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Hilton San Jose

1,225 reviews
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Traveller (198)
Room & Suite (113)
Dining (25)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,225)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaeasy accesslight railtech museumthe room was niceenjoyed my staysap centersilicon valleyaffinityeventvalet
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251 - 255 of 1,173 reviews
Reviewed 19 September 2016

My recent stay at the San Jose Hilton was probably the best hotel stay I've had in years. Everything was clean, bed was comfortable, shower was great, loved the toiletries, and the staff acted like they love their jobs and their guests. I chose the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jill C
Response from Gary H, General Manager at Hilton San JoseResponded 20 September 2016

Thank you for your recent review on Trip Advisor. Your feedback is very important to us and we share this information with our entire team. We very much appreciate your kind remarks about our hotel and our service team. I am so glad that you...More

Reviewed 16 September 2016

Restroom was disgusting. Dark marks all over walls, rusty tub, finger prints on walls, sink counter, restroom door and mirror. Needs to pay attention to detail. Cleaning crew needs to be given better instruction and better chemicals. Especially if your walls are white. Loved the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Rosalina O
Response from Gary H, General Manager at Hilton San JoseResponded 19 September 2016

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our customers about their stay with. I sincerely apologize for these oversights in the bathroom and assure you this is not typical of the housekeeping service that we generally provide. As...More

Reviewed 15 September 2016

Stayed here for a convention. Very convenient next to the convention center. This was my first time seeing the new Go Green option. Great idea there by Hilton. Friendly staff was very helpful. Thanks, Kuya!More

Thank Jonathan E
Response from Gary H, General Manager at Hilton San JoseResponded 17 September 2016

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our guests about their stay and we share this information with our entire team. I was pleased to hear that you had a nice stay and found our team friendly...More

Reviewed 14 September 2016

I generally stay away from the full service hotels. Their Ala cart pricing scheme's and their overall cost is not what I care for. I prefer the mid price business hotels like Hampton Inn or Hilton Garden Inn. But, in this case, I was going...More

Thank Johnh S
Response from Gary H, General Manager at Hilton San JoseResponded 15 September 2016

Thank you for your recent review on Trip Advisor. It is always a pleasure to receive feedback from our customers about their stay. I am so pleased that you enjoyed your stay and found our convention center location in the heart of downtown to be...More

Reviewed 12 September 2016

Needed to pay $24.99 a day parking. This information was not known while booking. I feel if you are paying that much for a hotel room, your parking should be free. Not recommended for couples getaway.More

Review collected in partnership with Hilton Hotels & Resorts
Thank 774lynettea
Response from Gary H, General Manager at Hilton San JoseResponded 14 September 2016

Thank you for your recent review on Trip Advisor. W appreciate hearing back from our guests about heir stay with us. While I understand your disappointment with having to pay for parking, this is fairly typical of most of the downtown San Jose hotels. Most...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$175 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (198)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
penadi
6 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
6 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
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123
Room Tips
"Don't pay extra for a CV room, request a higher floor with your res and still get a great view on west..."
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"Check first about mileage points before booking"
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"High Floor facing highway is nice view, but airplanes fly overhead till 11PM. Other side views another hotel..."
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"Can't help you here"
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