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Extended Stay America - San Ramon - Bishop Ranch - West

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Traveller (35)
Room & Suite (38)
Ratings and reviews
  • Excellent17%
  • Very good13%
  • Average15%
  • Poor18%
  • Terrible37%
22 Dec 2017
“Extended Stay America San Ramon”
15 Dec 2017
“Same price as full service hotel”
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What's included
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE...
Offers from Extended Stay America - San Ramon - Bishop Ranch - West
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Location and contact
18000 San Ramon Valley Blvd, San Ramon, CA 94583-4401
Hotel website
22.7 km to Metropolitan Oakland Intl Airport
109 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (148)
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1 - 5 of 147 reviews
Reviewed 2 days ago

I had a good stay. The people were friendly and helpful .In case of they had difficulty in helping me,they explained with the reason as why they could not help. Overall I enjoyed the stay there. They suggested me places to visit.More

Thank renenetver3
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - WestResponded 2 days ago

Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We will share your compliments with...More

Reviewed 1 week ago

Very poor customer service, terrible outdated rooms, sketchy overall vibe. I sweriously thoughty of cancelling my reservation and staying elsewhere, but as I was travelling on the company dime, it would have been a nightmare of paperwork.More

Thank tools35
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - WestResponded 1 week ago

Thank you for your recent stay with us and for taking the time to share your comments. We apologize we did not provide you with an exceptional stay. Your feedback is key to helping us improve our guest services so we appreciate your comments. We...More

Reviewed 5 weeks ago via mobile

Dirty. Staff was inefficient and wouldn’t answer the phone so I could get the linens to make the pullout sofa bed. The room I reserved was not “made up” so we got stuck in a room that didn’t work for our family. No toilet paper....More

Thank annarba
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - WestResponded 5 weeks ago

Annarba, thank you for selecting our hotel while in the area. We understand your disappointment and frustration when you realized the sofa bed in your suite was not made up with linens and you had to make the bed after a long travel day. Please accept...More

Reviewed 28 May 2018 via mobile

I had a good stay at extended stay. The staff especially the front desk were friendly and helpful They were courteous and considerate. In case of they had difficulty in helping me,they explained with the reason as why they could not help. Overall I enjoyed...More

Thank Anoop N
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - WestResponded 28 May 2018

Anoop, thank you for taking time to review your stay at Extended Stay America. We’re glad to know you had an enjoyable experience and that the service provided by our staff exceeded your expectations. It was a pleasure to have you as our guest, and...More

Reviewed 18 May 2018

The room smelled musty. We checked in late and exhausted and didn't have energy to complain. The windows and traps were filthy. The phone had food crust all over it and two black pubic hairs on the cord and table. You can tell housekeepers don't...More

Thank Linda J
Response from 00esa, Manager at Extended Stay America - San Ramon - Bishop Ranch - WestResponded 18 May 2018

Linda, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the ...More hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&E Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Microwave
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (35)
Room & Suite (38)
Questions & Answers
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Room Tips
"Location is good. That's about it."
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"Rooms on the east side of building are freeway noisy"
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"Rooms in the front of the building may be a little quieter (the ones with odd numbers) as they are a little..."
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"None at this time."
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