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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

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Traveller (161)
Room & Suite (81)
Dining (7)
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Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“cookies”(138 reviews)
“front desk”(166 reviews)
“double tree”(76 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
Special Offer: Double Points, Every Stay
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,215)
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Traveller rating
586
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148
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586
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148
74
56
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All reviewscookiesfront deskdouble treeparking garagenice hotelorange countyjohn wayne airportrestaurant staffbusiness triproom keyconvenient locationshuttle servicefitness centerclose to the airportbreakfast buffetsna airportfree shuttle
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1 - 5 of 1,202 reviews
Reviewed 1 week ago via mobile

Very nice place, comfortable rooms, great amenities. Nice location, quiet and luxurious. Front desk staff, Gloria and Francisco, were extremely helpful in making my stay here quite comfortable and enjoyable!

Thank mountain_massel
Hotel's Favourite
Reviewed 5 March 2018

Great, polite service at this property. Gift shop had some erratic hours and is small, particularly considering they also carry toiletries and medicine, etc. Rooms are comfortable and well-appointed. Comfortable bed! Bathrooms were clean and in good repair. Looks like they can accommodate meetings in...More

Thank Chip B
Response from Cr12_R, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County AirportResponded 11 March 2018

Chip B, Thank you for taking the time to write a review about us, I am glad to hear that you were able to enjoy your stay with us and experience great property. We can definitely accommodate small & large meetings/events. we hope to have...More

Reviewed 1 week ago via mobile

Attended a double 50th birthday celebration of a couple friends. Stayed for 2 nights. Thanks for the warm cookies and free bottled water on our first night. I felt at ease in this hotel. Slept like a baby. The staff at the front desk were...More

Thank Nenenc66
Reviewed 2 weeks ago

The hotel room & some carpet needs some improvement. Bath room tile grout looks old. Front desk cold, not very helpful. Expensive car parking $21 per night while internet parking at same location for less than $10. Other Hilton or other facilities charge about $15....More

Thank ttn5153
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Hotel Santa Ana - Orange County AirportResponded 1 week ago

Dear ttn5153, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the many issues encountered, and we are working with our team to ensure the situations...More

Reviewed 3 weeks ago via mobile

Came here for conferences and events.Ok facilities and nice staff. Parking is reasonable. Food is ok. Salad was ok. Main course was ok. Drinks were fine. The podium and lights are ok. I asked about the cost of renting the venue and the organizer said...More

Thank Pureum K
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Most Booked Properties in Santa Ana
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$119 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Ana
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$119 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Ana
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (161)
Room & Suite (81)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Chemai M
24 December 2017|
AnswerShow all 2 answers
Response from Cr12_R | Property representative |
Hello, It can take up between 15 - 25 mins, depending on traffic.
0
Votes
RazJax
16 December 2017|
Answer
Response from TheRoadMostTraveled | Property representative |
Hello RazJax, The shuttle hours are from 5:30am - 10pm daily. Thank you again for your question and we apologize for the delay.
0
Votes
Pauletta P
5 November 2017|
AnswerShow all 2 answers
Response from TJanzen | Reviewed this property |
No it doesn't, I would suggest you stay in Garden Grove or Anaheim when going to Disneyland, all those hotels have shuttles...
1
Vote
Room Tips
"The higher you go the better the view."
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"Request upgrade to higher floors"
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"I like the upper floors for the views"
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"No opinion since we didn't have one"
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