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Hilton San Jose

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Traveller (205)
Room & Suite (113)
Dining (25)
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Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,281)
There are newer reviews for Hilton San Jose
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1,230 results
Traveller rating
470
387
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103
57
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470
387
213
103
57
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All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaan upgradeper dayeasy accesslight railenjoyed my staytech museumthe room was nicesilicon valleyaffinityevent
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11 - 15 of 1,230 reviews
Reviewed 1 week ago

I stayed in a suite level room. The view was perfect, the room comfortable and clean and the suite lounge was never crowded and stocked with delicious food and drink. Everything I needed was provided.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Thomas L
Response from Gary H, General Manager at Hilton San JoseResponded 1 week ago

Thank you for your recent review on Trip Advisor. We truly appreciate hearing from our valued customers about their stay with us. I am so pleased that you had a great stay and had a chance to enjoy our Executive Lounge. Thank you for your...More

Reviewed 3 weeks ago

Had many problems with my trip. But the location connected to the convention center is convenient. My fridge was broken and took hours to resolve. The house cleaning was pretty bad. The elevator wait was absurd.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Sweetfong
Response from Gary H, General Manager at Hilton San JoseResponded 3 weeks ago

Thank you for your recent review on Trip Advisor. We truly appreciate customer feedback and take your comments very seriously. I sincerely apologize for the guestroom problems that you encountered and for any housekeeping oversights. We will be sure to address this with our team....More

Reviewed 3 weeks ago

I reserved 2 queens for 3 adults. Upon arrival, was told they only had a single king. we had to ask 2 (non-husband/wife) adults to share the king while the other slept on a rollaway. Terrible experience!More

Review collected in partnership with Hilton Hotels & Resorts
Thank lag7772018
Response from Gary H, General Manager at Hilton San JoseResponded 3 weeks ago

Thank you for your recent review on Trip Advisor. We truly appreciate customer feedback and share your comments with our entire team. I sincerely apologize for our inability to provide you with the room type that you reserved. Unfortunately we had several unexpected stay-overs and...More

Reviewed 3 weeks ago

Stayed here because of the convention. Was a great experience. Clean room, great staff. Great hotel. Really nice area and easy to get to. Hotel staff goes out of their way to accommodate. Would stay here again.More

Review collected in partnership with Hilton Hotels & Resorts
Thank bglover2018
Response from Gary H, General Manager at Hilton San JoseResponded 3 weeks ago

Thank you for your recent review on Trip Advisor. We truly appreciate customer feedback and share your comments with our entire team. We are so glad that you had an enjoyable stay. Thank you for your kind remarks about our service team. We truly appreciate...More

Reviewed 4 weeks ago

This hotel is an overpriced Holiday Inn Express. The room was clean, but had stains on the wall and bathtub. We expected better quality and nicer furnishings from a Hilton and definitely for the price paid.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Debbie W
Response from Gary H, General Manager at Hilton San JoseResponded 4 weeks ago

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers about their stay with us. As we recognize that there are some conditional issues that need to be addressed we are planning an extensive renovation in late...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$171 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (205)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
penadi
6 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
6 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
Room Tips
"Ask for city view (facing north)"
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"Top floors are premium, and so nice!!"
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"If you want a view, ask for an upper floor, facing city center"
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"I was on 15th floor with amazing views of the hills and coty"
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