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Residence Inn Dana Point San Juan Capistrano

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Residence Inn Dana Point San Juan Capistrano
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155 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dana Point San Juan Capistrano
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Showing 154: English reviews
San Francisco, California
Reviewed 25 July 2016

My husand, dogs and kids have been on a 21 day journey driving from the Philly area down the eastern seaboard across the Gulf Coast region. OUr last leg was a long drive from Tucson across the 119 degree desert. We finally landed at our destination on July 22 so I can tell you I have stayed at a lot...

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1Thank beachlover987654
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for sharing your recent experience in regards to your stay with us. Please accept our sincerest apology for the many missed opportunities to better serve you during your stay. Rest assured that we take feedback such as this extremely serious and we will be sharing it with the entire staff to better our service. Please feel free to...

Frisco, Texas
Reviewed 21 July 2016

When I first got off of the exit for this hotel, I was a little hesitant, old part of town and didn't look like much in the area. Wasn't sure I was gonna stay there? Checked into hotel, front desk and lobby was very nice, employees very friendly! My room could not have been nicer or cleaner! Full kitchen, comfy...

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Thank Madeline55870
Florida
Reviewed 6 July 2016

This was a great hotel close to many areas of Dana Point and San Juan Capistrano. We were in town for 5 nights for a family reunion, and this hotel was easy to get in and out of for both DP and SJC. The only negative we experienced was getting in late to find the main parking lot full so...

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Thank acatlover13
Reviewed 13 June 2016

My associates and I recently attended a business luncheon meeting here and had an opportunity to tour the property. The grounds are beautifully landscaped and have an ocean view. The outdoor amenities which include a fire pit, pool/spa, and sport court make for an excellent experience for the entire family. The rooms were quite spacious, included everything you could possibly...

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Thank Jason C
Camarillo, California
Reviewed 9 June 2016

I stay in Residence Inns often, and this one was fine. The rooms were very clean and the bedrooms were spacious. The living room/kitchen was fine, but not quite as "homey" as most of the "R I" hotels I have stayed in. This would be an excellent hotel for someone in the area on business. The location is very convenient...

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Thank Mar51
Huntington Beach, California
Reviewed 24 May 2016

What a well managed and cared for hotel! Everything was clean and consistent. Ease of check in was amazing and they will accommodate you early if at all possible. Katora greeted us warmly and professionally and made sure we had everything we need. It even comes with a hearty complimentary breakfast. I highly recommend this hotel for your long or...

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Thank 1sassyflygirl
Fort Worth, Texas
Reviewed 19 May 2016

I was traveling with approximately 30 other coworkers for a week long training. It was the perfect location for everyone to socialize and relax after a long day. The evening receptions, food truck, basketball court, and firepit made our trip so much more fun than a normal hotel. Walking distance to the Dana Point Marina and all of the fabulous...

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Thank missvanity1999
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hello! It was our pleasure hosting your group!!!!!!! We are so pleased that the team had a fantastic time with us up here in the beautiful South Orange County! I am so sorry about the train noise issue. The hotel will continue to provide creative ways to address this daily with our guests. We are also working on a long-term...

Milwaukee, Wisconsin
Reviewed 21 April 2016

The property is located on a hillside offering suites with nice views of the surrounding hills and the distant ocean. The comfortable beds and bath are nicely updated with all necessary amenities. In the spacious living area is a second flat screen TV, couch, desk and a fully furnished kitchen. Great for a light dinner in. The complimentary breakfast buffet...

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Thank Travel53217
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Hello!!! Thank you for this wonderful feedback! Rest assured that this will be shared with the rest of the team! Indeed - the hotel is on a beautiful location! We are just a mile or so away from Doheny State Beach and Dana Pont Harbor! North of us - is the rustic and historic, City of San Juan Capistrano. We...

Portland, Oregon
Reviewed 12 April 2016

Hotel maintenance and front desk responsiveness issues. Plus, besides the $380 for two nights and a $100 deposit, they also charged $110 erroneously. Very average for a Residence Inn. Front desk is run by young people (every time we were there in 3 days) who are generally inept and inefficient. Not a good stay.

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Thank sidelinesports
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay with us. Please accept our sincere apology for any inconvenience you may have experienced during your stay. Your feedback has been shared with the appropriate departments in order to ensure this is corrected moving forward. Thank you again for your feedback and we hope...

moswanderlust
Reviewed 12 April 2016

I frequently stay in Residence Inns, as the rooms are always similar in layout (I really like their studios, which have full kitchens, which is great for people traveling with families). They also provide a free breakfast, which kids really seem to enjoy. This RI is very nice- the common areas as well as the rooms are very nicely decorated...

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Thank moswanderlust
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay. We are delighted to hear you enjoyed your stay with us. Thank you for the feedback and the kind words. Thank you for being our guest. We look forward to hosting you during your future travel to the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Residence Inn San Juan Capistrano Hotel near Dana Point, we combine all of the comforts of home along with modern amenities and a passion for service that makes every guest feel welcome. This San Juan Capistrano hotel offers 130 spacious suites with separate areas for sleeping, relaxing and cooking - full kitchens with granite countertops and convenient kitchen appliances. In addition, take advantage of complimentary grocery delivery, a free daily hot breakfast buffet, and free Wi-Fi throughout. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Located off I-5, our hotel in San Juan Capistrano provides easy access to Dana Point, Mission San Juan Capistrano, Camino Real Playhouse and The Coach House. With two meeting rooms and 1,535 square feet of event space, our hotel in San Juan Capistrano offers full meeting and event services with A/V technology. ... more   less 

Additional Information about Residence Inn Dana Point San Juan Capistrano

Address: 33711 Camino Capistrano, San Juan Capistrano, CA 92675-4817 (Formerly Residence Inn San Juan Capistrano)
Region: United States > California > Orange County > San Juan Capistrano
Price Range: RM651 - RM1,283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dana Point San Juan Capistrano 3*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dana Point San Juan Capistrano staff and other travellers.
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Questions? Get answers from Residence Inn Dana Point San Juan Capistrano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced west towards the ocean. With that, you also get the train whistle, but that is preferable to street traffic!”
 of 5 bubbles sobaytravelguy, 5 Feb 2017 | Read review
“high floor!”
 of 5 bubbles IslandGuySanDiego, 17 Jan 2017 | Read review
“Get a room facing west”
 of 5 bubbles Navigator2120, 10 Dec 2016 | Read review
“Ask which rooms block the train whistle noise.”
 of 5 bubbles marcc365, 17 Nov 2016 | Read review
“Rooms on the front face a busy street and a car dealer. On the back side you may have an ocean view.”
 of 5 bubbles donr702, 14 Nov 2016 | Read review
5 of 5