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Hyatt Place San Jose/Downtown

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Hyatt Place San Jose\/Downtown
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729 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place San Jose/Downtown
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Showing 707: English reviews
Cloverdale, California
Reviewed 2 weeks ago

Located within walking distance to the SAP center and downtown. Felt safe. Decent breakfast. The 3rd floor rooms nicer than the 8th floor. Hotel had an upbeat atmosphere. Was updated and clean. Wish there was a hot tub.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank T6469QIjoanneb
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for staying with us for your visit to SAP center Downtown, T6469QIjoanneb. So glad to see your comments on safety and the free breakfast and that you enjoyed your room. Our hotel has happy hour daily and live music in the lobby bar Tuesdays and Wednesdays to help give that 'upbeat vibe' you felt. Hope to see you again...

Los Angeles, California
Reviewed 2 weeks ago

I was attending a conference and this hotel is just in front of San Jose Convention Center. If you are attending anything there, this is one of the best hotels around. Clean, comfortable rooms, friendly staffs and several restaurants are walking distance.

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Helpful?
Thank Tanzir M
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for your great review, Tanzir M, while you were attending a conference at the San Jose Convention Center. Our hotel is close without being too close...you still get to walk across the street for a little fresh air each day you are in town. We love seeing your feedback on cleanliness, comfort and especially, the team. Hope to have...

Gurugram (Gurgaon), India
Reviewed 2 weeks ago via mobile

Nice business hotel in downtown san jose just nwar to convention centre. Rooms are well lit, maintained and decored. Has all the facilities and rooms are of hood size. Housekeeping is goid & caters to all needs.

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Helpful?
Thank avecdce
Seattle
Reviewed 2 weeks ago

The gentleman in the neighboring room seems nice. He's a man of early mornings and a strong stream. Not necessarily someone I would have picked as a room mate but that's the thing about hotels, they're not in the business of matching guests. The Hyatt is fine. Just fine. And in a neighborhood with lots of choices, fine only cuts...

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Helpful?
Thank EdelgardenSeattle
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thank you for the eloquently written review, EdelgardenSeattle. While it was an enjoyable read it is disappointing to see the cumulative experience of several nagging issues. I am happy to report that 100% of the operations leadership team, including the general manager, have spent at least one night of peaceful rest in the hotel and any missing amenities you experienced...

New York City, New York
Reviewed 3 weeks ago via mobile

Stayed for two nights clean rooms, clean bathroom. Property had a gym and parking was available. Offered free breakfast which was very good. Location was good for anyone needing to be in the downtown area. Staff was friendly. A pleasant experience in downtown which doesn't always have the best options.

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Helpful?
Thank WESWCHU
Sacramento
Reviewed 3 weeks ago

Great customer service. Went to a sharks game and walked to and from the SAP center through a business area without any issues. Had a few issues with our room but the staff at the front desk cleared them up without any questions asked.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank brianmN4414XQ
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for staying with us for the Sharks game, brianmN4414XQ. It is such an enjoyable walk from the hotel and you are still far enough away that there are no traffic disruptions from game time. Sorry to see you had a couple minor issues but so glad the team reacted quickly. See you next time!

Sacramento, California, United States
Reviewed 3 weeks ago

Hyatt Place San Jose is located at 282 Almaden Boulevard in downtown San Jose. It's geared towards the business traveler who lives on the reimbursed expense account while traveling. There's a standard lobby bar, breakfast bar for quickie items, and a parking garage where you can pay, on average, $18 while you grab a quick dinner. The lobby bar offers...

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Helpful?
Thank John H
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Hello again, John H. So sorry you did not enjoy your meal with us. We wish you had a chance to stay overnight at the hotel where you would find the Gallery Bar and parking very convenient. Disappointing to hear the grassfed burger was not to your liking and that your bill was correct. I did try to get in...

Pleasant Hill, California
Reviewed 4 weeks ago

Nice clean rooms, friendly and efficient staff. Rooms facing street, noisey with trolley and plane noise. Out early before breakfast so no review on quality. Would stay again with inside facing room off street.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank mikecU7558HA
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for taking the time to share your review, mikecU7558HA. Love seeing the comments about the team and cleanliness. Hope you'll have a chance to enjoy breakfast next time: its delicious! Happy travels and see you soon.

San Jose, California
Reviewed 4 weeks ago

Often you hear great things about San Jose and the price tag for a Standard King Room seemed to match that. I was willing to pay the price for at least quality. I feel that when you pay $373 for one night stay. You should be happy with that choice. I was upset that upon check in the man that...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank iamrivera28
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear iamrivera28, thank you so much for choosing our hotel for your recent stay in Downtown San Jose. We are so disappointed to see that you did not receive the bed type at first that you reserved - this is inexcusable. We will share your feedback on the ventilation of your room and window cleanliness with our facilities team and...

Bengaluru, India
Reviewed 4 weeks ago

Excellent overall but need to start: 1. Room service 2. Airport shuttle 3. Better room service Location is perfect and overall hospitality is excellent. Staff is courteous and breakfast is good with variety.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Saurabh K
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Saurabh K, thank you so much for staying with us and your generous feedback. There are some great options for getting Downtown from SJC - via VTA Light Rail ($2.50), shared car service, paid shuttle & of course, by cab. Please do let us know if we can bring your order to you as we'd be happy to run...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own food options available 24/7. ... more   less 

Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Region: United States > California > San Jose
Price Range: RM760 - RM2,190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Cheap Tickets, Travelocity and Jetsetter so you can book your Hyatt Place San Jose/Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza
Hotel Style:
#15 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Jose/Downtown staff and other travellers.
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Questions? Get answers from Hyatt Place San Jose/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quieter stay, choose a higher room on the back side away from the light rail.”
 of 5 bubbles Emley, 14 Feb 2017 | Read review
“get a room not facing Almaden Blvd.... get a corner room so you only have to deal with the noise coming from one side. Bring EAR PLUGS”
 of 5 bubbles maddyhope, 17 Jan 2017 | Read review
“Rooms on higher floors, away from elevator, are quieter.”
 of 5 bubbles WaltA879, 7 Dec 2016 | Read review
“The only noise issue was that the airport is nearby and planes fly overhead of all downtown hotels. Fan on - no problem!”
 of 5 bubbles Virginiarosemarie, 6 Dec 2016 | Read review
“I don't know our room wasn't great.”
 of 5 bubbles webtravelreview, 28 Nov 2016 | Read review
5 of 5