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Hotel Valencia - Santana Row

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Traveller (231)
Room & Suite (110)
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Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Valencia - Santana Row
Offers & Announcements: Travel Fit & Travel Well
Offers from Hotel Valencia - Santana Row
Offers & Announcements: Travel Fit & Travel Well
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Reviews (842)
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789 results
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363
252
97
38
39
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All reviewsrooftop barbalcony overlookingturn down servicewestfield mallrestaurants and shopscomplimentary breakfastvalet parkingsilicon valleyrooms are spaciousbusiness tripthe san jose areanightlifebalconiesshuttersbellmancalifornia
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1 - 5 of 789 reviews
Reviewed 1 week ago

We booked a bed and breakfast package. The room was ideal and have everything we wanted. The breakfast was great (coeliac bread was provided as requested) and the serving staff extremely efficient attentive and helpful. The central courtyard is a lovely place to have breakfast...More

Thank billymac_Dublin
Hotel's Favourite
Reviewed 5 October 2017

This hotel is the one to say in if you are visiting San Jose. It is right on the main shopping and restaurant strip - Santana Row. So you are literally in the middle of all the action. Everything you might want is no more...More

1  Thank SpaceTruckker
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 31 October 2017

Dear SpaceTruckker, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brent.

Reviewed 1 week ago

This is a very good hotel in a great location in San Jose. I really enjoyed sitting in the central courtyard. The Staff was very friendly and helpful. They actually have free parking in the nearby public garage. I only had two issues: there is...More

Thank mrhackerott
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 1 week ago

Dear mrhackerott, Thank you for your recent review and feedback regarding your recent stay. We are glad you enjoyed your overall stay. Please be assured we will work hard to address the noise you encountered in your room. We can provide coffee at anytime through...More

Reviewed 2 weeks ago

Just spent 6 nights at this hotel for work. For location this hotel is brilliant, bang in the middle of Santana Row surrounded by shops and restaurants -perfect. The staff in the breakfast area are friendly and helpful, small but perfectly formed swimming pool on...More

Thank london007
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 2 weeks ago

Dear london007, Thank you very much for sharing feedback about your recent stay. I would like to sincerely apologize for your overall experience. Please be assured we will be sharing this feedback with our staff and use as a training tool to ensure all our...More

Reviewed 3 weeks ago

If you want a hotel in the middle of all the action, this is it. Great service with spacious rooms that have good size balconies. An ideal hotel for business or pleasure. Since Hotel is located in the center of Santana Row access to great...More

1  Thank Thomas G
Response from Brent G, General Manager at Hotel Valencia - Santana RowResponded 2 weeks ago

Dear Thomas G, Thank you for the great review of Hotel Valencia! We could not have described a guest's experience any better than yours at our hotel. We will look forward to welcoming you back soon. Sincerely, Brent G

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$234 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$234 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveller (231)
Room & Suite (110)
Dining (14)
Pool & Beach (10)
Questions & Answers
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Delia M
27 April 2018|
AnswerShow all 2 answers
Response from carol22b | Reviewed this property |
Public transportation will need both bus & train, with short walks in between. As the other person answered, Uber is probably a much better option. Ask the hotel desk when you check in. Don't rent a car to drive - parking... More
0
Votes
27 December 2016|
AnswerShow all 2 answers
Response from elizabeth b | Reviewed this property |
I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
1
Vote
Happy08
19 July 2016|
AnswerShow all 7 answers
Response from Kenny V | Reviewed this property |
Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
1
Vote
Google Translation
Room Tips
"Rooms on the outside of the hotel have balconies"
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"Balcony facing the mountains."
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"Great rooftop views"
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"Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
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