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Courtyard San Ramon

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156 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Santa Barbara, California
Reviewed 3 June 2014

As I have noted in my previous reviews, I'm a stickler for cleanliness and am quite sensitive to smells. I had the occasion to stay at the Courtyard by Marriott this past weekend. Over the past years, I have stayed at the other Marriott in San Ramon many times, which I found to be so-so, clean but rather chilly and...

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Helpful?
4Thank Loveworldtravel
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We appreciate your kind words. I will be sure to share your comments with our entire team. Please come back and see us again soon, Linda Robles General Manager Courtyard by Marriott - San Ramon

Charlotte, North Carolina
Reviewed 26 May 2014

We've stayed here twice now on business trips and I like it. PROs - The location is nice (very convenient) - The food is good at the cafe - The staff is very friendly. Almost too friendly!? - Decent fitness center CONs - My AC wasn't working, and it too me two days and two complaints to get them to...

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Helpful?
1Thank Berentski
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I do apologize for your A/C issue. I am happy that our associates displayed the service skills you have come to expect from our Marriott hotels. I do appreciate your notes about our location as well. We are near to so many...

AUSTIN
Reviewed 18 May 2014

Had business in San Ramon and most hotels were sold out but I was lucky to get a room at Courtyard by Marriott San Ramon. Hotel staff is very friendly and helpful. Rooms are clean, modern and comfortable. Little if any exterior noise could be heard. Restaurant on site with tasty food and great service. Of course I'd stay here...

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Helpful?
1Thank AdvTravelR
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you very much for taking time out to complete a review on the Courtyard by Marriott - San Ramon. We appreciate your comments. I will be sure to share them with our entire team. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon

Santa Rosa, California
Reviewed 14 April 2014 via mobile

Spent 2 nights and slept well in a very comfy bed, felt safe, nice view of trees from 4th floor, friendly professional staff. Only complaint is that there is no fridge or micro, or complimentary breakfast, but I didn't mind working around that. There's a Starbucks in the hotel and plenty of close food options. Best rate is thru the...

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Helpful?
Thank RFrancis
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you for taking time out to review our hotel. We appreciate your taking the time to speak about the Courtyard by Marriott - San Ramon. I wanted to mention to you that we are submitting information to our owners currently regarding adding refrigerators and microwaves to all of our rooms. Currently our King Suite and Executive King rooms...

Salem, Oregon
Reviewed 27 March 2014

Restaurant and bar staff (Deney, Simone, Ellen, and Tan) are awesome and provide excellent service. Highly recommened after a long day in the office. Hotel is otherwise a clean and comfortable as any Marriott.

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Helpful?
Thank Emmett W
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you for taking time out to write a review. I believe your comments may be referencing our Marriott on Bishop Drive, however. I will be sure to pass them along to the Marriott - San Ramon. We do appreciate any and all comments, because they truly do make a difference to us and allow us an opportunity to...

Reviewed 27 March 2014

I was traveling for work and became very ill. I called the front desk to see if they could send a Sprite and maybe some soup to my room so I didn't have to come down. Lucy knocked on my door a few moments later with a soda, a plain bagel and some chicken noodle soup! I was so grateful...

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Helpful?
Thank Kristen H
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for the wonderful commendations regarding our assoicate. I will be sure to pass on the review to her. I hope you are feeling better! We hope to see you in the future, and again, thank you for taking time out to share your comments. Sincerely, Linda Robles General Manager Courtyard by Marriott - San Ramon

El Dorado Hills, California
Reviewed 27 January 2014

We stayed for one night over the weekend. The hotel has a nicely remodeled lobby that looks and feels inviting and comfy. We had a room w/two queen beds that were comfortable. The room size is average with a separate desk w/office chair and also an upholstered chair to get comfy in. The vanity area is separate from the shower/toilet...

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Helpful?
1Thank plateshopper
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for writing such a detailed review on the Courtyard by Marriott - San Ramon. I apologize for you having trouble with the A/C unit in the room. Every quarter, our Engineering Team is in every room to make adjustments, and I will be sure to make sure temperature control is on their list. I appreciate...

Reviewed 21 January 2014 via mobile

This is a standard issue courtyard. Clean rooms. Good lobby. Convenient location to the offices in the bishop ranch complex. The stand out here was the staff. Of particular note. Jonathan who went out of his way to welcome me, remember my name, and ensure I was having a pleasant stay. I would go back just for the service.

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Helpful?
Thank LivingAbroadFirenze
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I will be sure to share your comments regarding Jonathan with him. He has been an excellent addition to our team, and I am glad you thought so as well. We all appreciate your kind words. We hope to see you at...

Mission Viejo, California
Reviewed 22 October 2013

Would recommend this property to someone visiting San Franny, but doesn't want to stay so close to downtown. San Ramon is a nice safe suburb to stay in with good restaurants close by such as Chevy's Mexican restaurant in the same parking lot. Pool was closed when i was there, but ice good staff and breakfast. Rooms were clean and...

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Helpful?
1Thank Solstice63
Linda R, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I am so sorry for the delayed response to your review. They truly are important to our team. Reviews help us to improve our services and understand our guests needs. We hope to see you back in the San Ramon area again...

Phoenix, Arizona
Reviewed 14 October 2013

Normally for business I would never stay at a Courtyard type hotel, I prefer a full servcie hotel. These guys have changed my mind! The lobby was fantastic, had outlets everywhere so no matter where you sat you could charge your iPad or phone. I usually only stay at a hotel that has a full restaraunt, but the food served...

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Helpful?
Thank AZTVLR71
sanramon1, General Manager at Courtyard San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I am so pleased that you enjoyed the "Refreshing Changes" of the Courtyard by Marriott - San Ramon. Marriott has made many changes to the Courtyard brand of hotels, changes that many of our business travelers are pleased with! Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Ramon

Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583-4405
Region: United States > California > San Ramon
Price Range: RM448 - RM1,418 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Ramon 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
San Ramon Courtyard
San Ramon Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Ramon staff and other travellers.
2 questions
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Bellevue, Washington

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Questions? Get answers from Courtyard San Ramon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend a room on the side of the hotel away from the freeway - quieter”
 of 5 bubbles tracysg2016, 27 Nov 2016 | Read review
“Some rooms face the freeway so beware if you are a light sleeper.”
 of 5 bubbles 38charlenea, 3 Nov 2016 | Read review
“Tricky. even numbers overlook pool beside freeway & traffic noise. Odd numbers overlook car park & main road with (less) traffic noise.”
 of 5 bubbles FlyBacon, 7 Oct 2016 | Read review
“Nice Location & Very Clean Facilities”
 of 5 bubbles j9600413, 4 May 2016 | Read review
“Stay away from the room facing the Highway”
 of 5 bubbles 591ashisht, 11 Mar 2016 | Read review
5 of 5
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