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Hyatt Place San Jose/Downtown

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Traveller (169)
Room & Suite (96)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“free breakfast”(37 reviews)
“tech museum”(24 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (938)
There are newer reviews for Hyatt Place San Jose/Downtown
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All reviewsconvention centerfree breakfasttech museumlight railparking feesharks gamebusiness tripconvenient locationcomfortable roomsbusiness hotelgreat customer serviceyogurtsilicon valleyskilletlobbyplugscouch
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11 - 15 of 911 reviews
Reviewed 3 weeks ago

they need to sound proof their hotel rooms, very poor construction. You can hear everything on the street,planes flying above keep you up the whole night. The elevator was broken , it took the staff 30 minutes to open stairs, no one could get to...More

Review collected in partnership with Hyatt Hotels
Thank az4949
Management response:Responded 1 week ago

I was happy to hear you enjoyed our location, even so, we apologize for the noise and wish we could have done more to make your night more comfortable. We do provide sleep aids such as ear plugs and white noise comforters. I hope you...More

Reviewed 4 weeks ago

Hyatt has been my favorite choice as always as it delivers the class and quality at a good price. Hotel is well placed in the downtown with accessibility to all the major highways easily. I was here for a weekend and the stay was very...More

1  Thank SundipK
Management response:Responded 3 weeks ago

We are thrilled to hear you enjoyed your stay at Hyatt Place San Jose Downtown. We hope you had an opportunity to also enjoy some small bites at our Gallery Bar or try an item from our delicious grab-n-go bar. We also recommend ParkingPanda.com for...More

Reviewed 20 March 2018

Hotel was updated and clean. Furniture looked new. Bed was comfortable. Breakfast was very good. They have 24 hr food. Close to SAP center. About a 10 min walk. Only things that could have been better was the bathroom did not have lotion, the toilet...More

Review collected in partnership with Hyatt Hotels
Thank Lisa O
Management response:Responded 3 weeks ago

It is great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the bathroom with our Housekeeping and Maintenance staff to ensure everything is working properly in our guest room. Thank you so...More

Reviewed 18 March 2018

Stayed here to make sure my Hyatt points didn't expire. Was surprised at cleanliness of property. Great location to downtown San Jose businesses. Will definitely consider returning during a future visit to San JoseMore

Thank radarcessna
Management response:Responded 3 weeks ago

The team here at Hyatt Place San Jose Downtown is thrilled to hear such good feedback, and we’re proud to be a friendly and clean hotel. I hope you had an opportunity to enjoy our complimentary breakfast buffet or large fitness center. Thank you so...More

Reviewed 18 March 2018

a dated hotel much in need of major refurbishment, with limited facilities and priced extortionately. must have been convention week when I was there. all rooms gone so premium pricing for a substandard experience. no real restaurant. dreadful common area.avoidMore

Thank GDE12345678
Management response:Responded 3 weeks ago

Thank you for sharing your review of your recent stay with us. This certainly was a busy time in our city with the convention in town. We appreciate your business and hope you had an opportunity to enjoy our complimentary breakfast buffet. We hope to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$186 - US$728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$186 - US$728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (169)
Room & Suite (96)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Terese D
30 December 2017|
AnswerShow all 3 answers
Response from 100rosemariew | Reviewed this property |
The trolley stop is right up the street but we never used it while we were there.
1
Vote
Dahutch
5 October 2017|
Answer
Response from Dahutch |
Cefcu Stadium where Spartans play
0
Votes
countrywife2013
6 May 2017|
AnswerShow all 6 answers
Response from Anthony C | Property representative |
Thank you for reaching out. Full access self-parking is available on-site for $26+tax. I am at your service if you need anything else.
1
Vote
Room Tips
"Higher floors are better"
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"Try to pick a room not facing the VTA tram, but it is near the airport, so ear plugs are still a better..."
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"The VTA on the road is noisy, so a room away from that would be better"
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"If you want a nicer view, ask for view of convention center. We were there to sleep so did not mind the..."
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