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Residence Inn Dana Point San Juan Capistrano

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Residence Inn Dana Point San Juan Capistrano
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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Reviewed 2 days ago NEW

Nice staff. Pool and hot tub are nicely secluded off the street. Breakfast (and food staff) was nice. Entire place cleaned to high standard. We ended up eating dinner in the room that we picked up from the Albertsons up the road (also a costco in sight). There was plenty of space, clean dishes and utensils, and a seperate sitting...

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Thank burbs123
Phoenix, Arizona
Reviewed 2 weeks ago

We only spent one night here, but found everything to be good. It is not a run down Residence Inn and seemed a little more upscale than some we have been in. Service was quick and friendly. Room was spacious and clean. Our room overlooking the pool was quiet, although the pool was not being utilized. Breakfast was typical and...

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Thank TammyPatterson
Salt Lake City, Utah
Reviewed 3 weeks ago via mobile

Staff great. One side of this large hotel is nice,overlooks ocean far away. But don't get a suite by side of traffic. It was like sleeping in median divider We left after 1 night and staff understanding

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1Thank Liz M
De'Andre G, Assistant General Manger at Residence Inn Dana Point San Juan Capistrano, responded to this review

Liz M, Thank you for taking the time to share your recent experience at the Residence Inn Dana Point San Juan Capistrano with us. I would like to take this time to apologize for the noise disturbance caused by the traffic. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future....

Athens, Greece
Reviewed 5 weeks ago

Though the facility is fairly outdate, it does have good amenities and their service is great. The selection of breakfast is good enough but after the third day it gets... old! The location however is great. It is located near nice parts of the town, with great restaurants and nice view of the beach.

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Thank Spiros L
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Greetings!!! Thank you so much for the wonderful comment! We are so looking forward to host your next visit! Cheers! -Grace M

Boerne, United States
Reviewed 23 February 2017

Stayed here for a week the last two years at the end of the year. The service was great, and the room was awesome again this year, the views were wonderful, the grounds were fantastic, and the amenities great. Breakfast as always was everything you could ever ask for. But I would say the quality definitely went down between last...

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Helpful?
Thank Jeremy G
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hi Jeremy - it was a pleasure hosting your stay this year! Thank you for sharing your feedback with us. Rest assured that your feedback will be shared and addressed by our team. Have a wonderful week ahead! -Grace & Team

Santa Clara, CA
Reviewed 5 February 2017

I stayed here for just one night while on business. What I liked: + The hotel is attractive and located just off the freeway. +The staff at the front desk are friendly. + The room is well-designed and spacious + The fitness room is decent. + The hotel has a pool and hot tub. + The breakfast is pretty good....

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1Thank sobaytravelguy
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Greetings! It was our pleasure hosting your stay! We are so looking forward to see you again soon! Please accept our apology on the noise issue. Thank you for your understanding. Have a wonderful springtime ahead! Warm Regards, -Grace and team

Mansfield, Texas
Reviewed 4 February 2017 via mobile

Walking into a room and discovering a unclean microwave should indicate a move is in your future. Lock falling off door should enforce it, neither did. Then paying for parking in this area is crazy. So the rate needs to change to include parking. I find this practice deceitful. Property is ok, because of the high number of guests displaced...

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Helpful?
Thank texasrsg
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Dear Texasrsg, Thank you for taking the time to share your recent experience with us here at the Dana Point San Juan Capistrano Residence Inn. Please accept our sincerest apology for the cleanliness issue you experienced upon your arrival. I will be sharing your feedback with the appropriate hotel team to ensure this is an isolated issue and corrected moving...

Reviewed 25 January 2017 via mobile

You can expect great service and cleanliness from this Residence Inn location. Easy access to highways and near by SAN Clemente shopping outlets. Highway noise is evident but AC helps drown out sounds. Will stay hear again.

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Thank Jessica P
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hi Jessica! Thank you so much for the wonderful comment! We are so looking forward to host your next visit! Cheers! Have a wonderful springtime ahead! Warm Regards, -Grace and Team

San Diego
Reviewed 17 January 2017

Was pleasantly surprised. There are very few decent hotels in the area that are a reasonable price. My room was great. It was a suite with everything I needed for a few nights on a business trip. Only issue was a little road noise. They were kind enough to move me.

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Thank IslandGuySanDiego
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Greetings! Thank you so much for the wonderful comment! We are so looking forward to host your next visit! Have a wonderful week ahead! -Grace & Team

Reviewed 2 January 2017 via mobile

My wife and I stayed here on New Years Eve. We meet with a group of friends and went to dinner across from the Mission and then to the Coach House for a show by the group Los Lobos(they put on a great show). The hotel was a perfect location for our evening celebration. It's close to great restaurants and...

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Helpful?
Thank DeVJP
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Greetings! Thank you so much for the wonderful comment! We are so looking forward to host your next visit! Cheers! Have a wonderful springtime ahead!!!! Warm Regards, -Grace M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Residence Inn San Juan Capistrano Hotel near Dana Point, we combine all of the comforts of home along with modern amenities and a passion for service that makes every guest feel welcome. This San Juan Capistrano hotel offers 130 spacious suites with separate areas for sleeping, relaxing and cooking - full kitchens with granite countertops and convenient kitchen appliances. In addition, take advantage of complimentary grocery delivery, a free daily hot breakfast buffet, and free Wi-Fi throughout. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Located off I-5, our hotel in San Juan Capistrano provides easy access to Dana Point, Mission San Juan Capistrano, Camino Real Playhouse and The Coach House. With two meeting rooms and 1,535 square feet of event space, our hotel in San Juan Capistrano offers full meeting and event services with A/V technology. ... more   less 

Additional Information about Residence Inn Dana Point San Juan Capistrano

Address: 33711 Camino Capistrano, San Juan Capistrano, CA 92675-4817 (Formerly Residence Inn San Juan Capistrano)
Region: United States > California > Orange County > San Juan Capistrano
Price Range: RM751 - RM1,343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dana Point San Juan Capistrano 3*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dana Point San Juan Capistrano staff and other travellers.
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Questions? Get answers from Residence Inn Dana Point San Juan Capistrano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are fixing the train line nearby. Ask for a quiet room if sleeping in is your plan.”
 of 5 bubbles burbs123, 28 Mar 2017 | Read review
“Rooms with an ocean view are much quieter, especially on the northwest corner (farthest from the two busy streets).”
 of 5 bubbles 146jeremyg, 22 Feb 2017 | Read review
“My room faced west towards the ocean. With that, you also get the train whistle, but that is preferable to street traffic!”
 of 5 bubbles sobaytravelguy, 5 Feb 2017 | Read review
“high floor!”
 of 5 bubbles IslandGuySanDiego, 17 Jan 2017 | Read review
“Get a room facing west”
 of 5 bubbles Navigator2120, 10 Dec 2016 | Read review
5 of 5