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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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1,034 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Santa Ana Orange County Airport
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Showing 1,015: English reviews
Gilroy, California
Reviewed 1 August 2016

We went for our daughters graduation which was located close to the college. The breakfast and reception were excellent but the Internet in the rooms were not good at all. Couldn't work in the room for Hilton Honors I think it should be a perk. We pay enough.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Gonzalo R. L
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Gonzalo R.L, We have a major Wi-Fi upgrade scheduled this September to improve coverage and bandwidth.

Reviewed 31 July 2016 via mobile

Very comfortable, nice living area, pull out couch, 2 T.V.'s, small kitchenette, coffee maker, refrigerator, family friendly, clean, spacious, indoor pool, hot tub, gym, free WiF, free breakfast with made to order omelettes, private parking, staffing nice and helpful, free happy hour

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Helpful?
Thank Suzett B
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Suzett B, Glad you had a great stay!

Burlingame, California
Reviewed 31 July 2016

I usually love Embassy Suites but this one is by far the worst one i have stayed at. At times I couldn't believe that the Hilton would be associated with this place at all. The rooms were just remodeled and I would say overall it is a OK room. The room was clean but the bathrooms are super tiny, the...

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Helpful?
Thank Diane_hhgold
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Diane_hhgold, I'm sorry you had a bad experience and I apologize. We will use your feedback to improve. Your points are well taken, room service trays and linen from the rooms should not be on the floors for a long time and the AC system is unusual, but generally works well. That said we are looking at a new HVAC...

Ventura, California
Reviewed 30 July 2016

Love sitting by the koi pond communing with the turtles and fish in the midst of a busy day. The breakfast and happy hour times promote social interactions. Staff super helpful. The construction project was of minimal distraction.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank karenkP4856JU
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

KarenkP4856JU, I do have a super staff. They work hard to create great stays and it's fun when they connect well with guests like they did with you. I appreciate your kind words.

Fairfax, United States
Reviewed 29 July 2016

I stayed at the hotel the week of July 11-15. The first night in my hotel room, I noticed a distinct moldy smell. I talked to the front desk the following morning and they apologized, said for me to check with them in the afternoon when I'm back from work about moving rooms. That afternoon, I asked the front desk...

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Helpful?
1Thank Justin W
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Justin W, Please expect to hear from us ASAP. Sorry for the delay.

San Francisco, California
Reviewed 29 July 2016

We were down in Santa Ana for the weekend to drop our daughter off the to UCI. The location was very convenient to the freeway and very close to the University. The staffs at the hotel were very friendly and helpful. We will definitely come back again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lisanP9723TK
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

lisanP9723TK, So glad you had a great stay and your daughter is at UCI. Please let me know if I can ever be of service. Michael.Anderson@wcghotels.com

Santa Ana, United States
Reviewed 28 July 2016

We paid for one room by that gave us a room that was under construction at the Emassby Suite. The Hotel was under construction and we was not notify through the third party who book our room. Please...Check to make sure the hotel that you book is not under construction. Awaken in the middle of the night with a loud...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Johnny S
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Johnny, I am sorry there was a plumbing emergency interrupting your stay. I'm surprised you were not informed about renovation since we have had banner information on our site and have made all third party sites aware and have checked and find the notice on the sites. Please contact me if I may be of further service. I would think...

South Pomfret, Vermont
Reviewed 28 July 2016 via mobile

There are now 5 night M-F dinner specials that change monthly in the Sweet Spot restaurant. Each one I have tried is excellent. This two room suite hotel has a staff that is the friendliest group I have ever been taken care of by. With the number of nights stayed in my business career that is a very complimentary statement....

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Helpful?
Thank TravelerJCB
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

TravelerJCB, Wow! Thank you so much for sharing your experiences. So happy to hear you love the nightly entrée specials, accommodations and the staff.

Las Vegas, Nevada
Reviewed 27 July 2016 via mobile

I went to this hotel with my two young daugters. The staff was very courteous and the suites were nice and comfortable. The only problems I ran into, my room was very loud due to the freeway. I had trouble sleeping because of it. And you have to pay for parking, but they were doing construction so parking was limitted....

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Helpful?
Thank dwaniques
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

dwaniques, Glad you and your daughters had a good stay and found our staff courteous. As for parking, if you find self park spots are full we will allow you to use valet for same price as self park.

La Quinta, California
Reviewed 27 July 2016

Always a good experience. I know what I am getting. A comfortable room, good shower and towels, great cheese omelet breakfast and nice people! My son and I were able to stay in one room which was great. Couch, bed, 2 TVs, peace and quiet for both of us.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robin N
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Robin N, Happy we meet your expections again and again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: RM629 - RM1,134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Kailua-Kona, Hawaii
Carmichael, California
over a year ago
Denver, Colorado
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the freeway side.”
 of 5 bubbles MKS2010, 21 Mar 2017 | Read review
“Ask for room away from freeway”
 of 5 bubbles Kittycatmom123, 13 Mar 2017 | Read review
“Watch the location and don't bother with the restaurant.”
 of 5 bubbles Cornmuse, 9 Mar 2017 | Read review
“I just can't recommend this hotel. There are nicer and more comparable pricing options near the airport.”
 of 5 bubbles 297KarenW, 13 Feb 2017 | Read review
“I'd go closer to the elevators, since they aren't noisy, and it can be a walk.”
 of 5 bubbles squirrelpaws, 8 Feb 2017 | Read review
5 of 5