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Embassy Suites by Hilton San Luis Obispo

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Embassy Suites by Hilton San Luis Obispo
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1,081 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Maidstone, United Kingdom
Reviewed yesterday NEW

First stay in an Embassy suite hotel. This hotel is in a great location for everyone on a road trip, close to the US101 and easy to find. Lots of shops and eateries around. The staff here has been very friendly and helpful, Patrick the reception manager was very accommodating in our request to change room as we didn't want...

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Helpful?
Thank flyinga320
California
Reviewed 2 days ago NEWvia mobile

Our visit from the time we got there until We left had great service. The staff was friendly and accommodating. When we had to cut our trip short they even worked with us on the cancellation, waived all cancellation fees even.

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Helpful?
Thank mjmobley03
New Jersey
Reviewed 2 days ago NEW

I have stayed at this hotel before. The rooms are comfortable although the pillows have zero support. The morning breakfast is outstanding the managers reception in the evening is very low quality. Chips, salsa, some vegetables and low quality beverages (rolling rock and bud light beer!) This is a very challenging hotel to get to behind all the stores and...

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Helpful?
Thank redzins
Monroeville, Pennsylvania
Reviewed 1 week ago

Let me first tell you that words will not do this hotel justice, one of the best hotel experiences I have had. The service from every employee we interacted with was excellent. They could train others in making the guest feel welcome and valued. Management here definitely hires the right people. Brook at the front desk treated us warmly and...

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Thank bls112002
San Rafael, California
Reviewed 1 week ago

First, the staff was extremely courteous - check-in and out was easier than anywhere we have stayed before. The breakfast crew absolutely rocked!! Very convenient off 101, and set in a mall type complex...great shopping AND plenty of free parking

Review collected in partnership with Embassy Suites Hotels
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1Thank so1150
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear so1150 - We appreciate your review of your recent stay with us. We are happy to hear you enjoyed our staff service, especially at breakfast. We thank you for staying with us and hope to serve you again. Kindest regards, Tom Pugh

Canyon Lake, California
Reviewed 2 weeks ago

Our experience was great. The room was very clean and beautiful. The hot breakfast was so good. The indoor swimming pool was a little run down. The indoor gym was nice. Staff was great and the food was good

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank israel M
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Israel M - Thank you for your review of your stay with us. We are very pleased to hear you enjoyed your stay with us. We appreciate your choosing our hotel and we look forward to serving you again. Kindest regards, Tom Pugh

Merthyr Tydfil, United Kingdom
Reviewed 2 weeks ago

Must be hard for a hotel to stay up to date and shiny and new when you continually have guests, so, we sympathised with all the renovations that were going on. Very clever to have lots of Christmas decorations everywhere to distract guests. The swimming pool area appeared to be a little unloved and the hot tub wasn't working properly,...

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Helpful?
Thank Suzie A
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Suzie A - Thank you for your comments from your stay with us. We are happy to hear you enjoyed our guestrooms and staff. We will follow up with the issues you noted on the pool area and breakfast. We appreciate your staying with us and we hope to serve you again soon. Kindest regards, Tom Pugh

Reviewed 2 weeks ago

False fire alarm was set off at 1am by one of the hotel guests. Had to get our scared kids up and out of the hotel at that time. Staff did not seem to care the next day as breakfast was not extended more than 30 minutes, and nothing was offered for the inconvenience (i.e. late check out).

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank gabrielacP2609HL
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear gabrielacP2609HL - Thank you for your review of your stay with us. We certainly understand your frustration with the alarm and apologize for the impact it caused. We will follow up with our team on your comments. We appreciate your business and hope to serve you again. Kindest regards, Tom Pugh

Melbourne, Australia
Reviewed 2 weeks ago

This is a standard Embassy Suites with the complimentary breakfast and evening drinks. Our visit, however, was during a major renovation of their atrium. This meant that both offerings were held in lesser surroundings and were somewhat reduced in choice as a result. The rooms were excellent and there were no noise problems - although work commencing in the morning...

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Helpful?
Thank Mike255100
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Mike255100 - We appreciate your review of your stay with us. We are happy to hear you enjoyed our new guestrooms and we apologize for the inconvenience of the work in our atrium area. Unfortunately, due to local restraints, we are not able to add any additional signage. Thank you for your business and we hope to serve you...

Walnut Creek, California
Reviewed 2 weeks ago

I stayed one night on our way home from Southern California and picked the Embassy because other Embassy Suites have a great breakfast. I don't think the hotel/breakfast staff was prepared for the amount of guests they would have (we were there the night of 1/1/17). There were very few places to sit in their huge atrium, they ran out...

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Helpful?
Thank Sue C
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Sue C - Thank you for posting a review regarding your stay at our hotel. I apologize for the issues you experienced during your stay. We will share your comments with our team to ensure we improve in these areas. We thank for your business and we hope you will give us another try in the future. Kindest regards,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 

Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Region: United States > California > San Luis Obispo County > San Luis Obispo
Price Range: RM507 - RM1,175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Luis Obispo staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton San Luis Obispo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the 101”
 of 5 bubbles redzins, 21 Jan 2017 | Read review
“Ask for a room off the first floor - away from the freeway”
 of 5 bubbles suecT9161AK, 5 Jan 2017 | Read review
“Higher floors will be quieter.”
 of 5 bubbles GaryKarr, 3 Jan 2017 | Read review
“Try to not pick the eastern side...close to the freeway. Western side first choice, followed by southern, then northern.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Reserve a room on an upper floor off the atrium to ensure a quiet night's rest.”
 of 5 bubbles LovetoWalk51, 9 Nov 2016 | Read review
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