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La Quinta Inn & Suites Orange County - Santa Ana

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La Quinta Inn & Suites Orange County - Santa Ana
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479 Reviews from our TripAdvisor Community

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Showing 468: English reviews
california
Reviewed 4 days ago NEW

Good mid-price hotel. Great location. LaQuinta's friendly " no additional charge" pet policy is what brings us to this great hotel chain. Complementary breakfast with above average choices. Very friendly staff.

Review collected in partnership with La Quinta
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Helpful?
Thank sam088
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for taking the time to write your review. We appreciate your compliments regarding our great breakfast and location. We take pride in offering our guests and their pets top notch service! Sincerely, LQ Customer Care

Reviewed 2 weeks ago

Hotel was clean and warm. Breakfast was very good with hot foods like eggs and sausage. Unfortunately the spa was not in service during our stay. The TV would only produce 25% of maximum sound so I had to use close captioning in order to get all of the dialogue. There is nothing wrong with my hearing. Staff was friendly...

Review collected in partnership with La Quinta
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Helpful?
Thank denniswN2424AZ
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your review. I apologize for TV volume issue you experienced during your stay. I will make it a point to go into the room and get this fixed as soon as possible. We look forward to welcoming you back soon!

San Diego
Reviewed 3 weeks ago

The room was big and roomy good value. We did not partake in the breakfast so I could not say how good or bad it was. Staff was friendly and helpful. Good location to get around Orange County. Only drawback was the Disney park visit as it was not a happy place.

Review collected in partnership with La Quinta
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Helpful?
Thank Patricia B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care

San Jose, United States
Reviewed 3 weeks ago

The toilet plumbing was weak and the toilet was clogged on Xmas morning. The water was spilled on the floor and I had to suck the water on the floor with a tower. I could not afford to wait for the hotel assistance because we needed to rush out for an appointment. The hotel is old and definitely needs upgrades

Review collected in partnership with La Quinta
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Helpful?
Thank Thanh P
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns regarding the plumbing issues have been passed on to our Maintenance and Management Teams. We do hope you give us another chance...

Bellingham, Washington
Reviewed 3 weeks ago

Average in this case means "good", since there is no "good" rating. We stayed here in adjoining rooms with our adult daughter over Christmas and had good service from the staff while we watched the Christmas parade and so forth. The hotel seemed quite full but we didn't notice too much noise. We would recommend the hotel.

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Helpful?
Thank Kenpasha
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At LaQuinta Inn & Suites, we constantly strive to provide. Thank you for your wonderful feedback regarding your stay at LaQuinta Inn & Suites. We strive daily to ensure that all...

Reviewed 6 December 2016

Great place to stay overnight on trip to Orange County. Clean room, bead, and bathroom. Easy check in with helpful clerk who new the Santa Ana Coasta Mesa and Newport area. Good breakfast and breakfast area. Great location near South Coast Plaza. Will go back again.

Review collected in partnership with La Quinta
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Thank ronaldsX6795MN
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Dear Guest, Thank you for the wonderful review of your recent stay! We are extremely happy to hear that you had a smooth and quick check-in. Our location is something that we take great pride in, and it delights us that you appreciated the cleanliness of your room during your stay. Our housekeeping staff does a great job of keeping...

Tucson, Arizona
Reviewed 6 December 2016

Overall, a very nice hotel for the money. Very well kept and clean. My room faced the pool (quite nice) but behind my room was another that faced the parking lot. I'm pretty sure the wall between us was built prior to the invention insulation or sound-proofing. I could hear kids playing, screaming, crying, and later on, adults talking until...

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Helpful?
Thank Dave O
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Dear Dave, Feedback of your recent stay at our Orange County-Santa Ana property is very important to us. Rarely do we see a review where every amenity is mentioned and we are truly delighted to hear that we exceeded your expectations and you found our hotel to be a great value. It was disappointing, however, to hear that noise from...

San Diego, California
Reviewed 3 December 2016

The staff in this hotel was exceptional. Every request we had was immediately addressed with a can do attitude. The manager looked to help us plan our staff in the most economical way. One of the primary reasons to stay at this hotel is the quality of the staff and their friendliness and willingness to help. The manager, Nicole James...

Review collected in partnership with La Quinta
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Thank S0uthernCATraveler
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Dear Traveler, Thanks for taking time to write such a great review of your recent stay. We are extremely delighted to hear that the quality of our staff members were so accommodating. They really do take great pride in guest satisfaction, and it sounds like we exceeded your expectations! The General Manager will be thrilled to hear that you mentioned...

San Rafael, CA, United States
Reviewed 13 November 2016

This was an excellent value in a great location with attentive staff who were way beyond the level of the accommodation provided. The room was dingy and depressing, and in need of redecoration. It was clean, though with a slightly unpleasant odor. The refrigerator froze apples. The TV station selection was very limited, even not offering the full spectrum of...

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Thank Laurence L
Surprise, Arizona
Reviewed 10 November 2016

We have stayed twice now and both times we had a perfect stay and trip. Car was fine after our stay the shuttle was not available but they paid for a private cab...right on the spot at the hotel in cash. Nice rooms, not fancy, but everything works well and it is clean. good hot tub and pool (heated) workout...

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Helpful?
Thank jamesedwardf

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Orange County - Santa Ana

Address: 2721 Hotel Ter, Santa Ana, CA 92705-5603
Region: United States > California > Orange County > Santa Ana
Price Range: RM406 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County - Santa Ana 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Orange County - Santa Ana staff and other travellers.
6 questions
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Parsippany
4 months ago
10 months ago
Laguna Woods, California
over a year ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Orange County - Santa Ana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always go for the 2nd or 3rd floor”
 of 5 bubbles Kenpasha, 31 Dec 2016 | Read review
“stay at a motel 6 and save $50”
  • paint peeling off bathroom bathtub
 of 5 bubbles 273lances, 10 Oct 2016 | Read review
“Just don't stay here if you are not a gang member or other person conducting illegal activity.”
  • Large stain adjacent to disgusting sofa sleeper
  • Bathroom fan -- hanging from ceiling and nonfunctional
  • Ceiling bedroom area
 of 5 bubbles michelemD9063LG, 2 Sep 2016 | Read review
“stayed on third floor south side very quite.”
 of 5 bubbles LISAT613, 24 Aug 2016 | Read review
“Avoid parking in the back lot”
 of 5 bubbles Allegator, 21 Jul 2016 | Read review
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