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Four Points by Sheraton San Jose Downtown

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473 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Jose Downtown
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Showing 454: English reviews
Reviewed 3 weeks ago

We stayed for a couple nights the week of December 25th. This hotel is top notch. After staying at numerous SPG properties around the world, this hotel goes above and beyond to please guests and I would argue the attention that we received surpassed even Westins. After arriving at the front desk, we had a slight hiccup at the front...

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Helpful?
Thank Shawn S
Wilmington, Delaware
Reviewed 3 weeks ago

Great place. Close restaurants, bars, convention center and public transportation. Helpful and friendly staff. The attached restaurant has great happy hour specials. The food and service was great there as well. Thanks for a great stay!

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Thank Sherry G
Mill Valley, California
Reviewed 4 weeks ago

I confess, I forgot to write this review and the kind staff member who took such good care of us. I was treated like a queen. I know the suite in this hotel that overlooks the street and it has gorgeous windows. I booked at that level because it is big enough for a friend and I and our daughters....

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Thank Tracy H
Grand Rapids, Michigan
Reviewed 4 weeks ago

Stayed in this hotel recently on a west coast vacation. Wanted to experience downtown without all the stress of driving around. This hotel is nice...old... but nice. Reception was very friendly, parking attendants friendly too. But holy crap are these rooms tiny! I figured they redid an old building and made it a hotel because the last time I was...

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Thank themac2000
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review

Thank you for your review! As you noted, our hotel is indeed historic, formerly the "Hotel Montgomery", dating to 1911. I'm sorry that you found the room sizes to be on the small side; this does indeed correspond to the architectural trends of that period. I'm also disappointed to hear that the digital thermostats were inadequate in maintaining a comfortable...

Austin, Texas
Reviewed 4 weeks ago

I stay here when on business because I like the ambience of the hotel bar and I usually dont want to head out to bars , of which there are plenty , nearby, I ordered a beer at 545pm and the bar closed at 6pm for a private party.On Friday night.No notice when I booked , no notice when I...

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Thank Alasdair S
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Alasdair: Thank you for your review. While we're pleased that you generally like our hotel and service, I'm very sorry that our bar was not available for your use Saturday night, due to a private function. We have reviewed and updated our protocols regarding this practice in the hopes that we can better accommodate all guests in the future....

Phoenix, Arizona
Reviewed 16 January 2017

I stayed for one night and I knew as soon as I entered the elevator that this was an older hotel. The hotel is clean and has a restaurant/bar. I ate at the restaurant and the food was very good, but a little expensive. The room was just the right size and clean. I especially like the pocket door leading...

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Thank Jeff B
Reviewed 13 January 2017 via mobile

So this hotel is downtown San Jose, in the city centre. You are in walking distance of many resturant's museum's art galleries and gardens. The beds are very comfy, the rooms well apportioned and the staff are friendly.

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Thank David A
Las Vegas, Nevada
Reviewed 8 January 2017

The Staff was one of the friendliest ever! Absolute excellent customer service, very cheerful staff, even housekeeping. All requests were promptly met. Parking was very convenient along with the location for getting a little taste of San Jose, CA!

Review collected in partnership with this hotel
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Thank tonyap486
San Diego, California
Reviewed 4 January 2017

This is a great location for anyone traveling to San Jose/Silicon Valley. It's essentially within walking distance to most anything you would need in downtown San Jose. The whole staff is very friendly and hospitable and the hotel is clean and comfortable. I would definitely recommend it. Cons - my husband and I had an extremely small room, smaller than...

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Thank Jen K
Seattle, Washington
Reviewed 3 January 2017

We were greeted by two very attentive and personable hosts who offered us a map of the town and suggested happy hour in the hotel restaurant. The room was meticulously clean and welcoming. Checkout was prompt and we were asked if there was anything else we needed before we left.

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Thank dwoods0211

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Region: United States > California > San Jose
Price Range: RM579 - RM1,938 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get better mattress and check smell in room 200”
 of 5 bubbles martinez2012, 14 Feb 2017 | Read review
“Choose a room away from the light rail”
 of 5 bubbles shawns866, 28 Jan 2017 | Read review
“Get a suite and make sure its the one with the windows all over the wall overlooking the street”
 of 5 bubbles Defender09, 22 Jan 2017 | Read review
“Make sure you don't get one of the micro mini rooms”
 of 5 bubbles jenk505, 4 Jan 2017 | Read review
“Would have been nice to be able to pull the TV out and angle it toward the desk for viewing. A mini bar would also be a nice feature. ”
 of 5 bubbles 917leslieb, 18 Dec 2016 | Read review
5 of 5