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28/01/2018 29/01/2018
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    Four Points by Sheraton San Rafael

    1010 Northgate Dr, San Rafael, CA 94903-2502
    (415) 479-8800
    Hotel website
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    28/01/2018 29/01/2018
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    Traveller (100)
    Room & Suite (31)
    Pool & Beach (9)
    • Excellent21%
    • Very good39%
    • Average22%
    • Poor12%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton San Rafael
    Special Offer: Breakfast for 2 Included
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (596)
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    1 - 5 of 563 reviews

    Reviewed 2 days ago via mobile

    Ok hotel with ok location. Rooms are nice . Stayed there and needed a rather late check out and was told to pay for a full night. Don’t expect too much flexibility here. They prob don’t need it. Would go back because the hardware is...More

    Thank asiatraveler1964
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded yesterday

    Thank you for taking the time to write a review about your most recent stay with us. I certainly apologize that you felt that we were not flexible relative to your request regarding a late check-out. We do try our best to accommodate requests such...More

    Hotel's Favourite
    Reviewed 7 September 2017 via mobile

    My wife and I flew out to CA from NJ for a wedding in beautiful Fairfax, CA. Need a place to stay, we chose the Four Points Sheraton hotel. Unfortunately, the time we visited, record high temperatures of 103-107 F blanketed the area. We were...More

    Thank feyms
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 8 September 2017

    Thank you for taking the time to write a review regarding your recent stay with us. As you indicated, this past weekend was unpresidented for us relative to the high temperatures we experienced. The the staff worked as hard as they could to repair and...More

    Reviewed 1 week ago

    This hotel and staff gave me the worst travel experience I had in a year. Just for some reference I have had 44 flights and 68 hotel room book in the last 365 day alone. I DO understand bad thing can happen when you travel...More

    1  Thank russrichardsun
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 4 days ago

    I certainly apologize that our life safety system woke you and that due to the issue at hand, we were unable to reset the system properly until it was clearled by the Fire Chief and the technician was able to assess and find the cause....More

    Reviewed 1 week ago

    I have stayed here a number of times, and I'm sorry to say I have seen a decline. I am a Platinum member, and the room, on the "SPG floor" was next to a full, smelly trash bin - the whole hallway smelled bad. Think...More

    1  Thank trvlin_man
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 4 days ago

    First and foremost let me apologize for having this guest room available in our system for a guest to check into. From your comments, it does not appear that it was cleaned properly from the previous guest and should not have been listed at vacant...More

    Reviewed 4 weeks ago

    The San Rafael area offers very limited options for the business traveler who takes a large hotel loyalty program into account before making reservations! Four Points by Sheraton San Rafael offers decent accommodations for business travelers in the San Rafael area. While many Four Points...More

    Thank mrsiss
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 4 days ago

    Forgive my tardiness in responding...Thank you for taking the time to write a review from your stay with us in mid-December. I appreciate your candor and vote of confidence in our being a good alternative for business travelers coming to the area. A fair amount...More

    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$126 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 234
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Hotels.com, Expedia, Priceline, Hotwire, Orbitz, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your Four Points by Sheraton San Rafael reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Marin County >
    • San Rafael
    • Also Known As
    • 4 Points By Sheraton San Rafael ,
    • Four Points By Sheraton San Rafael Hotel San Rafael ,
    • Sheraton San Rafael ,
    • Four Points San Rafael ,
    • San Rafael Sheraton ,
    • San Rafael Four Points ,
    • Four Points By Sheraton San Rafael CA - Marin County
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    Traveller (100)
    Room & Suite (31)
    Pool & Beach (9)
    Dining (8)
    Hotel & Grounds (71)
    Bathroom (15)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    22 March 2017|
    AnswerShow all 2 answers
    Response from Pisces2 |
    Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
    Carol B
    23 January 2015|
    AnswerShow all 5 answers
    Response from Ed Y | Reviewed this property |
    Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
    Room Tips
    "Don't go here"
    Read review
    "I love to have a room off the back or on the pool. Both had patios to sit out on."
    Read review
    "Ask for a view of the beautiful hills in San Rafael."
    Read review
    "higher floors away from the freeway are best"
    Read review
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