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Four Points by Sheraton San Jose Airport

PricelineUS$149*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$155*
US$149*
US$155*
US$149*
US$155*
US$149*
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Four Points by Sheraton San Jose Airport
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392 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Austin, Texas
Reviewed 1 week ago

Fast and friendly check in , clean hotel , room was large and clean. Good aircon , shower and bed. Bar is a little lacking in atmosphere but the staff are very helpful. Food was very good with lots to choose from.

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Helpful?
Thank Alasdair S
Pullman, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 24 March 2017

The hotel is very good. The staff did an excellent job. I would stay there again. The hotel has a shuttle service from the airport. It was very quick and efficient. The price was good compared with other hotels.

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Helpful?
Thank rxbill
About Hotel's Favourite Review
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Rxbill, Thank your taking the time to give us your feedback. We are glad our hard work does not go unnoticed. We will share this review with our staff!

Austin
Reviewed 1 week ago via mobile

Overall, the hotel was fine. Decent room and bed, good workspace, etc. The bar and food were particularly good for a hotel and the service in the bar for dinner was outstanding. My only complaint is that the road noise is really loud. I was on the 5th floor and actually checked to see if a window was open. It...

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Helpful?
Thank Darcy K
Reviewed 2 weeks ago

The rooms were redone when Sheraton took this hotel over, but it seems the prices have been upgraded more than the hotel. It's still in a rough neighborhood and service was just passable. Room was very noisy, I had to sleep with headphones in order to fall asleep.

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Helpful?
Thank Ryan L
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within management.

Sachse, Texas
Reviewed 2 weeks ago

I stayed here during a training event at my company. I really enjoyed the stay, the staff was very attentive, and the food was excellent. They also have a complementary barbecue on Wednesday. The room that I was in was very clean, and very updated.

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Helpful?
Thank smathena
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear SMathena, Thank you for letting us know about your stay! We are pleased you could join us for our free Grill and Chill on Wednesdays, and even more pleased you enjoyed it. We hope to serve you again next time your in San Jose.

Reviewed 21 April 2017 via mobile

The hotel itself is great. The shuttle to the airport is not 24hrs so we had to take a cab at 11:30pm. It's not the end of the world but a pain. I had emailed prior to arrival and was told the Caltrain stop was a 5-minute walk. Well...it's more like 2.5 miles. Needless to say with 2 kids, luggage...

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Helpful?
Thank Tina C
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Tina C, I am sorry to hear you were ill informed about our public transportation!! With kids, I am sure this made things quite strenuous. There is a Light Rail station located about a 5-8 minute walk from the hotel. The Light Rail Will take you to the Cal Train station. We Thank you for your input about our...

Mesa, Arizona
Reviewed 18 April 2017

I had to make a quick trip to San Jose and this was the only hotel nearby that had a decent rate. I actually had to have a coworker make the reservation due to the special rate. Check in was a bit slow due to this fact but overall very painless. My room was what seemed like miles from the...

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Helpful?
Thank Robertsonland
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Robertsonland, Thank you for taking the time to share your recent experience at the Four Points by Sheraton San Jose Airport with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that for part of your stay we fell short of your expectations....

Lincoln, California
Reviewed 3 April 2017

So this neighborhood is rough. I think the room was clean but the parking "garage" out back is scary and nasty. The single pane sliding window facing another wing with the pool below was in a broken track and would not close all the way which is not good that close to the airport. Room felt tired. Thank goodness for...

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Helpful?
Thank William M
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear William, we are saddened to learn of your experience at our hotel. Your candid response is much appreciated, and we will use it in improving our guest experience. We wish you safe travels.

Portland, Oregon
Reviewed 3 April 2017 via mobile

We where there just one night and got in late. They have airport shuttle, a restaurant that closes at 10pm. The inside of the hotel and the rooms are nicer than what you expect seeing the outside of the building. Because it was dark did not get to see what amenities where around the hotel.

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Helpful?
Thank Gmickers11661
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Gmickers11661, Thank you for your great review! It makes us feel good to know that although your stay was short, it was better than expected. We hope that in the future if your travels bring you back to San Jose, we can serve you again!

Reviewed 2 April 2017 via mobile

This is a party hotel, not for families or business travelers. Complained to management about EXTREMELY LOUD AND OBNOXIOUS noise, music and profanity on our floor at 10:00 PM, 1:00 AM AND 2:30 AM. My kids and I were up all night. Management and so-called security were totally ineffective at dealing with the situation. We eventually just left the hotel....

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Helpful?
1Thank Thomas C
Isaac R, Guest Services at Four Points by Sheraton San Jose Airport, responded to this review

Dear Thomas, Thank you for taking the time to share your recent experience at the Four Points by Sheraton San Jose Airport with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 N 4th St, San Jose, CA 95112-4716 (Formerly San Jose Airport Hotel)
Region: United States > California > San Jose
Price Range: RM526 - RM1,509 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson
Hotel Style:
#18 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Airport staff and other travellers.
5 questions
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Elk Grove, California
San Pedro, Belize
over a year ago
Cary, NC
over a year ago

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Questions? Get answers from Four Points by Sheraton San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry, don't know if they exist.”
S9779FKwilliamm, 3 Apr 2017 | Read review
“Balcony, 2nd floor, great outdoor relaxing space.”
650jenns, 11 Mar 2017 | Read review
“upper floors facing away from the road noise”
AZbizguy, 5 Nov 2016 | Read review
“Do not allow the hotel to downgrade you”
WaltlW, 18 Aug 2016 | Read review
“Upper floors away from party room - ask first what's sceduled”
SweetTone, 21 May 2016 | Read review
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Prices are for 1 room, 2 adults
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