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Extended Stay America - San Jose - Edenvale - South

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Extended Stay America - San Jose - Edenvale - South
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56 Reviews from our TripAdvisor Community

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Showing 53: English reviews
San Diego
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2016

Let me start by saying that I was not going to write a review because it was so bad. I sent the following e-mail to ESA corporate and the response was "Thank you for your input." Since they don't seem to care, I thought I'd share. I have to say we were quite disappointed in the room and the staff.... More 

Helpful?
Thank MH123456789
Manteca, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2016

This place is a dump. The staff are not helpful and slovenly. What they call a grab and go breakfast is a joke. How about instant oatmeal, somehow to be made without water, spoon or a bowl and no milk! 2 apples, and a few of those granola bar things. I ask you! There was a fire at 2:20am. The... More 

Helpful?
2 Thank Caron172

Travellers are raving about these San Jose hotels

1 review
Reviewed 24 June 2016

My one night stay can be summed up as horrible: 1) Hotel smells pretty bad throughout 2) Only had a smoking room available for me 3) The smoking rooms have a big warning that the chemicals they use to clean room may cause cancer 4) Elevator was broken - had to haul my stuff up 3 floors of stairs 5)... More 

Helpful?
Thank Rick W
Scottsdale, Arizona
1 review
Reviewed 26 May 2016

I had lost my ID but had a confirmed PAID for reservation and the credit card I used plus a Costco card with a photo. The clerk and her manager were rude and didn't care if we needed up sleeping in the car. Wrote to the corporate office when I got home and No response from them either. Bad way... More 

Helpful?
Thank Kristine M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2016

If you happen to arrive before 3 pm to the hotel and have something else to do, be prepared to keep the same clothes, as they don't have a public bathroom to change clothes, and be willing to take your luggage with you. they won't watch it for you. And in case you want to cancel, forget about it, they... More 

Helpful?
1 Thank Juan M
Santa Cruz, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2016 via mobile

Be prepared to ask for everything.... The kitchen is not stocked once you arrive, so be prepared to haul all pots and pans up to room. Room does not have sheets already on sofa couch so you will need to ask for that. Blankets, you guessed it, ask for that.. No ice machine on premise, small pool and workout room... More 

Helpful?
1 Thank Rolando M
San Clemente, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2016

This is our first experience with an hotel that we have to pay an additional charge for daily room cleaning, bed making and linen changing. Evenings we have to go down to the lobby to exchange used towels and have to face staffs, that go from unfriendly to aggressive. Furniture was dirty, toilet bowl was stained, there was no shampoo,... More 

Helpful?
2 Thank Giao H
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2016

I travel a lot and I am pretty flexible with the hotels, but this hotel is the most terrible hotel I have ever stayed in! The rooms are with kitchen, but there are no dishes in the kitchen, not even a single spoon. You can get the dishes, glasses and silverware if you call the front desk, and for additional... More 

Helpful?
3 Thank Mladen S
Brooklyn, Michigan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2016 via mobile

This is the first time we have stayed here & probably will be the last. The room is nice, clean, comfortable & roomy with a nice kitchen. The rest of the hotel is definitely lacking however. First of all, we had no idea that the room price does not include having our bed made up or linens changed. There is... More 

Helpful?
2 Thank Marilyn L
Tampa, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 January 2016

There are efficiency kitchens ... but nothing in the cupboards, you have to request them and they'll see what they can scrape up. Breakfast is minimal, cellophane-wrapped muffins and instant oatmeal. Furniture is broken. And the smell ... cigarette smoke for sure on the 3rd floor ... don't know what the other sweet/toxic smell is. Wifi is very weak, so... More 

Helpful?
2 Thank ChaseMama

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning

Additional Information about Extended Stay America - San Jose - Edenvale - South

Address: 6189 San Ignacio Avenue, San Jose, CA 95119 (Formerly Extended Stay Deluxe)
Region: United States > California > San Jose
Price Range: RM507 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Edenvale - South 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stay San Jose
San Jose Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - San Jose - Edenvale - South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here, that's the only way to get a good room.”
 of 5 bubbles MH123456789, 4 Aug 2016 | Read review
“Don't book a room!”
 of 5 bubbles Caron172, 3 Aug 2016 | Read review
“Avoid this hotel!”
 of 5 bubbles giaoh215, 26 Feb 2016 | Read review
“Stay on first floor was a little noisy; may want to try an upper floor.”
 of 5 bubbles P7590JOpaulb, 7 Nov 2014 | Read review
“There are no bad rooms”
 of 5 bubbles 302TimL, 21 Dec 2013 | Read review
5 of 5
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