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San Jose Airport Inn

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17 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed 2 weeks ago via mobile

am very happy with the service All the people who work there very nice Thank you very much !! For the services I am very satisfied !!! I had my week for 3 days but I am extended for 5 it wasn't a problem they were very busy Thanks you very much!!!

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Helpful?
Thank Gc G
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Guest, Thank you so much for your positive feedback! We are very pleased with your experience here with the San Jose Airport Inn and we hope to see you in the near future, thank you. Kind Regards, Alex

Reviewed 2 weeks ago via mobile

The hospitality is great and I was continually asked if there was another way my stay could be assisted. Staff here at this location is ready for the task of service and I really wish to shine the thanks mainly to , Guadalupe, Thank you for setting a high standard in service from your friends at Bayside Patrol

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Helpful?
Thank Lopez P
San Jose A, Manager at San Jose Airport Inn, responded to this review

Dear Lopez, Thank you for taking your precious time in writing us a feedback. We are so glad to hear that you had great experience with the San Jose Airport Inn. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to...

Santa Fe, New Mexico
Reviewed 3 weeks ago

The good-clean floors and surfaces, refrigerators. The rest- no tissues, no bath mat, bath towels the size of hand towels and threadbare, no coffee maker (and of course not even coffee and pastries for breakfast). No clock therefore no alarm. About 10 watchable tv channels. For those who need a C pap machine, no accessible outlet near the bed. Must...

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Helpful?
Thank Cynthia H
Vanessa W, General Manager at San Jose Airport Inn, responded to this review

Dear Guest, First off I would like to apologize for your dissatisfied stay. We take great pleasure in our guest satisfaction and it looks like we did not meet your expectations. We have just renovated all our rooms and we are confident that our hotel will meet your expectations next time you decide to stay with us. Next time you...

Reviewed 4 weeks ago via mobile

Met brother in law and wife in San Jose to attend granddaughters wedding we got there very late and travelers had been up in excess of twenty hours when they checked in they noticed and killed half dozen roaches in the morning they found the wall covered with many smashed roaches killed by past residents. The shower included used soap...

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Helpful?
Thank Bryanjanet
San Jose A, Manager at San Jose Airport Inn, responded to this review

Dear Bryan/Janet, Thank you for taking your time in writing us a feedback. We sincerely apologize for any inconvenience during your stay with the San Jose Airport Inn. We are still in the process of renovating and we always make sure to provide excellent service to our guests. Your satisfaction is important to us and we hope you will stay...

Roswell, New Mexico
Reviewed 4 weeks ago

Sometimes all you need is a clean room, comfortable bed, TV, toilet and a towel! Knowing the traffic in and around San Jose, I knew a commute to the airport would be ridiculous for a 9:25 am flight. But I didn't want to spend a lot for a motel/hotel for a quick 6 hour sleep. The airport Shuttle was going...

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Helpful?
1Thank Linda K
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Linda, Thank you for taking your precious time in writing us a feedback. We are very pleased that you've had a great experience with the San Jose Airport Inn. We hope to see you again in the near future, thank you. Kind Regards, Alex

Reviewed 4 weeks ago

Great Staff,good service and clean rooms. Good for the money spent. Although 150$ deposit can be a hassle. Good location with light rail right across and Denny's and 7/11 open 24 hours. will stay again whenever I am in San Jose

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1Thank Need R
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Need, Thank you so much for taking your precious time in writing us a feedback. The $150 deposit is for incidentals in case there are any damages to the room. We pre-authorize the $150 and once the guest checks out in the system, it will automatically be returned within 3 business days, depending on their bank. We are very...

Reviewed 31 October 2016

I checked into this place with my wife for the weekend, but do to the fact that we needed to get away we wanted a extra day, so we when from just staying Friday and Saturday , to staying Friday - Sunday .so for the the extra day they wanted another deposit. i didn't like it, but i did it...

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Helpful?
Thank Marcus B
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Marcus, Thank you for taking your precious time to write us a feedback. We sincerely apologize for your bad experience during your stay. We try our best to give excellent customer service to our guests. We hope to see you in the near future, thank you. Kind Regards, Alex

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 20 October 2016 via mobile

First of all driving to SAN Jose Airport for morning flight not a good idea. Two years in a row we missing our flight because of the traffic. The good thing SAN Jose Airport Inn gave us an early check in at 9 am. Most of the other places would not be available till 1 pm. Or they wanted $400...

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Helpful?
1Thank A TripAdvisor Member
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Guest, Thank you for taking your precious time to write us your honest feedback. We are pleased that you had a great experience during your stay. We hope to see you in the near future, thank you. Kind Regards, Alex

New York City, New York
Reviewed 17 October 2016

the place is in the middle of a stopped renovation. not enough towels. long walk out side to the soda and ice machines. no iron or ironing board. no restaurant. why is it open? this place should close.

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Thank Casnhg
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Guest, Thank you for taking your time to write us your honest feedback. We are still currently in the process of renovating. We make sure there are enough towels in all the rooms and if there aren't we will definitely provide more upon request. The soda and ice machine is located right in the middle of the Inn and...

San Diego, CA
Reviewed 17 October 2016

The motel was not my choice and it was booked based on misleading information and pictures. The place is by far not as attractive as advertised and the neighborhood is questionable, with no reasonable dining option. The pool is out of order/dry since many months and the whole place is in big need of renovations. The room was clean and...

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Helpful?
1Thank EUWorldtraveler
San Jose A, Front Desk Representative at San Jose Airport Inn, responded to this review

Dear Guest, Thank you for taking your precious time to write us your honest feedback. We sincerely apologize for your bad experience during stay at the San Jose Airport Inn. Our staff members take their roles in our industry very seriously and try everyday to provide that quality customer service, that our guests expect so if there are any issues...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
The San Jose Airport Inn is located only 1 mile away from San Jose Intl Airport and only steps away from the Light Rail Station. Dining is nearby. Free Wi-Fi is available in all guest rooms. Coffee, tea and pastries available every morning. ... more   less 

Additional Information about San Jose Airport Inn

Address: 1440 N 1st St, I-880, 1st Street Exit, San Jose, CA 95112-4818 (Formerly San Jose Airport Central Motel)
Region: United States > California > San Jose
Price Range: RM520 - RM573 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — San Jose Airport Inn 2*
Number of rooms: 75
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Also Known As:
Red Roof Inn San Jose
San Jose Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from San Jose Airport Inn staff and other travellers.
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Questions? Get answers from San Jose Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own ice, drinks and snacks. Stop being a snob and just relax!”
 of 5 bubbles LindaK573, 5 Nov 2016 | Read review
“Good staff & location”
 of 5 bubbles 807needr, 5 Nov 2016 | Read review
“don't use this place”
 of 5 bubbles Casnhg, 17 Oct 2016 | Read review
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