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DoubleTree by Hilton San Jose

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#14 of 76 Hotels in San Jose
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DoubleTree by Hilton San Jose
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1,901 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Jose
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Showing 1,844: English reviews
London, United Kingdom
Reviewed 19 February 2015

Situated in Silicon Valley,this is the place to stay if you, your work and family are ok with you having no internet connection for the majority of your stay - even between 2 and 6 a.m.. This is the place to stay if, having surprised staff by being the only people to ever complain, you are directed to use the...

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Helpful?
Thank G B
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear G B, Thank you for your feedback about the speed of our wireless internet service at our hotel. We’re very sorry that it wasn’t working well during your stay. We’re currently updating the wireless system and hope to have a faster internet experience soon. If you return to our area, we hope you’ll consider staying with us again. Sincerely,...

San Diego, California
Reviewed 19 February 2015

This is my preferred hotel for business trips to San Jose.They offer airport pick up. Good restaurant inside. Swimming pool looks good. Starbucks coffee in breakfast area. Decent bar menu. Walking distance to Light Rail.

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Helpful?
Thank dileepb49
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear dileepd49, Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon. Sincerely, Carrie McAllen Director of Business Development

Moore, United States
Reviewed 18 February 2015

This has become my hotel of choice when visiting the Santa Clara area. The proximity to the airport and the various businesses I visit when coming here make it an ideal base. The friendly staff make me feel that I am special and always greet me with a smile and a kind word. Spencer's restaurant is first class and serves...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Randy R
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Randy R, Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon. Sincerely, Carrie McAllen Director of Business Development

San Francisco, United States
Reviewed 18 February 2015

This experience was well worth the cost of the stay if you are not planning a lengthy stay. The prices of available dining options are high for the traveler on a budget though one restaurant is within walking distance. All other dining available in the area is geared to the office buildings in this neighborhood and therefore closed on week...

Review collected in partnership with DoubleTree by Hilton
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Thank Paula L
Yorba Linda, CA
Reviewed 17 February 2015

I had the opportunity to stay here on a business trip when the hotel the company usually uses was sold out. As I am a Hilton HHonors member when I checked in I gave them my Hilton Hhonors number and they kept telling me it wasn’t correct. After much go round I called my daughter and had her text me...

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Helpful?
Thank tricia28
New York City, New York
Reviewed 17 February 2015

I've been to the Doubletree twice for conferences. Although I've never been able to stay there (the rooms for my conference go quickly!!!), the amenities are very nice and the staff is pleasant. The food is WAY overpriced--either the quality needs to come up or the prices need to drop. Some of my colleagues complained of feeble housekeeping, but from...

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Thank Courtney711
Salt Lake City, United States
Reviewed 14 February 2015

In all, exceeds expectation by the staff, with the exception of one "snotty" little girl-child waitress in the lobby bar. Price was high, but average for Silicon Valley. Parking is a "shakedown" between Hilton DoubleTree and the city of San Jose. The side street is commercial and extra wide although the city of San Jose put up no parking signs...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steve V
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Steve V, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the lobby bar staff member to ensure her attitude is taken care of ASAP. Thank you for alerting us to this issue, and we...

Reviewed 13 February 2015 via mobile

My husband & I enjoy taking mini-trips often staying 3 or 4 nites. My husband & I brought our daughter for her birthday to see a performance in SJ so I booked an Executive Suite room thinking our room would be updated. The photos submitted by former guests on this website of the worst rooms probably stayed in a room...

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Helpful?
Thank pollygirl2
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear pollygirl2, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

Fresno, California
Reviewed 12 February 2015

Large room, quiet...sufficient lighting to read and be comfortable doing so...too many hotels skimp on room light, this did not...THANKS...large conference facility with very helpful staff...conference breakfast and lunch was excellent...looking forward to another conference next month

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1Thank Calif_wino
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Calif_wino, Thanks for staying with us at our hotel. I’m happy to hear that you enjoyed your stay and that our staff was helpful! I’ll be sure to share your comments with them. See you during your next conference here! Sincerely, Carrie McAllen Director of Business Development

Green Bay, Wisconsin
Reviewed 11 February 2015 via mobile

For the nightly rate this hotel was just okay. Closer to the airport rather than downtown. The best part of the hotel is the lobby area. Rooms were fairly clean and somewhat comfortable. For whatever reason, the toilet in my room kept filling, or something, at random times. Staff were friendly but for less money you could probably have the...

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Helpful?
Thank Babete
CookiePerArrival, Director of Sales at DoubleTree by Hilton San Jose, responded to this review

Dear Babete, Thank you for your honest review of your recent stay with us. At our hotel, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing comfort and convenience. We appreciate your feedback and we’ll keep it in mind as we work to make our services...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. ... more   less 

Additional Information about DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: RM616 - RM1,888 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Jose 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hotel Style:
#2 Green Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Jose staff and other travellers.
12 questions
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over a year ago
Scotland
San Jose, California
2 months ago
San Jose, California
2 months ago

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Questions? Get answers from DoubleTree by Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a room facing inward, not facing the highway.”
 of 5 bubbles ScotsReviewer, 20 Mar 2017 | Read review
“Overlooking the pool is nice”
 of 5 bubbles medanne1, 8 Mar 2017 | Read review
“High floor was restful and away from the restaurant and bar”
 of 5 bubbles 437jimp, 27 Feb 2017 | Read review
“Get a room not facing 101 (ie airport side)”
 of 5 bubbles Inglenook, 19 Feb 2017 | Read review
“Be sure to join Hilton Honors to get a larger room and free wifi. It's free to sign up.”
 of 5 bubbles MaestraM, 8 Feb 2017 | Read review
5 of 5