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Hilton San Jose

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Hilton San Jose
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1,070 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
Magnolia, Texas
Reviewed 28 March 2016

I stayed at the Hilton last week while attending a conference. Overall, it was a positive experience. Room was nice enough and clean. Bed was actually very comfortable AND I've recently stayed in a couple of other hotels where they have replaced standard sized pillows with ones half the size, which I HATE!!! Not so at the Hilton! Hooray! Two...

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Helpful?
Thank allicatag
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to write such a detailed review about your experience at the Hilton San Jose. I was so pleased to hear that you had an enjoyable stay and that our staff was ready and available to assist you with your requests. A good hotel stay...

Chesterfield, Missouri
Reviewed 26 March 2016

Pros: Good wifi throughout. Maintenance staff called to work on the toilet were helpful and nice. Cons: Seeing the Marriott and other hotels around you, I think you need to do a little work. Facilities look old and tired. Bathrooms in particular. Toilets are new, but tub and sink look like throwbacks to the 1990s. Carpet was not clean and...

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1Thank terribledancer
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. We greatly appreciate your feedback and share this information with our entire team and our ownership. We will be making plans for guestroom renovations in 2017. I think you will be very happy with our new...

Flagstaff, Arizona
Reviewed 24 March 2016

We came for a conference and were well treated. Phone staff could use some training on customer service, but front desk at check-in was efficient. Staff in the Executive Lounge were pleasant (and food for breakfast and evening appetizers was good). Conference activity was well-managed by the on-site staff and we had no technical issues, including wi-fi in the meetings...

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Helpful?
Thank CleopatraBunny
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us know about your stay with us. I was pleased to hear that you had an enjoyable stay and that your conference also went very well. As we are always trying to improve upon our service levels, I appreciate the additional feedback....

Grand Rapids, Michigan
Reviewed 22 March 2016

Great hotel for business and in a good, central location. We were given a room on a high floor which was clean and had a nice view. The staff is very nice and gave us some good restaurant recommendations. Other than that it is just a nice, normal hotel. The breakfast buffet is good but nothing too special.

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Thank 976emma
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us now about your experience. I was pleased to hear that you enjoyed your clean accommodations with a nice view of the city. Thank you for your kind remarks regarding our staff. We appreciate your business and look forward to welcoming you back....

Allen, Texas, United States
Reviewed 21 March 2016

Was provided huge suite with sitting area being 45 feet by 12 feet and nice view over palms. Good location, good service, and will use again when in San Jose, CA. Used restaurant for light COB salad for supper. Good service and good food. Recommend for other travelers.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Glen H
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process. I was very pleased to hear that you enjoyed your spacious suite and found our location to be very convenient. Thank you for dining in Affinity Restaurant and I was happy that you found both the food and service to be...

Reviewed 21 March 2016 via mobile

I stayed here for my first Comic Con. It was very convenient the hotel being connected to the convention center. I was able to check in early--and it was nice to be welcomed as a Hilton Honors member. They even gave me bottled water. I had a nice high room with a nice view. My room was comfortable. My fridge...

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Thank Hardrocker8888
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We always enjoy hearing back from our valued customers. It was a pleasure to welcome Comic Con to our City. I was very pleased to hear that you enjoyed your stay and was welcomed as a HHonors member. I apologize for the fridge and shower problem...we will gets those issues resolved....

San Diego, United States
Reviewed 20 March 2016

Just what you expect for a big city business hotel and nothing more. Not a luxury hotel but adequate as a business hotel located near convention center and in the center city area. Lousy restaurant for dinner and few dining options within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Christopher B
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. As we strive for better than "adequate", I apologize that we did not exceed your expectations. While our restaurant caters a bit more to the breakfast and lunch meal periods, we do receive some very...

Danville CA
Reviewed 18 March 2016

Very disappointing hotel, no robe in room and no premium cable in the one and only restaurant/bar in the hotel. If you are attending a convention the location is of course convenient as it is attached to the convention center. Front desk staff is very rude. Waitstaff in the restaurant is very nice, that is the bright spot. Parking is...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Winnie Z
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. I also appreciate you completing our Hilton survey and have responded accordingly. I apologize for the disappointing stay as I know we are capable of delivering a higher level of service. We have contacted our cable provider regarding the sports programming as we should be receiving this broadcast per our agreement....

GOLD RIVER, United States
Reviewed 17 March 2016

Room was very comfortable, nice view. Breakfast was good food, but about 20% higher than it should have been. HHonors should get a discount on all meals and services at Hilton properties The drive up, in front of the hotel, was small and crowded. People arriving, not the valet, would stop short instead of pulling forward, leaving those behind in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Neil I
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us know about your stay with us. Thank you as well for completing the Hilton survey. I was so pleased to hear that you had a great stay and found your room to be clean and comfortable. I do apologize for the...

atlanta
Reviewed 16 March 2016 via mobile

Has car rental in the hotel. Adjacent to Convention Center, with Peet's Coffee. Water and variety of newspapers in lobby. Pretty good fitness area on the third floor. Restaurants near on Santa Clara. Museums and Theater close too. Close to Airport.

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Thank Bobenkim
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your stay at the San Jose Hilton. I am pleased that you enjoyed your stay and found our location with access to the convention center, AVIS car rental, Peet's Coffee and many restaurants to be convenient. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Boulevard, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: RM711 - RM2,262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
6 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at The Westin instead”
 of 5 bubbles 472willf, 16 Jan 2017 | Read review
“If HHonors, ask for Exec Floor on the 18th. Views are good out either side of hotel.”
 of 5 bubbles lostdownsouth, 23 Dec 2016 | Read review
“The higher floors had great view and seems to be more quiet”
 of 5 bubbles stevew012016, 18 Dec 2016 | Read review
“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
5 of 5