:
#1 Luxury Hotel in San Jose
#5 Business Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Dolce Hayes Mansion staff and other travellers.
6 questions
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Green Valley, Arizona
over a year ago
Green Valley, Arizona
over a year ago
5 months ago

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Questions? Get answers from Dolce Hayes Mansion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to stay here, select a room near the conference rooms. There is a bit more life there and the rooms are slightly newer.”
tmendoza8, 24 Apr 2017 | Read review
“A room in back with easy access to parking and pool.”
304walterp, 10 Apr 2017 | Read review
“Rooms in the back are best.”
budsandbeyond, 31 Mar 2017 | Read review
“the annex building has the loud air system”
hedoniaHolland, 16 Feb 2017 | Read review
“Please avoid like plague”
Sid1002, 16 Feb 2017 | Read review
5 of 5
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US$133* /night
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Prices are for 1 room, 2 adults
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