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Courtyard San Jose Airport

Booking.comUS$219*
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#15 of 75 Hotels in San Jose
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard San Jose Airport
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318 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Atlanta, GA
Reviewed 27 February 2017

Stayed here for a couple of nights while working in the San Jose area. There are a few restaurants in the area, but they close early. The hotels are expensive and usually booked. We had to leave and stay somewhere else b/c this hotel was booked.

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Helpful?
Thank TRBatlga
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Hi TRBatlga, We apologize for not having availability for you to stay longer. We typically sell out mid-week, but please check at the front desk the day before or the morning of your check out date and we can check our availability. Usually we will have cancellations or no-shows the night before and on most occasions have been able to...

Portland, Oregon
Reviewed 21 February 2017

I was sent to this hotel by my airline because of a flight delay causing me to miss my connection. It was late, dark and cold and when the hotel shuttle came by it was full. Tonya, the shuttle driver, got out of the van and assured me she would be back to get me shortly. When we finally arrived...

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Helpful?
1Thank Bette R
Boston, Massachusetts
Reviewed 18 February 2017 via mobile

There's nothing that stands out about this place. The lobby looks like the one from the commercial which paints that fantasy of work travelers being so happy to interact with one another by the fire at the end of the day. I guess if you're not flying cross country and arriving in crap weather that's a feasible vision but I'm...

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Helpful?
Thank simonfkj
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Thank you simonfkj for sharing your opinions and experiences with us! We are sorry to hear that we could not move you to a different room when you expressed an issue with the room temperature. We always try our best to fix the issue before having to move our guest as we know most of them have already settled into...

Reviewed 9 February 2017

Great hotel for business travelers, as it is close to the airport (5 minutes or less away) and has easy access to freeways. The free airport shuttle is very convenient and the shuttle driver Carmen is very friendly and hospitable. Chimmy and Efrain at the front desk were particularly helpful and accommodating during my short stay. The rooms are standard,...

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Helpful?
Thank nnicolaaa
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Thank you for your review Nnicolaaa! We will make sure Carmen, Chimmy, and Efren get the recognition they deserve for the outstanding service they provided you! Thank you for choosing to stay with us, and we hope to see you the next time you are in the area! Warm regards.

Annapolis, Maryland
Reviewed 1 February 2017

We were scheduled to arrive late in the day, so appreciated it being close to the airport, yet quiet. With comfortable beds and a very clean room, it was the ideal sanctuary during a busy family wedding weekend. We also enjoyed the nice seating area in the lounge and the good food and Starbucks coffee in the Bistro.

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Helpful?
1Thank Harper42
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Harper42, We are glad to hear you enjoyed your stay with us! Please do visit us again when you are in the area! Warm regards.

London, United Kingdom
Reviewed 30 January 2017 via mobile

Very close to the airport but the shuttle bus doesn't seem to run regularly as suggested by the website, call reception on arrival to check. We waited 40 minutes and then called and were then sent to the wrong stop. Otherwise the hotel has recently been refurbished but in an unappealing orange and brown palette. There's a cafe and coffee...

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Helpful?
1Thank verity554
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Verity554, Thank you for your review. We are saddened to hear that the information on the website was inaccurate and thus, caused a wait-time of 40 minutes. This is definitely not acceptable. We would love to know which website it is that you visited, as we do work with a few of them, so we could amend the information regarding...

Leesburg, Virginia
Reviewed 29 January 2017 via mobile

Convenient to airport. A couple restaurants within walking distance. Assistant general manager John Lozano went out of his way to help me with a credit card problem I had. He want above and beyond to help me fix the issue. I would stay here next time.

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Helpful?
Thank VTHokie30Traveler
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

VTHokie30Traveler, We will be sure to let John know that his help was much appreciated! Thank you for your thoughts and we will see you next time!

Ferndale, Washington
Reviewed 22 January 2017

Overall, it was a clean, decent hotel. The weight room was decent size with a variety of machines and free weights. The room itself was cozy with a sofa bed. Our daughter stayed with us just 2 nights during our 6 night stay. When we asked the evening staff for sheets for the pull out bed, we were given pillow...

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Helpful?
Thank Theresa A
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Hi Teresa, Thank you for sharing your hotel experience with us. We are disappointed to hear that you will not be coming back the next time you visit. We do hope that you will consider us again. Please know that all of your comments and feedback will be reviewed and used as a learning tool with all of our staff...

Arlington, United States
Reviewed 20 January 2017

Hotel staff was excellent, room exceptionally clean, down side was getting there. Granted its California traffic but almost an hour to go 6 miles. Except for the in house food nothing really close or easily accessible.

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Helpful?
Thank Joseph R
Manchester
Reviewed 14 January 2017

I wasn't sure what to expect from this hotel... but it turned out to be one of the best airport hotels I've ever stayed in. Excellent room, extremely quiet, good internet, very decent gym, very decent breakfast. I was impressed! Shuttle to the airport was good too.

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Helpful?
Thank ianrossmanchester

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Jose Airport

Address: 1727 Technology Dr, San Jose, CA 95110-1310
Region: United States > California > San Jose
Price Range: RM473 - RM1,926 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Jose Airport 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Courtyard By Marriott San Jose Airport Hotel San Jose
San Jose Marriott
San Jose Courtyard
Hotel Style:
#6 Family Hotel in San Jose
#11 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Jose Airport staff and other travellers.
8 questions
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Carmel, California
1 month ago
Carrigaline, Ireland
San Jose, California
9 days ago

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Questions? Get answers from Courtyard San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard view will keep you away from the highway noise”
BCTraveler831, 2 Mar 2017 | Read review
“Rooms by the pool have a small patio with 2 chairs, facing the sun.”
TheresaA771, 21 Jan 2017 | Read review
“dine before checking ion for the night”
539josephr, 20 Jan 2017 | Read review
“So close to Airport”
Burr2373, 25 Nov 2016 | Read review
“Elevators very slow - take a bottom room if you don't want to deal with them.”
Seeker55, 4 Nov 2016 | Read review
5 of 5
Booking.com
US$219* /night
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TripAdvisorUS$219
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Prices are for 1 room, 2 adults
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