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Hilton San Jose

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1,023 Reviews from our TripAdvisor Community

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Showing 979: English reviews
Buena Park, California
Reviewed 30 November 2015

I was working an event in the convention center so the location of the hotel was super convenient (we never had to go outside) and the deal we got was amazing. It was less than the local Motel 6! The breakfast buffet in the morning was really good and the hotel was beautifully decorated for Christmas. There were lots of...

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Helpful?
Thank Leslie S
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we were so pleased to hear that you had an enjoyable stay. Our proximity to the convention center is a real plus. Thank you for dining in Affinity Restaurant. We have recently upgraded our breakfast buffet and have been receiving very favorable comments....

Angwin, California
Reviewed 26 November 2015

The San Jose Hilton is in an excellent, quiet, and convenient location. Great spot to rest or work and excellent restaurants nearby. Good value for the dollar, clean and efficient. Highly recommended for business or pleasure.

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Thank John N
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I was so pleased to hear that you had a great stay and enjoyed your clean and quiet accommodations, as well as, the proximity to nearby restaurants. Thank you for your business and we look...

Turlock, California
Reviewed 25 November 2015 via mobile

Stayed last weekend for 3 days for a convention. We had dinner in the restaurant and was surprised the food was very good. They were very slow as for business but we liked the food and the price for what we got. We did have an incident about our breakfast never being delivered our first morning. We reported it at...

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Thank Tcard2013
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. We appreciate your business and thank you for dining at Affinity Restaurant. Our new Chef has done an excellent job with our menu. I sincerely apologize for the breakfast issue but pleased to hear that we...

San Diego, United States
Reviewed 24 November 2015

Business trip for seminar. Great location in downtown San Jose and 4 miles from the airport. Clean rooms with good restaurant and amenities for business travelers. Multiple conference rooms for varied trainings and other events. Small outside pool and hot tub.

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Thank Stephanie F
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I was very pleased to hear that you had an enjoyable stay and found your accommodations to be clean and comfortable. Our downtown location adjacent the convention center is truly a plus. Thank you for...

Sonoma County, California
Reviewed 23 November 2015

Stayed last weekend for two nights with my son. The other reviewers are correct that the hotel in need of an upgrade, but the price was really good for the location. The view was nice from the room and Hilton offers early online check in where you can choose your room. I did that after reading the reviews on here...

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Thank dlo975
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us know about your stay with us. While I was pleased that your "overall stay" was good, we always strive to exceed customer expectations. Your comments are helpful in determining our focus for the future. At Hilton, if something is not right,...

Reviewed 20 November 2015

We thought because of the name we were going to have a luxurious room and a positive experience. That was not the case. The sink in the bathroom was leaking and they did not fix it or send anyone up to check on it. We had the do not disturb sign on the door Sunday morning the cleaning staff knocked...

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Helpful?
Thank Richard C
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate you taking the time to let us know about your stay with us. Please accept my sincere apologies for the problems that you encountered. These issues will be reviewed with our team to insure this does not happen again. I assure you that we are capable of providing a...

Sacramento, United States
Reviewed 16 November 2015

Jeffery was bruilliant at Check In. He welcomed me warmly, made sure I was comfortable and offered a special upgrade which made my trip much more enjoyable. I owe him a great deal of thanks. In addition, it is always a great benefit to a business traveller to have access to an executive lounge.

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Thank Charles H
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued guests about their stay with us. I was so pleased to hear that you had a great stay and that Jeffrey took care of all of your needs. He is truly one of our Super Stars and receives many accolades...

Lund, Sweden
Reviewed 15 November 2015

This hotel is very conveniently located if you need to visit San Jose Convention Center (even with a direct indoor connection - which is somehow a pity, since you will miss nice Californian sun outside...). In my room, everything seemed to fit: It was large, cozy, in style, with a very comfortable bed and sitting area, and an efficient and...

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Thank Rainer11
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us know about you stay with us. I was very pleased to hear that you enjoyed your accommodations and our convenient location. Room lighting and storage are important features of a guestroom and I was glad that you found these features satisfactory....

Vallejo, United States
Reviewed 9 November 2015

Conveniently located near the convention center and in close proximity to other attractions. Hotel staff are very helpful, rooms are clean and the breakfast buffet is great with lots of variety. There is lot to do from going to the theater a couple of blocks away

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Thank Samuel D
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to our continuous improvement process and we share your comments with our entire team. I am so pleased that you had a great stay and enjoyed your clean and comfortable accommodations. Our location and proximity to all that downtown has to offer is a real plus....

San Francisco, United States
Reviewed 9 November 2015

Beautiful hotel in downtown San Jose. Great, open bar and resturant downstairs. Breakfast in the executive lounge with solid food. Ordered a sampler platter for a snack in the room and was not let down

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Thank Evan F
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate hearing back from our valued customers about their stay with us. I am so pleased that you had a great stay and enjoyed your accommodations and the many services that the hotel has to offer. As we have a great Food& Beverage team, I was happy to hear...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Region: United States > California > San Jose
Price Range: RM613 - RM1,907 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
3 months ago
over a year ago

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Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
“Corner suites are definitely roomier, although beware of the pool at night!”
 of 5 bubbles T6864ASvanessaf, 12 Oct 2016 | Read review
“corner room”
 of 5 bubbles Pugwash1968, 6 Oct 2016 | Read review
“higher floors facing south to get the best view of the Mountains”
 of 5 bubbles jqgoode, 9 Aug 2016 | Read review
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