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07/05/2017 08/05/2017
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    Fontaine Inn Downtown-Fairgrounds

    2460 Fontaine Rd, San Jose, CA 95121-2141
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (9)
    Room & Suite (4)
    Pool & Beach (1)
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    Overview

    • Excellent30%
    • Very good25%
    • Average15%
    • Poor8%
    • Terrible21%
    14 Nov 2016
    “The pictures make it look better than it was”
    10 Aug 2016
    “Average hotel but expensive for what it is”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 24 November 2016 via mobile

    This place was so disgusting! There were cigarette like burns in the comforter and the room smelled of cigars so bad I had to call the front desk. They wouldn't change my room so I had to argue with the guy that they better not...More

    Helpful?
    Response from GuestXperienceTeam, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds

    Dear guest, we are shocked to read about your stay with us. As you mentioned, there should not be any smoking in that room at all. We are sorry that this was not the case. Our staff should have been proactive in helping you resolving...More

    Reviewed 15 November 2016

    Sorry, but not what I was hoping. A bit run down, but I believe they've been trying to spruce it up. Just need a few details cosmetically to finish off the renovated rooms. Hotel is situated right next to a busy freeway. That and noisy...More

    Helpful?
    Response from GuestXperienceTeam, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds

    Hi there, thank you for your review and for your feedback. As you mentioned, Bay area's hotel prices tend to be higher compared to Nevada, however, we do keep our prices competitive for this area. We are sorry to hear that you experienced more than...More

    Reviewed 28 October 2016

    Me: "Two questions. First, are you aware that the shower curtain rod was ripped half way out of the wall and that the night fixture for the bathroom is in the closet?" Them: "Yes" Me: "Is there a room where this is not the case?"...More

    Helpful?
    Response from FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds

    Dear Devin, we are very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This is not the usual feedback we get and not the usual experience that our guests have. Our guests always...More

    Reviewed 2 October 2016

    This place could have been nice with a little more attention from the management. Our room was basically well decorated--the furniture was recent and the paint job was decent, but the chairs in the room were scratched, dirty, and faded. The carpet was in desperate...More

    Helpful?
    Response from FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds

    Dear Ann, Thank you for sharing your experience with us. Cleanliness and upkeep is very important to us, it is strange that this happened. This is not our normal standard of service, and we apologize for the inconvenience that it caused you. Please know that...More

    Reviewed 10 August 2016

    Hotel was OK, Clean room but dated. Thee is no hotel courtesy bus from the airport as shown on hotels.com, not even at extra cost! We did not have a car as it was for only one night but the area is not the nicest...More

    Helpful?
    Response from FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds

    Thank you for your feedback, Andy. We are happy that you found your room clean - this is our main priority for all of our guests. We are very sorry that there is a mistake on the hotels.com website, we will ensure that this is...More

    Alura Inn
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    Details
    • Price range
    • US$122 - US$180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (9)
    Room & Suite (4)
    Pool & Beach (1)
    Hotel & Grounds (21)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Penny S
    Is there a fitness area?
    18 October 2016|
    Answer
    Response from Ann L | Reviewed this property |
    Hi traveler, Fankly I'm not sure if there is a fitness area. I doubt it, though. They are running a low-budget operation. They don't seem to want to spend money on anything that isn't absolutely necessary.
    0
    Votes
    Room Tips
    "Ask for a renovated room and upstairs, so people don't keep you up by walking on the ceiling and parking..."
    Read review
    "Go somewhere else."
    Read review
    "It's ok for an overnight"
    Read review
    "Best room is at some other hotel"
    Read review