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Four Points by Sheraton San Rafael

Traveller (109)
Room & Suite (46)
Pool & Beach (11)
Hotel website
1010 Northgate Dr, San Rafael, CA 94903-2502 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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All reviewsbreakfast buffetnorthgate mallfree bottled waterwine countrymarin countyflat screen tvnorth of san francisconice poolconvenient locationbusiness centerair conditionerfitness centerwater pressurethe staff was friendly and helpfulthe golden gate bridgeoff the highwaypool and hot tub
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1 - 5 of 605 reviews
Reviewed 4 days ago via mobile

Stayed here for a local wedding. Thought the hotel lobby and pool area were very nice, would give those areas a 5. I don’t love the location of this hotel because it’s not in a lovey walkable area. Contrast where this is to a place...More

Thank j d
Response from Nomad816763, General Manager at Four Points by Sheraton San RafaelResponded 4 days ago

We appreciate the feedback, J.D. We're happy you had a pleasant stay with us and enjoyed our lobby and pool area. However, we're disappointed that your stay with us was less than ideal. We regret that your original room was less than desirable and that...More

Hotel's Favourite
Reviewed 1 week ago

I picked this hotel because my husband had points to stay there. But also because when I looked on the map, it is a little town that is quite easy to get to from San Francisco airport. You simply head straight across the Golden Gate...More

1  Thank Floridabeacbum
Response from Anthony C, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our convenient location and welcoming service as well as our pool area. That's what...More

Reviewed 2 weeks ago

We enjoyed our stay. We were welcomed warmly by what seemed like the manager of the hotel. The first room we got was a bit small and had a view of the back parking lot trash. We weren't going to ask for another room though,...More

Thank CheriFresno_CA
Response from Anthony C, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

Thank you for the 4/5 review, Cheri! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our service so much. We aim to please! We care deeply about the happiness and satisfaction of our guests so we'll address your concerns...More

Reviewed 2 weeks ago

We loved our three-night stay here! This hotel is conveniently located just north of San Francisco and close to wine country. The staff was friendly and helpful; our room was spacious and clean. We will definitely stay here again!More

Thank kgerken1
Response from Anthony C, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

Thanks for the fantastic review, Ken! We're delighted you had such an amazing experience with us! It's excellent our clean rooms and friendly service could exceed your expectations. That's what we like to see! We look forward to seeing you again soon! Have a wonderful...More

Reviewed 3 weeks ago via mobile

My volleyball team and I stayed at the Four Points in San Rafael this past weekend. Everything was perfect. We were checked in and in our rooms in under 5 minutes. The front desk was friendly and very accommodating. Overall, a very good stay!More

Thank Faith B
Response from Anthony C, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

Thank you for the outstanding review, Faith! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in...More

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Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Golf Course
Price range
US$140 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Price range
US$140 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Traveller (109)
Room & Suite (46)
Pool & Beach (11)
Dining (9)
Business Centre & Event Rooms (3)
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Questions & Answers
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6 August 2018|
AnswerShow all 2 answers
Response from Brian H | Reviewed this property |
I’m there several times a month and WiFi always has worked for me.
22 March 2017|
AnswerShow all 2 answers
Response from Pisces2 |
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
Carol B
23 January 2015|
AnswerShow all 5 answers
Response from Ed Y | Reviewed this property |
Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
Room Tips
"The back-side rooms view the pool and courtyard - which is nice."
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"get a mountain and pool view room or a mountain view room or just a pool view room both are gorgeous !"
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"Don't go here"
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"I love to have a room off the back or on the pool. Both had patios to sit out on."
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