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BESTWESTERN Capistrano Inn

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312 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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San Juan Capistrano, United States
Reviewed 3 days ago NEW

I would recommend staying at the Best Western Hotel for anyone visiting San Juan Capistrano…it is in a good location and the staff are very responsive and helpful. We would probably stay there if we return in the future.

Review collected in partnership with Best Western
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Helpful?
Thank rudym799
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Great hotel, clean, spacious room, beautiful surroundings, great staff, good breakfast. Accessibility to highways and walking distance to down town. I particularly liked the clean and large room we were assigned. We had a great view of the green hills from our room which added to the enjoyment. The city is a historic town with beautiful gardens, pet zoo and...

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Helpful?
Thank TravelWorldSeeWithin
About Hotel's Favourite Review
Sarasota, FL
Reviewed 1 week ago via mobile

We stayed here to attend a wedding at the cathedral and found it to be an excellent location to access the mission and the church plus downtown San Juan Capistrano. We enjoyed the outstanding breakfast selections. The rooms were clean and the beds were comfortable. The price is right!

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Thank MercatorSarasotaFL
Reviewed 2 weeks ago

Enjoyed staying a quiet and clean hotel, with easy access to attraction and nice view of mountains from our room. A large and well decorated breakfast room with decent food. Nicely decorated hotel yard with a swimming pool and flower garden.

Review collected in partnership with Best Western
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Thank 435nasserf
Whittier, United States
Reviewed 4 weeks ago

stayed the night after attending a concert at the Coach House; quiet, clean, comfortable, a break from the world; nice location and nice staff, look forward to our next visit (altho hopefully we won't have to battle for a parking space with so many wedding guests!)

Review collected in partnership with Best Western
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Thank J4613WDlorig
Chicago
Reviewed 22 February 2017

This is a good budget motel. I did not realize it, but I picked this hotel twice in 5 years to stay at when in the area. This place is no frills, but has everything you need! The staff is friendly and helpful. It is in a decent location for visiting San Juan Capistrano. We could walk downtown and to...

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Helpful?
Thank Firefanne
Ossining, New York
Reviewed 20 February 2017

most cordial staff, helpful, caring, good location, setting of property. close to freeway, yet unable to hear it, close to Old mission, and the other side to the plaza. comfortable rooms(size, layout ) , beds& bedding fabric, and Clean, and amenities..i have been here 3x and gets better.. Oh the breakfast hall 6am>10am, so much to chose from!! and shuttle!!

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Thank Marilynn K
United States
Reviewed 22 January 2017

The hotel itself is located near the SJC mission. Rate was fair market value at $100 per night. There was pink mold in the shower (yuck), but in all fairness it is an older hotel, and if you know San Juan at all, well, a little shower mold never killed anyone - at least it wasn't black mold, right? Otherwise,...

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Thank none P
Robert G, General Manager at BESTWESTERN Capistrano Inn, responded to this review

Thank you for reaching out and reviewing you stay at our property. We are disappointed we failed to provide the service and accommodating we strive to. All feedback is shared and used by our team to better serve our next guest. Hotel has one handicapped ADA approved guest room with 18' toilet height. Hotel also has 2 mobility accessible rooms...

ripon, United States
Reviewed 12 January 2017

I've stayed here many times The hotel is located 5 min to the beach in one of the very best areas The staff is the very best courteous and professional and the hotel is always clean and well-maintained I have shopped many many hotels and this is by far the best hotel at the very best value Rob the manager...

Review collected in partnership with Best Western
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Thank Marty S
Manitoba
Reviewed 3 January 2017

Stayed at the BW in San Juan Capistrano on New Year's Eve, I was concerned about the potential for a crazy party night but my fears were groundless. Calm and everything I could have wished for in a peaceful night's sleep. Next morning we had a pleasant New Year's welcome from the breakfast staff. Great staff, great place and very...

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Thank Birta12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Capistrano Inn- The Swallows Resting Place. Discover why the city of San Juan Capistrano is a must see travel destination when you stay at this property located just two blocks from historical Mission San Juan Capistrano®. With easy access to the 5 freeway and our Central location between Los Angeles and San Diego the BEST WESTERN Capistrano Inn makes it easy to enjoy the area's many attractions. We believe location matters a lot. Located just Four miles from beautiful Orange County beaches and near Top attractions such as Knott's Berry Farm®, Soak City® Water Park, Disneyland®, California Adventure® and SeaWorld® this property offers the location at an affordable rate. Mission San Juan Capistrano® various events bring guests to our hotel year-round. However, our hospitality, spacious cool rooms and Best Western amenities are what make guests feel at home. This hotel boasts the friendliest service in town, and we're committed to making you feel welcomed and comfortable. Business guests of the BEST WESTERN Capistrano Inn will also appreciate this hotel's close proximity to area businesses including Costco® Wholesale, Wal-Mart®, Quest Diagnostics®, Mission Viejo Hospital, The Shops at Mission Viejo® and many more. Book your BEST WESTERN Capistrano Inn room today! Enjoy your stay with us. ... more   less 

Additional Information about BESTWESTERN Capistrano Inn

Address: 27174 Ortega Hwy, San Juan Capistrano, CA 92675-2702
Region: United States > California > Orange County > San Juan Capistrano
Price Range: RM521 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BESTWESTERN Capistrano Inn 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BESTWESTERN Capistrano Inn staff and other travellers.
4 questions
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Santa Clarita, CA
over a year ago
Lebanon, Maine

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Questions? Get answers from BESTWESTERN Capistrano Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from highway.”
 of 5 bubbles TravelWorldSeeWithin, 17 Mar 2017 | Read review
“upper(walkup stairs)& grnd levels, parking in front of most rooms, some facing pool&brkfast hall, computers in lobby and brkfst room.”
 of 5 bubbles 519marilynnk, 19 Feb 2017 | Read review
“If disabled ask to see the room first”
 of 5 bubbles n0nep, 21 Jan 2017 | Read review
“Rooms upstairs are quieter and offer a view of the mountainside.”
 of 5 bubbles NowBeets2016, 6 Oct 2016 | Read review
“get a room with the patio. It is a nice place to have coffee in the morning.”
 of 5 bubbles frankrP6334BX, 22 Sep 2016 | Read review
5 of 5