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San Jose Marriott

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885 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Camden, New Jersey
Reviewed 5 days ago NEWvia mobile

Room was great--with exception of chair--I would have liked a less modern chair and would have loved an ottoman. Valet service great--just text and pick up. Marriott app was great--responsive chat. Drawback---hallway was not kept clean. Dishes stacked up for two days. Told about it but no response.

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Helpful?
Thank jpsjamdg
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to review us. We appreciate your honest feedback and we'll pass it along to our team. We're thrilled to hear that you enjoyed your room and stay overall, and we truly hope to welcome you back for another visit, soon.

Phoenix, Arizona
Reviewed 1 week ago via mobile

We were supposed to stay at a new Marriott chain in San Jose, but since opening day was delayed, they placed us here. We usually put a lot of thought into our hotel choice, but since this was sprung on us, I had no expectations. We were pleased with the modern design, and decor of our room. They had a...

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Helpful?
Thank MamaBaer6
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your feedback with us! While we are pleased that you enjoyed our beautiful, modern rooms and excellent service, we are disappointed to learn that you weren't able to access our Concierge Lounge during your stay. We will be sharing your feedback with our team and hope that you will allow us another opportunity in the future...

Reviewed 2 weeks ago via mobile

The location was quite appropriate for our desire for it to be within walking distance of several restaurants. The hotel room was huge and we were on the 25th floor and managed to get a corner room. We appreciate the fact the hotel offered valet and appreciate the kind staff. I would stay here again!

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Helpful?
Thank Jennifer F
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for providing us with your generous review, Jennifer! We're so happy to hear you enjoyed our accessible property and spacious accommodations. Should your travels bring you back to San Jose, we hope to have the pleasure of welcoming you again.

New Delhi, India
Reviewed 2 weeks ago

Stayed at the San Jose Marriott which is located in the downtown area. It is a nice hotel. Our room had a great view and was spacious and very comfortable. The hotel is within walking distance from the convention center and the civic national auditorium. There were several restaurants nearby. We walked to a Vietnamese restaurant not too far, which...

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Helpful?
Thank Sarina14
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your wonderful experience with us, Sarina! We are delighted to know that you enjoyed our prime, centralized location in the city and that you enjoyed our stunning views. It also thrills us to know that our team provided you with excellent service throughout your stay. We hope to have another opportunity to welcome you again!

New York City, New York
Reviewed 2 weeks ago

I had a one night stop here on a business trip. The hotel seemed busy with conference center traffic but was still completely functional. Location is great - obvious proximity to the convention center but also a short walk to vibrant restaurant and nightlife areas. Check in was very efficient. Rooms are well appointed and comfortable. Ovberall good value for...

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Helpful?
Thank Peter J
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

It thrills us to read your wonderful experience with us, Peter! We are so happy to know that you enjoyed our prime location in the city and that you enjoyed a seamless check-in process. We are proud of our modern, renovated guest rooms so it delights us to know you enjoyed a comfortable night of rest. Should your travels bring...

Coral, Michigan
Reviewed 2 weeks ago via mobile

The hotel is as expected for a full service Marriott. Staff was great and the rooms were nice and clean. The only surprise to me was how much street noise there was for being on the 27th floor. Thought it would be much quieter. Texting for your car to be pulled up is a nice feature now. Lots of places...

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Helpful?
Thank sweetbuckhunter
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your experience with us. While we are thrilled that you enjoyed our modern guest rooms and our team's excellent service, we are disappointed to learn that you still experienced some noise disruptions from the bustling downtown San Jose. However, we are also thrilled to read that you found our state-of-the-art features to be convenient. Should your...

Phoenix, Arizona
Reviewed 2 weeks ago

We spent 2 nights there recently. It was good overall - clean and quiet. Restaurant is quite expensive; food and service wasn't good. Don't use gas stations around hotel, our credit card was stolen immediately.

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Thank I V
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your feedback with us! While we are thrilled that you enjoyed an overall seamless experience, we are disappointed to hear that your time at Arcadia did not meet expectations. We will certainly share your input with our team and hope that you will allow us another opportunity to provide you with the 5-star stay you deserve.

Pasco, Washington
Reviewed 5 weeks ago via mobile

I'm a Marriott Rewards Platinum member, and I stay over 100 nights per year on the road at many different hotels. This hotel has it all - modern rooms, great amenities and facilities, excellent concierge lounge, wonderful staff..... BUT...... This hotel suffers from the dreadful problem of having air conditioners that cannot keep up with the set temperature. I need...

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Helpful?
Thank myklrl
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We sincerely appreciate you sharing your valued feedback with us! We strive to provide excellent service & seamless experiences for our guests, so we hope to assure you that our team is looking into the issue and fixing it right away. We have followed up with you privately to learn more details as well. Should your travels bring you back...

Sacramento, California
Reviewed 1 November 2016

Late this month will be my third visit to the San Jose Marriott. My son and I attend the Abilities Expo, which is held at the Convention Center. The Marriott is attached to the Center, so we don't have to 'travel' to get from our room to the event. The first time we stayed there, we had no issues whatsoever....

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1Thank vmisch
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for your loyalty to Marriott! We are so happy to welcome you back to San Jose again, nothing delights us more than knowing that you always enjoy a seamless, comfortable stay with us. However, we are sorry to read that you experienced some inconveniences with reservation but are thrilled that our team was able to resolve your issues...

Minneapolis, Minnesota
Reviewed 1 November 2016

I stayed at the Marriott while attending a conference at the convention center, which is attached to the hotel so the location could not have been any better. The Tech is one block away and was a great place to grab lunch and see an iMax movie. I had the best filet mignon ever at the Arcadia restaurant (also in...

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Helpful?
Thank Sandy M
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking time out of your day to share our wonderful experience with us, Sandy! It delights us to know that you enjoyed our prime location in the city and that you found time to indulge at Arcadia. We are so happy that you were able to enjoy a quiet, comfortable night of rest in our modern guest...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about San Jose Marriott

Address: 301 S Market St, San Jose, CA 95113-2832
Region: United States > California > San Jose
Price Range: RM752 - RM2,368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#3 Green Hotel in San Jose
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from San Jose Marriott staff and other travellers.
9 questions
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Questions? Get answers from San Jose Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 14th floor and enjoyed the view.”
 of 5 bubbles 721sandym, 1 Nov 2016 | Read review
“Corner rooms have great views with lots of windows.”
 of 5 bubbles mom23kids, 1 Nov 2016 | Read review
“Stay away from 806 - it has random water hammer at 6AM. Lifts can get busy so maybe lower floors.”
 of 5 bubbles J9392QAtimh, 1 Nov 2016 | Read review
“Ask for a room that has no one else round so it's quiet”
 of 5 bubbles vinfamily3, 20 Sep 2016 | Read review
“Great place to stay and for our business conference. Room was quite and comfortable.”
 of 5 bubbles SueFritz, 6 Sep 2016 | Read review
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