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    Hotel Valencia - Santana Row

    355 Santana Row, San Jose, CA 95128-2049
    (408) 550-7223
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    03/12/2017 04/12/2017
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    Lowest price we found
    US$369
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    Traveller (217)
    Room & Suite (85)
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    Overview
    • Excellent48%
    • Very good32%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Valencia - Santana Row
    Offers & Announcements: Stay 3 Nights | 3rd Free
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (809)
    There are newer reviews for Hotel Valencia - Santana Row
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    331 - 335 of 759 reviews

    Reviewed 13 May 2014

    They were renovating the lobby area during our stay however we didn't find this to be of any inconvenience to us during our stay. The standard rooms are quite spacious and well appointed and the bed was extremely comfortable. The rooms though are quite dark...More

    1  Thank LoriC2065
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 23 June 2014

    Thank you for taking time to share your experience at Hotel Valencia. We are always open to suggestions on ways to change up the continental breakfast we provide to all guests. We will be adding an option later this year for an a la carte...More

    Reviewed 9 May 2014 via mobile

    A little quirky but I like this hotel. I have stayed three times before. Very good area for shopping and food. Great service. Free internet very slow - cannot Skype. The only negative is the "free" breakfast. It has not changed in 4 years, and...More

    Thank mal_chaney
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 23 June 2014

    Thank you for taking the time to share your experience at Hotel Valencia. We appreciate all constructive feedback and would welcome your suggestions for different continental breakfast items. Currently we have hot/cold cereals, fruit, pastries, bagels, toast, variety of juice and a variety of hot...More

    Reviewed 9 May 2014

    First the positives. We stayed at the Valencia in September 2013 for our 20th wedding anniversary and had a lovely time. We were treated to Cava in our room, a lovely well appointed room and very nice service. We loved our stay with only a...More

    2  Thank girlh
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 29 May 2014

    Dear Girlh, I am very sorry that your second stay with us was a disappointment. It is our goal to ensure that all guests of the hotel enjoy their time at Hotel Valencia and Santana Row. We do appreciate the feedback and endeavor to utilize...More

    Reviewed 1 May 2014

    As a regular traveller to the US I get bored staying in the usual "big chain" hotels. This boutique hotel is a very refreshing change. It was undergoing some rennovation when I was there so not at it's best but even so I was happy...More

    1  Thank Andrew M
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 5 May 2014

    Andrew, Thank you for you positive comments regarding you recent stay. Next visit, no construction! The work is being wrapped up this week finishing the elevator interiors. We hope you like the new and brighter look! Please let me know if I may be of...More

    Reviewed 28 April 2014

    At the first arrival it was very disappointing. You have to pull up and enter a dark and dower area to get into an elevator to take you to the reception area, right from street level. Then as we exited the elevator into the check-in...More

    2  Thank punjabi1
    Response from HVSR, General Manager at Hotel Valencia - Santana RowResponded 5 May 2014

    Punjabi1, Thank you for taking time to share your experience at Hotel Valencia on your recent stay. I most sincerely apologize that your stay was not as you expected. We are currently finishing Phase I of renovation of the hotel including all guest rooms, Vbar,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$224 - US$495 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in San Jose
    • #4 Romantic Hotel in San Jose
    • #8 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity, Booking.com, Orbitz, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Hotel Valencia Santana Row ,
    • Valencia Santana Row Hotel
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    Traveller (217)
    Room & Suite (85)
    Dining (14)
    Pool & Beach (10)
    Hotel & Grounds (111)
    Bathroom (24)
    Nearby
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    Ask a question
    Questions & Answers
    27 December 2016|
    AnswerShow all 2 answers
    Response from elizabeth b | Reviewed this property |
    I stayed here with a child and there's plenty of room to put a rollaway bed. Not sure about connecting rooms but the rest of the hotel is pretty kid friendly.
    1
    Vote
    Happy08
    19 July 2016|
    AnswerShow all 7 answers
    Response from Kenny V | Reviewed this property |
    Hello, It is worth the price, but it depends on whitch side of the hotel your room is located.
    1
    Vote
    Google Translation
    Kortnie83
    15 August 2015|
    AnswerShow all 7 answers
    Response from HVSR | Property representative |
    We do not have a spa or salon in the hotel. However, on the 2nd floor of the hotel building is Burke Williams Day Spa which has an extensive array of spa services. There are multiple hair salons in Santana Row as well as a... More
    0
    Votes
    Room Tips
    "Great rooftop views"
    Read review
    "Seventh floor has a room used for reunions or whatever. Beware unless you don't sleep."
    Read review
    "The Tequilla bar further up the road serves the BEST tacos I have ever tasted!!"
    Read review
    "we were on the 7th floor with a view of the roof top pool, courtyard and mountains... gorgeous"
    Read review
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