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Embassy Suites by Hilton San Luis Obispo

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Embassy Suites by Hilton San Luis Obispo
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1,140 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
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Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Lovely hotel great rooms fantastic staff brilliant free breakfast and drinks reception. Issue is its in a shopping mall with dual carriageway and highway to get to town. We ended up using taxis in evening. But it was great value and great place to stay.

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Helpful?
Thank UKtraveller50
Monroeville, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017

Let me first tell you that words will not do this hotel justice, one of the best hotel experiences I have had. The service from every employee we interacted with was excellent. They could train others in making the guest feel welcome and valued. Management here definitely hires the right people. Brook at the front desk treated us warmly and...

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Helpful?
1Thank bls112002
About Hotel's Favourite Review
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear bls112002 - Thank you for your review of your stay with us. We are so happy to hear you had a great stay with us and we will share your comments with our team. We appreciate your business and we look forward to serving you again soon. Kindest regards, Tom Pugh

Ontario, California
Reviewed 3 days ago NEW

They are currently going through a lobby renovation, however the rooms are already done. Nice fresh rooms and a great breakfast as always. The staff were very accommodating during our stay. I traveled there and stayed overnight with my family. we used the pool area as well. The indoor pools is great and has a non-slip surface. I look forward...

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Helpful?
Thank jimvia76
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear jimvia76 - Thank you for your review. We are so pleased you enjoyed the hotel and our staff. We appreciate your staying with us and look forward to serving you again. Kindest regards, Tom Pugh

Huntington Beach, United States
Reviewed 1 week ago NEW

This was a great hotel that was very accommodating for our high school baseball trip. The staff was friendly and both the breakfast and the evening happy hour were great. I would recommend staying here again with a large group.

Review collected in partnership with Embassy Suites Hotels
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1Thank 368lesab
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear 368lesab - Thank you for your review. We are happy to hear you enjoyed your stay with us for your baseball trip. We appreciate your business and look forward to serving you again. Kindest regards, Tom Pugh

Michigan, United States
Reviewed 1 week ago via mobile

This is a very dated property in the middle of a failing retail development with several vacancies. It is currently undergoing a "remodel" which isn't much more than slapping some paint on the walls and new carpet. The infrastructure is still dated and the rooms are dark and dingy due to popcorn ceilings, sloppy paint work and what appeared to...

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Helpful?
1Thank Matt M
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Matt M - Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with...

El Dorado Hills, United States
Reviewed 1 week ago

We had a leaking shower. The toilet got clogged. Housekeeping didn't show up to clean 2 days. After 5 calls and 8:30 pm a manager and rude housekeeper came to clean one of the days. We won't be returning.

Review collected in partnership with Embassy Suites Hotels
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1Thank Josh K
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Josh K - I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. Again, on behalf of...

Linkoping, Sweden
Reviewed 2 weeks ago via mobile

Quite big and anonymous hotel, totally without charm. The hotel is located in the middle of a big parking lot which makes it hard to love. They are at the same time renovating the building, which of course makes it worse. The hotel pool is in line with the rest of the facility, i.e. it is not charming. There is...

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1Thank Joakim B
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Joakim B - Thank you for your review. We are happy to hear you like our renovated guestrooms. We apologize for the inconvenience caused by the renovation of our public areas, but we look forward to completion. We appreciate your staying with us and hope to serve you again soon. Kindest regards, Tom Pugh

Airmyn, Goole, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel was adequate and we ended up just using it as a stop over on our way to LA. The hotel was situated on a shopping park and had a few restaurants within walking distance, but the town itself was to far away. The rooms were comfortable and clean and had a separate sitting area. The hotel offered complimentary...

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Helpful?
1Thank Rachel A
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Rachel A - Thank you for your review. We are happy to hear you enjoyed our two room suites , our complimentary cooked to order breakfast and our complimentary evening reception. We appreciate your staying with us and hope to serve you again. Kindest regards, Tom Pugh

Lausanne
Reviewed 2 weeks ago

Booked without reading reviews, assumed it would be a typical Embassy Suites. It's awful. Out dated, dirty, uncaring staff. Breakfast, Embassy Suites claim to fame, was practically in-edible. Would never stay here again.

Review collected in partnership with Embassy Suites Hotels
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1Thank chezdonnell
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear chezdonnell - Thank you for the feedback on your stay with us. I would like to apologize for our staff failing to meet all of your expectations. We use such valuable feedback from customers such as you to help us improve the hotel. I hope you will give us another try in the future; we would love the opportunity...

Denver, Colorado
Reviewed 2 weeks ago

This is a fairly consistent Embassy Suites with a similar room design and product offering. The location is essentially part of a shopping mall that has a number of closed stores. In addition, the hotel was undergoing renovations during my stay which closed the main entrance and lobby. I am guessing that once this is complete, the place will have...

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Helpful?
1Thank IssyWA73
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear IssyWA73 - We appreciate your review of your recent stay. As you noted, we are in the middle of our public area renovation and apologize for any inconvenience it may have caused you. Thank you for your business and we hope to serve you again soon. Kindest regards, Tom Pugh

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 

Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Region: United States > California > San Luis Obispo County > San Luis Obispo
Price Range: RM609 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Luis Obispo staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton San Luis Obispo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HHonors members get free wifi.”
jimvia76, 27 Apr 2017 | Read review
“away from the 101”
redzins, 21 Jan 2017 | Read review
“Ask for a room off the first floor - away from the freeway”
suecT9161AK, 5 Jan 2017 | Read review
“Higher floors will be quieter.”
GaryKarr, 3 Jan 2017 | Read review
“Try to not pick the eastern side...close to the freeway. Western side first choice, followed by southern, then northern.”
Z4952RWbruces, 25 Nov 2016 | Read review
5 of 5