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San Jose Marriott

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San Jose Marriott
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891 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Was booked into the Marriott hotel in San Jose for 2 nights on 29th Dec so it still had all the Christmas theme going, very friendly place, very clean & great food in a lovely relaxing restaurant the food was well cooked and well presented ,didn't have enough time to go to the spa as we left early in the...

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Helpful?
Thank Ann P
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are thrilled to hear about your brilliant experience, Ann! It is always wonderful to know that you enjoyed your meal with us and that you had a comfortable, relaxing stay overall. Thank you, we look forward to our next opportunity to host you.

Gardnerville, Nevada
Reviewed 1 week ago NEW

We stayed here on a Friday night, in January, in the middle of one of the biggest rainstorms in the past 10 years! The staff were fantastic- very welcoming and made our stay wonderful! They welcomed us warmly, upgraded our room and sent up extra pillows, water and towels before we even went up to our room. The room temperature...

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Helpful?
Thank Michele L
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for sharing your wonderful review with us, Michele. We are thrilled that our team took great care of you amidst the storm and that your stay was truly elevated due to our excellent service. It also delights us to know that you found time to join us for happy hour at Tanq! Should your travels bring...

Ocean View, Delaware
Reviewed 1 week ago via mobile

I don't often complain but I was about to when this employee came over to me and solved my grievance. It was a small one but why charge $9.00 for a Copper Ridge glass of wine when you know they only pay about $3.00 for the bottle. Robbery, right? Well I mentioned this to one of the very attentive hostess...

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Helpful?
Thank bobwineguy1
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your feedback with us! We are thrilled that our team was able to provide you with accommodating service and that you enjoyed a relaxing evening with us. We hope you will find another time to join us in San Jose!

Washington DC, District of Columbia
Reviewed 1 week ago

It felt like all the major hotel chains are right in the same area of San Jose. Went with the Marriott on a friend's preference. Everything was nice in it, nothing made this one stand out. Walkable to the San Pedro Square market, which was pretty nice. Very nice gym, actually a bit spacious for a hotel. Had a pool...

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Helpful?
Thank valzebub
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our convenient location and that you were able to take full advantage of our wonderful facilities. It is wonderful to know that you had a great stay with us and we certainly hope to have another opportunity to welcome you...

Reviewed 2 weeks ago

There's really nothing fancy or outstanding about the building or the lobby area. As a matter of fact, the lobby entrance isn't that convenient and does not command much ooohs and ahhhhs. What I was amazed with was the outstanding team and manager in this location. Special shoutout to Spencer Shadeed - the front office supervisor who went above and...

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Helpful?
Thank Joel C
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your kind remarks with us, Joel. We strive to always provide our guests with seamless, unforgettable experiences and it overjoys us to read that you were thoroughly pleased with our team's outstanding service. We will absolutely share your kind words with Spencer and are thrilled that he took such great care of you & your family...

Atlanta, GA
Reviewed 3 weeks ago via mobile

I highly recommend staying here if you are in San Jose-- my husband had to be here for business and our toddler & I tagged along. All of the staff was exceptionally helpful and gracious, stocking us up with extra waters and helping me with getting breakfast for our dairy-allergic child in the concierge lounge. Every person greeted us with...

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Helpful?
Thank minthea
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for your kind recommendation! We are thrilled to hear that you enjoyed a comfortable stay and that our team went above & beyond to ensure your family was taken care of. It is also exciting to know that you enjoyed some of our wine selections at Arcadia. Should your travels bring you back to San Jose, it would...

Camden, New Jersey
Reviewed 2 December 2016 via mobile

Room was great--with exception of chair--I would have liked a less modern chair and would have loved an ottoman. Valet service great--just text and pick up. Marriott app was great--responsive chat. Drawback---hallway was not kept clean. Dishes stacked up for two days. Told about it but no response.

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Thank jpsjamdg
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to review us. We appreciate your honest feedback and we'll pass it along to our team. We're thrilled to hear that you enjoyed your room and stay overall, and we truly hope to welcome you back for another visit, soon.

Phoenix, Arizona
Reviewed 26 November 2016 via mobile

We were supposed to stay at a new Marriott chain in San Jose, but since opening day was delayed, they placed us here. We usually put a lot of thought into our hotel choice, but since this was sprung on us, I had no expectations. We were pleased with the modern design, and decor of our room. They had a...

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Thank MamaBaer6
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your feedback with us! While we are pleased that you enjoyed our beautiful, modern rooms and excellent service, we are disappointed to learn that you weren't able to access our Concierge Lounge during your stay. We will be sharing your feedback with our team and hope that you will allow us another opportunity in the future...

Reviewed 24 November 2016 via mobile

The location was quite appropriate for our desire for it to be within walking distance of several restaurants. The hotel room was huge and we were on the 25th floor and managed to get a corner room. We appreciate the fact the hotel offered valet and appreciate the kind staff. I would stay here again!

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Thank Jennifer F
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for providing us with your generous review, Jennifer! We're so happy to hear you enjoyed our accessible property and spacious accommodations. Should your travels bring you back to San Jose, we hope to have the pleasure of welcoming you again.

New Delhi, India
Reviewed 21 November 2016

Stayed at the San Jose Marriott which is located in the downtown area. It is a nice hotel. Our room had a great view and was spacious and very comfortable. The hotel is within walking distance from the convention center and the civic national auditorium. There were several restaurants nearby. We walked to a Vietnamese restaurant not too far, which...

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Thank Sarina14
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your wonderful experience with us, Sarina! We are delighted to know that you enjoyed our prime, centralized location in the city and that you enjoyed our stunning views. It also thrills us to know that our team provided you with excellent service throughout your stay. We hope to have another opportunity to welcome you again!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about San Jose Marriott

Address: 301 S Market St, San Jose, CA 95113-2832
Region: United States > California > San Jose
Price Range: RM915 - RM2,445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#3 Green Hotel in San Jose
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from San Jose Marriott staff and other travellers.
10 questions
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Issaquah, Washington
over a year ago
Van Horn, Texas
1 month ago

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Questions? Get answers from San Jose Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great top floor lounge overlooking the city with yummy breakfast and delicious snacks”
 of 5 bubbles joelcL8964ZN, 5 Jan 2017 | Read review
“I was on the 14th floor and enjoyed the view.”
 of 5 bubbles 721sandym, 1 Nov 2016 | Read review
“Corner rooms have great views with lots of windows.”
 of 5 bubbles mom23kids, 1 Nov 2016 | Read review
“Stay away from 806 - it has random water hammer at 6AM. Lifts can get busy so maybe lower floors.”
 of 5 bubbles J9392QAtimh, 1 Nov 2016 | Read review
“Ask for a room that has no one else round so it's quiet”
 of 5 bubbles vinfamily3, 20 Sep 2016 | Read review
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