We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 75 hotels in San Jose

San Jose Marriott

971 reviews
Save
Traveller (198)
Room & Suite (74)
Dining (11)
Overview
  • Excellent42%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“convention center”(215 reviews)
“corner room”(32 reviews)
Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from San Jose Marriott
Special Offer: Unlock Lower Rates!
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (971)Write a Review
Filter reviews
936 results
Traveller rating
375
341
138
55
27
Traveller type
Time of year
LanguageEnglish
More languages
375
341
138
55
27
Show reviews that mention
All reviewsthe concierge loungeconvention centercorner roomvalet parkingattending an eventnice hotelwould stay here againvalet staffroom servicedowntown arealight railbusiness tripthe room was niceenjoyed my staybusiness travelersilicon valleyacadia
FilterEnglish
Updating list...
1 - 5 of 936 reviews
Reviewed 2 weeks ago via mobile

I’m a platinum elite and when I arrived at the San Jose Marriott there was no one at reception other than a bell boy who tried to check me in. He said the reception staff ran into the back and he had no clue where...More

Thank Nuhusky12345
Response from TeamMarriott, Manager at San Jose MarriottResponded 2 weeks ago

Dear Nuhusky12345, On behalf of our entire team, thank you for your review and for being a loyal Platinum Elite member. We are sorry that we did not meet your expectations. Please accept our apologies for not giving you the treatment that you deserved. Our...More

Reviewed 3 weeks ago

The hotel is at a walkable distance to most of the offices and museums in downtown. It feels like a new property and the guest rooms are very well decorated. The breakfast spread was much better than most of the other hotels I've been to...More

Thank cashish11
Response from TeamMarriott, Manager at San Jose MarriottResponded 3 weeks ago

Dear cashish11, I appreciate you taking the time to post your review of San Jose Marriott. It’s a pleasure knowing you liked many aspects of our property, especially your well-appointed room and our convenient location. We hope to welcome you back soon. Mark Kjeseth Director...More

Reviewed 4 weeks ago

I was excited to stay at the hotel because of the location and the reviews however my excitement quickly dissipated after arriving. The room was very small but nicely decorated but don't expect a wow effect. The bathroom was a big let down, old tiles...More

Thank fdipace
Response from TeamMarriott, Manager at San Jose MarriottResponded 3 weeks ago

Dear fdipace, Thank you for reviewing your recent stay with us. We appreciate your loyalty as a Platinum member. We apologize for the disappointing experience you encountered with our valet service, breakfast offerings and overall stay. Rest assured that we are looking at our procedures...More

Reviewed 4 weeks ago

Arrival and check-in went smoothly; dropped off the car with the valet and picked up our room keys. Slightly dated hotel, but nice big room. When I called room service to order some food, I was immediately informed that there was about an hour's wait....More

Thank rnout
Response from TeamMarriott, Manager at San Jose MarriottResponded 3 weeks ago

Dear mout, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to...More

Reviewed 4 weeks ago

I stayed for almost a week in this hotel in the summer. It's a standard Marriott, but with the location just beside the convention center, the rate was not standard at all. Not sure whether the hotel was over booked during the last trip, I...More

Thank richyding
Response from TeamMarriott, Director of Operations at San Jose MarriottResponded 4 weeks ago

Dear richyding, Thank you for your review. We appreciate your loyalty as a Marriott rewards member. We strive to always live up to the Marriott brand standards, and we're sorry your experience here was disappointing. We have shared your feedback with our staff to ensure...More

PreviousNext
123456188
Add Photo Photos
Traveller (198)
Room & Suite (74)
Dining (11)
Pool & Beach (3)
Hotel & Grounds (149)
Bathroom (11)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$155 - US$497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#4 Green Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#4 Green Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite