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Very nice place, comfortable rooms, great amenities. Nice location, quiet and luxurious. Front desk staff, Gloria and Francisco, were extremely helpful in making my stay here quite comfortable and enjoyable!
Great, polite service at this property. Gift shop had some erratic hours and is small, particularly considering they also carry toiletries and medicine, etc.
Rooms are comfortable and well-appointed. Comfortable bed! Bathrooms were clean and in good repair.
Looks like they can accommodate meetings in...More
Thank Chip B
Response from Cr12_R, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County AirportResponded 11 March 2018
Thank you for taking the time to write a review about us, I am glad to hear that you were able to enjoy your stay with us and experience great property. We can definitely accommodate small & large meetings/events. we hope to have...More
Attended a double 50th birthday celebration of a couple friends. Stayed for 2 nights. Thanks for the warm cookies and free bottled water on our first night. I felt at ease in this hotel. Slept like a baby. The staff at the front desk were...More
The hotel room & some carpet needs some improvement. Bath room tile grout looks old. Front desk cold, not very helpful. Expensive car parking $21 per night while internet parking at same location for less than $10. Other Hilton or other facilities charge about $15....More
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Hotel Santa Ana - Orange County AirportResponded 1 week ago
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the many issues encountered, and we are working with our team to ensure the situations...More
Came here for conferences and events.Ok facilities and nice staff. Parking is reasonable. Food is ok. Salad was ok. Main course was ok. Drinks were fine. The podium and lights are ok. I asked about the cost of renting the venue and the organizer said...More