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Good place, breakfast was really nice, need a bigger area since it fills up real fast. Good Location to the bay. Overally not too bad but I would pay a little extra for a jacuzzi. Wife left her Fitbit in the room, called and said...More
1 Thank John Y
Response from ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 11 May 2017
Good morning and thank you for your review. We will be renovating soon, and addressing our breakfast area and lobby is one of our priorities. I will work with our Operations Manager on your Fitbit. He is aware of the situation and we will do...More
Rule #1, you don't allow guests to sit by the courtyard fire until midnight! Insane, so rude and noisy. Why has not anyone come outside to tell the guests to take it inside.
Rule #2, for Pete's sake, mop the floor. It is so sticky...More
Response from ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San MateoResponded 30 April 2017
Hello, thank you for taking the time to give us your feedback. We take great pride in providing outstanding service to our guests, we apologize we have fallen short in multiple areas. We do have a designated time when there isn't supposed to be any...More
The property is excellent with all amenities of what a residence should have. The rooms were designed in a such a way that every room has its own side of greenery surrounding it. There are lot of rooms available on the ground floor as well...More
Thank Anil D
Response from ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 2 May 2017
Thank you for the great review. We will keep your comments in mind when we renovate, and we'll make sure to maintain a friendly, relaxing environment
I only spent a few nights at this Residence Inn but if I needed a long stay hotel option this would be a good choice. The rooms are in separate buildings with walkways between, tables outside in a few places and even a basketball/volleyball court....More
1 Thank Lelw36
Response from ResidenceInnSanMateo, General Manager at Residence Inn San Francisco Airport/San MateoResponded 24 March 2017
Thank you for taking the time to complete a review regarding your experience at our Residence Inn by Marriott San Mateo.
We are happy that our amenities were up to your expectations and we hope to see you in a near future.
My family and I stayed here for four night in January 2017. The inn was better than I expected. We stayed in the penthouse suite, which is two floors. Great for a family with kids that need their own space It was very quiet, clean...More
Response from ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San MateoResponded 19 January 2017
Thank you! We're glad you enjoyed your stay and our hotel. We hope to see you again soon. We will be renovating soon and we're looking forward to our updated look and feel.
US$177 - US$512 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Non-Smoking Rooms ,
Number of rooms
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Residence Inn San Francisco Airport/San Mateo Hotel San Mateo ,
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to... More
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to Residence Inn.
Response from Arturo S | Property representative |
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see... More
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see you then : )
Residence Inn San Mateo
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"DO NOT STAY IN A ROOM NEAR THE POOL, and don't count on being able to access the pool on weekends :("