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Four Points by Sheraton San Jose Downtown

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Traveller (113)
Room & Suite (129)
Dining (17)
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Overview
  • Excellent36%
  • Very good43%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(100 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton San Jose Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Jose Downtown
Special Offer: Breakfast for 2 Included
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (630)
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Traveller rating
226
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LanguageEnglish
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226
245
85
28
22
Show reviews that mention
All reviewsmosaic restaurantfront deskparking attendantfree bottles of waterwalking distancelight railsmall hotelconvention centerlocation is greatjunior suitestreet noisean older hotelrestaurants and barsself parkingper nightan upgradebed was very comfortable
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1 - 5 of 606 reviews
Reviewed yesterday

The staff is excellent and extremely customer oriented. They make the difference for me. Always willing to go the extra distance to make my stay really good. The rooms are comfortable and the facilities are adequate.

Review collected in partnership with this hotel
Thank zglholt
Hotel's Favourite
Reviewed 14 February 2018 via mobile

Really enjoyed my stay here, sadly only for one night. First the staff were super. Check in, maps, luggage storage, all was super. The location is great right in downtown. I walked everywhere. I arrived by airport shuttle and then used the local bus a...More

Thank Jaboda
Reviewed 3 days ago

This hotel is my go to hotel when I am staying in San Jose for work. I love the staff, they are so friendly and helpful. I had to check out to go on an overnight rafting trip. The next day I was checking back...More

Review collected in partnership with this hotel
Thank dayna116
Reviewed 3 weeks ago

Front desk staff was very professional, friendly and efficient. Room was beautiful. Bed was extremely comfortable and bathroom was modern and roomy. Overall, everything was perfect. I would definitely recommend this property to others.

Review collected in partnership with this hotel
Thank Mom8853
Reviewed 3 weeks ago

The staff at the front desk of the Four Points by Sheraton San Jose Downtown are very friendly, and helpful in terms of providing information, but they cannot overcome the lack of maintenance and upkeep. Before providing some details let me say my room was...More

1  Thank Kathy K
Response from Randy Z, General Manager at Four Points by Sheraton San Jose DowntownResponded 3 weeks ago

Dear Kathy: Thank you for taking the time to review our property after your recent stay with us. We were very sorry that your stay with us was not the experience that we strive to provide for our guests. We will be sharing your comments...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$120 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$120 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (113)
Room & Suite (129)
Dining (17)
Amenities (31)
Family and Play Areas (1)
Questions & Answers
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Amy S
27 July 2017|
AnswerShow all 2 answers
Response from Michael F | Reviewed this property |
About a 20 minutes ride on the light rail.
0
Votes
amberbrown1525
19 April 2017|
Answer
Response from Randy Z | Property representative |
While the age to enter a contract in most states is 21, there is a California interpretation that allows underage customers to obtain a hotel room. The customers must abide by local liquor laws, and provide the payment... More
0
Votes
20 February 2017|
AnswerShow all 5 answers
Response from Randy Z | Property representative |
Hi: Thanks for your inquiry! Our on-site bar (Mosaic) has a tremendous selection of craft beers, not to mention specialty global vodkas and cocktails. Aside from that, downtown San Jose offers quite a large variety of... More
0
Votes
Room Tips
"Everyday that stay I stay in a Hotel, I always leave a small cash tip. Rooms are extremely clean and..."
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"Get a big room"
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"Get a nice room bigger than most"
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"Great location for conference center but parking kinda high"
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