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Holiday Inn San Jose - Silicon Valley

196 reviews
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Traveller (41)
Room & Suite (31)
Dining (7)
Overview
  • Excellent19%
  • Very good36%
  • Average30%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)Write a Review
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57
52
13
14
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All reviewsparking lot is gatedbit firminteresting thingfront desklight railinternet wifirewards memberroom was cleanhotel pricesroom service was promptsilicon valleywater pressureclose to the airportwould recommend this hotel to anyonequick checkper nightan update
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1 - 5 of 173 reviews
Reviewed 6 days ago via mobile

This hotel is maybe one the worst I stayed im the last 10 years. Bad room, bad bathroom, noise location and ways to expensive In Asia you would get for the same price in Hong Kong a 5Star Executive room with all amendities

Thank Kitam1982
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded 2 days ago

Sorry for the inconvenience of not having all the amenities. We will go over the high price with our sales team.

Hotel's Favourite
Reviewed 30 June 2017

Room was pleasant to walk into, and was bright and clean. Housekeeping responded very quickly to request for decaf service in the room. Staff in all areas were friendly and accommodating with all sorts of requests for directions and other information. And at the end...More

1  Thank _mmcintos
Response from Clark L, General Manager at Holiday Inn San Jose - Silicon ValleyResponded 10 July 2017

I am very glad to hear that you enjoyed your bed. We have been in the process of changing out the beds in all of our rooms. We should be completed with this project within the next few months. Your comments are truly appreciated. Best...More

Reviewed 1 week ago via mobile

No reflection on the staff... Parking...not secure Shower...pathetically low pressure Toilet...orriginal...low to floor and made for a smurf TV...small...Old...lacking features EXPENSIVE Window does not lock Air Conditioning....mind of its own...cannot set low enough...turns off...room gets warm Hate this place

Thank Harper5633020
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded 2 days ago

Sorry for the uncomfortable room temperature. We will address the items suggested.

Reviewed 1 week ago

I will stay here again. I was pleasantly surprised about how nice this hotel was & a great value for my dollar. Comfy bed, nice amenities, strong shower stream, on time airport shuttle, half off breakfast in the restaurant, modern rooms. Kudos, Holiday Inn!

Thank Carole C
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded 2 days ago

Thank you for your great response. Glad you enjoyed our hotel.

Reviewed 2 weeks ago

Good location close to everything I needed room was very comfortable amenities were very comfortable enjoyed bar and restaurant parking lot was clean and secured wish there was a smoking area or rooms but understand why there isn’t have stayed at a few that actually...More

Review collected in partnership with this hotel
Thank Bearboy1209
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded 2 days ago

Glad to hear your stay was wonderful. Thank you for choosing us.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$121 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in San Jose
Room types
Non-Smoking Rooms
Details
Price range
US$121 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in San Jose
Room types
Non-Smoking Rooms
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Traveller (41)
Room & Suite (31)
Dining (7)
Pool & Beach (2)
Hotel & Grounds (42)
Business Centre & Event Rooms (6)
Bathroom (1)
Questions & Answers
Ask a question
Teddall
20 February 2017|
AnswerShow all 3 answers
Response from ClarkL446 | Property representative |
After guests arrive at the airport, they should call the hotel at (408) 453-6200. Our shuttle hours are 5:00am to 11:00pm seven days a week.
0
Votes
Reggie2752
5 November 2016|
AnswerShow all 2 answers
Response from Edwin W | Reviewed this property |
I usually take Uber no matter where I am. It might be a little bit more but you get better service and they always get you there on time.
1
Vote
Reggie2752
5 November 2016|
AnswerShow all 5 answers
Response from Nancy011351 | Reviewed this property |
I used the hotel shuttle. I called the front desk and they picked me up in 10 minutes. Very nice and helpful.
2
Votes
Room Tips
"Room over the parking lot"
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"As a rewards club member, I received a room upgrade"
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"Rooms located at the back might be bothered by noise of the liquor store. During summer period make sure you..."
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"I would recommend the higher rooms - a bit quieter"
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