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Hilton San Jose

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Hilton San Jose
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1,080 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
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Tegucigalpa, Honduras
Reviewed 2 days ago NEW

Pros: Quick and professional check in. Modern and spacious rooms Large gym. Friendly staff at Executive Lounge. Great Location Other items to consider, Uber ~$12. Connected to convention center. Overall had a nice stay. Hotel was oversold so some people before me were walked,but I was able to check in online to hold my room when I checked in at...

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Helpful?
Thank ORD-TGU
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our valued customers about their stay with us. I was so pleased to hear that you had a great stay and enjoyed your spacious accommodations and our convenient location to the convention center. Thank you for recognizing our service team. We appreciate your business and...

Atlanta
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I had an enjoyable stay at this hotel. The staff was great, the room was spacious and comfortable, and the Executive lounge was nice. This area is close to the airport, but I was never disturbed by plane sounds while inside the hotel. It is a pretty short walk to a lot of restaurants (though I didn't see them listed...

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Helpful?
Thank peachy_ks
About Hotel's Favourite Review
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to receive feedback from our valued guests. I was very happy to hear that you had an enjoyable stay and that our staff provided you with great service. Our convenient downtown location is an added plus. I will definitely review our Executive Lounge food selection with...

Reviewed 1 week ago via mobile

This hotel is in a perfect location Downtown San Jose. Very close by the Convention Center, local parking garage, walking distance to near by restaurants, clubs and bars! Had the pleasure of being assisted by front desk agent Jeffery. His personality and customer service skills are inviting and excellent. He explained the hotel amenities and services, as well made sure...

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Helpful?
Thank Joselyn H
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I was so pleased to hear that you had a great stay and enjoyed everything that San Jose has to offer right outside our front door. Thank you for recognizing Jeffrey and Sima. It's all about...

Fontana
Reviewed 1 week ago

The bathroom looked dirty and outdated. The floor, the tub, and even the toilet looked scratched up and dirty. The hotel charges extra for absolutely everything so the rate is deceiving. When I booked the room it indicated free wifi but if I wasn't a Hilton Honors member, I would've been charged for that too.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank randief2017
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. While I assure you that we receive very high scores for hotel cleanliness we do have some conditional issues from time to time that we will be addressing in our upcoming renovation. I sincerely apologize for the inconvenience. I think you...

Missoula, Montana
Reviewed 1 week ago

Very walkable to the SAP Center (12-15 minutes) and Close to food in downtown San Jose10-15 minutes. Could have use Public transportation as it stopped right on the side of the hotel/convention center. Room was clean (11th floor) and virtually noise free. WE did not use the parking but Lyft found us easily and rides were cheap. About 10 minutes...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Frank L
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued guests about their stay with us. I was happy to hear that you a very nice stay including your clean and quiet accommodations and our convenient location to the SAP Center. Thank you for your business and we look forward to welcoming you...

Washington
Reviewed 2 weeks ago

Location was good for nearby meetings, bus stop to/from Santana Row and Valley Fair Mall ($2 each way), and walks to various restaurants between the Hilton and San Jose State University. Kudos to Hilton for offering appetizer/drinks/breakfast vouchers on the days the Executive Lounge was closed - it was much appreciated! Free water and coffee (early morning only) downstairs was...

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Helpful?
Thank SuperWR250X
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your stay with us. I was pleased to hear that you enjoyed your stay and found our location to be very convenient for shopping and dining. I was disappointed to hear that some others attending the same meeting...

California
Reviewed 2 weeks ago

Enjoyed a weekend conference including buffet lunches and breakfasts. Rooms were spacious. Had a nice view from my large window with the rising sun. I've had conferences at the Mariott and Fairmont nearby and would place the Hilton above both. Parking was reasonable and convenient. Good job by the San Jose planners to place the convention center and Hilton adjacent....

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Helpful?
Thank Lee-and-Baby
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. I was so pleased to hear that you had an enjoyable stay including your spacious accommodations and our convenient location. Thank you as well for participating in our Opt-Out program and supporting our green initiatives. We truly appreciate your business and look forward to welcoming you back. Gary Hageman / General...

Bastrop,, United States
Reviewed 2 weeks ago

I booked a five night stay at the Hilton San Jose to attend a conference held in the conference center. I didn't realize that the Hilton and conference center were connected, but was pleasantly surprised to find it all under the same roof. Since we had a little inclement weather, this was a major plus. The room was very comfortable...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Charles E D
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued customers about their stay with us. I was so pleased to hear that you enjoyed your comfortable and clean accommodations and our convenient location adjacent to the convention center. Thank you as well for dining in Affinity Restaurant. We truly...

Utah
Reviewed 3 weeks ago

Hmm..Where do I start? Let's see..First thing we noticed when we entered the parking lot. Tiny spaces, I read about it in the reviews, but didn't imagine that they would be so small. Its a pain to park and the parking card never works - even after we validate it every day at the reception. Almost always we had to...

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Helpful?
Thank venntul
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. I sincerely apologize for the less than satisfactory stay. Parking can be an issue when we are running 100% occupancy and have large groups in house with multiple cars. We lease our space from the City...

Reviewed 4 weeks ago

It is just an average hotel. Nothing special about it. Over priced. Staff does not know information like is it flat beer or there is a decaf coffee. Watch your bill they try to charge twice for parking.

Review collected in partnership with Hilton Hotels & Resorts
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Thank lindagG2861NH
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. You feedback is very important to us and future guests of our hotel. I sincerely apologize for the service issues you experienced and will insure this is reviewed with our team for improved performance moving forward. We truly appreciate your business and look forward to welcoming you back. Gary Hageman /...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Region: United States > California > San Jose
Price Range: RM644 - RM2,141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
7 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd-numbered room on 18th floor offered best views and was quiet.”
 of 5 bubbles SuperWR250X, 13 Mar 2017 | Read review
“No need for valet parking. Use the downstairs self parking.”
 of 5 bubbles Lee-and-Baby, 12 Mar 2017 | Read review
“Book at The Westin instead”
 of 5 bubbles 472willf, 16 Jan 2017 | Read review
“If HHonors, ask for Exec Floor on the 18th. Views are good out either side of hotel.”
 of 5 bubbles lostdownsouth, 23 Dec 2016 | Read review
“The higher floors had great view and seems to be more quiet”
 of 5 bubbles stevew012016, 18 Dec 2016 | Read review
5 of 5