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Hotel Valencia - Santana Row

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Traveller (231)
Room & Suite (110)
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Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Hotel Valencia - Santana Row
Offers & Announcements: Travel Fit & Travel Well
Offers from Hotel Valencia - Santana Row
Offers & Announcements: Travel Fit & Travel Well
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (842)
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All reviewsrooftop barbalcony overlookingturn down servicewestfield mallrestaurants and shopscomplimentary breakfastvalet parkingsilicon valleyrooms are spaciousbusiness tripthe san jose areanightlifebalconiesshuttersbellmancalifornia
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331 - 335 of 789 reviews
Reviewed 13 August 2014

Stayed here on business...the arrival experience is awful, dank and dark entry off the street into a creaky, dirty old elevator....common areas feel like they came out of Home Depot. Rooms are ok but not great. Workout facility is an afterthought. Breakfast was okMore

Thank Spoek2
Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 9 September 2014

Dear Yehudigaffen, Thank you for your perceptions of the hotel. Naturally, we are disappointed that you did not enjoy the new look of the renovation which was completed earlier this year. We appreciate that everyone has different expectations and regret that we did not meet...More

Reviewed 7 August 2014

For Local Bay Area ...this is best choice . 300/ night quite high tag price . Love to put my guests in when they visit Bay Area but wish the price is more affordable . Weekend & holiday is better price when all the Business...More

Thank Hannah T
Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 9 September 2014

Dear Hannah T, Thank you for your feedback on your experience at Hotel Valencia. We appreciate your kind comments. We are a non-smoking hotel throughout and make every attempt to ensure that this policy is followed. Unfortunately, there may be smoke coming up from the...More

Reviewed 5 August 2014

Was fortunate enough to stay at this hotel on a Visit to Northern California! I'm more one for a view of the water, but the balcony room overlooking Santana Row was awesome! Will be coming back for sure when I get the chance!

Thank SiReal
Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 9 September 2014

Dear SiReal, Thank you for your feedback on your stay at Hotel Valencia! We appreciate your kind words. We will look forward to your return! Cordially, Bonnie Best, General Manager

Reviewed 31 July 2014

Nice room. Great service for the most part. The odd things that made the room not quite right: - no towel bars. I don't like having to reach to the farthest corner to grab a towel out of a basket on the floor. - no...More

1  Thank MrsJeff
Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 9 September 2014

Dear Mrs. Jeff, Thank you for your feedback regarding your recent stay at Hotel Valencia. Your comments will be shared for future changes. Cordially, Bonnie Best, General Manager

Reviewed 29 July 2014

We wanted a quick getaway from the city so we chose Hotel Valencia mainly for the pool, but the whole property definitely exceeded our expectations! Location is right in the middle of Santana Row, so there's a bunch of places to eat/drink/shop nearby. Our king...More

Thank Chris H
Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 11 September 2014

Thank you for sharing your experience during your stay at Hotel Valencia. We look forward to having you back as a return guest. Please make sure your sign up for our frequent guest program -- VVIP. Then you can choose the type of "brewskis" you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$239 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$239 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveller (231)
Room & Suite (110)
Dining (14)
Pool & Beach (10)
Questions & Answers
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Delia M
27 April 2018|
AnswerShow all 2 answers
Response from carol22b | Reviewed this property |
Public transportation will need both bus & train, with short walks in between. As the other person answered, Uber is probably a much better option. Ask the hotel desk when you check in. Don't rent a car to drive - parking... More
0
Votes
27 December 2016|
AnswerShow all 2 answers
Response from elizabeth b | Reviewed this property |
I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
1
Vote
Happy08
19 July 2016|
AnswerShow all 7 answers
Response from Kenny V | Reviewed this property |
Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
1
Vote
Google Translation
Room Tips
"Rooms on the outside of the hotel have balconies"
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"Balcony facing the mountains."
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"Great rooftop views"
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"Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
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