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Rodeway Inn San Ysidro

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Traveller (4)
Room & Suite (43)
Dining (1)
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Overview
  • Excellent7%
  • Very good16%
  • Average21%
  • Poor23%
  • Terrible33%
16 Aug 2017
“Good”
16 Jun 2017
“Mom and I trip ”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Multilingual Staff
1 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (42)
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11 - 15 of 28 reviews
Reviewed 28 June 2015

My family stayed here for a week during a trip to San Diego. We stayed here to save money so we could have a nice vacation. The staff was nice and helpful, although there were a lot of issues. Leaky air conditioner, both in the...More

2  Thank Ross B
Response from Bipin A, Manager at Rodeway Inn San YsidroResponded 2 July 2015

Thank you for the feedback, we are handling this and appreciate your comments.

Reviewed 22 June 2015 via mobile

We stayed at the Rodeway Inn after a lovely day trip to Baja California. The room had no towels and when I reported it the desk clerk he said we stole the towels and will be charged for them. I have lodged a complaint with...More

5  Thank James K
Response from Bipin A, Manager at Rodeway Inn San YsidroResponded 2 July 2015

We completely understand and are changing staff and a complete training in customer service for our employees. We really appreciate the feedback and we are making the changes necessary to create a warm inviting friendly hotel. Thank you.

Reviewed 30 March 2015

We arrived after midnight (our flight was severely delayed and we had called the motel to say we would be extremely late but still coming). When we arrived, we were given a room key that did not work because the room was already occupied. When...More

3  Thank BestWA
Response from Bipin A, Manager at Rodeway Inn San YsidroResponded 2 July 2015

First and foremost I would like to publicly apologize for this very unfortunate situation. We have since changed our staff and are working on a better system and better customer service. There never should have been a cancellation, I cannot apologize enough and a full...More

Reviewed 19 July 2014 via mobile

The check in was easy and the front desk clerk was friendly enough. The room and bathroom was clean and the room had a 24" on the wall. The breakfast is where this hotel falls on face, Cheerios and Wheaties the only cereal and muffins...More

Thank moparmagic
Response from Bipin A, Manager at Rodeway Inn San YsidroResponded 2 July 2015

Thank you for the feedback, it seems as though it should not be difficult to restock breakfast items, I appreciate the feedback and will forward on the info. to help create a smoother situation next time. Thank You!

Reviewed 19 July 2014 via mobile

Booked a room there last minute on a spur of the moment trip to San Diego from Phoenix. Most of the hotels where pricey for this week convention in town. At $80 and a Rodeway Inn I'm not expecting to receive Westin or W amenities....More

2  Thank azbound50
Response from Bipin A, Manager at Rodeway Inn San YsidroResponded 2 July 2015

Thank you fro the feedback, we do have a good location for border visits and for great outlet shopping. Thanks again for your patronage and good luck in your travels.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Details
Price range
US$69 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$69 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (4)
Room & Suite (43)
Dining (1)
Questions & Answers
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kenloweak
14 March 2017|
Answer
Response from Bipin A | Property representative |
I am so sorry, we do not accept pets.
0
Votes
karenkd481
22 December 2016|
Answer
Response from Bipin A | Property representative |
Hi, we apologize we did not get back to you sooner, we check this every week and this question did not show up until now?We generally do not rent out our hotel parking lot, however if you still need arrangements please call... More
0
Votes
Room Tips
"Throw a dart at their room map"
Read review
"The back of the hotel is the best for good nights sleep."
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"Get a room facing San Ysidro Blvd, if you get one in the back, you get to listen to the train constantly."
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"If you need to go across the border maybe stay in Chula Vista and pay for the 7 dollar parking behind Jack in..."
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