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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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1,015 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Santa Ana Orange County Airport
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Showing 996: English reviews
Reviewed 4 July 2016

This was a great family oriented hotel. Staff was great and was an Oasis during our trip. It was close to Newport Beach and Huntington Beach. You could go to expensive restaurants and bars or swim in the ocean and return to rest in you room priced for value.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Q7879VJfrankm
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Q7879VJfrankkm, So true... thanks for letting everyone know!

Calgary
Reviewed 4 July 2016

Embassy Suites is one of my preferred hotel chains. This one did not disappoint! I was fortunate to book a room rate that included everything including parking. Parking is not free so keep that in mind when you book and look for room rates that include the parking. I chose my room ahead of time by checking in online with...

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Helpful?
Thank smileytech
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Smileytech, So glad you had a wonderful stay finding all our services to be well done. Thanks for choosing us and we look forward to your return.

Fresno, CA
Reviewed 4 July 2016

This is another outstanding Embassy Suites, perfect for families and located just minutes from the Orange County airport. The rooms are clean, the service was great, and the breakfast is phenomenal (along with the evening reception). The business center is very convenient and the WiFi was nice and fast. There are two minor things keeping the property from an Excellent...

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Helpful?
Thank 56waldorf
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

56WALDORF, Thank you for your review and feedback. So glad your stay was pleasant and will seek us out again. We look forward to your return.

North Platte, Nebraska
Reviewed 2 July 2016

My wife and I stayed here for four nights. We stay in Hilton properties when ever we can, and Embassy Suites primarily. This is an exceptional Embassy. Operations Manager Tim McDonald and his staff do an amazing job. From the front desk and the guys in the valet parking to the managers reception and breakfast. They pay attention to details...

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Helpful?
Thank Tim M
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Tim M, Our Tim is fairly new and it's great to see his impact. He loves what he does and is a true professional who spreads the "warmth of hospitality" to both our guests and teammates. We hope to see you again soon. You could move in... we have two guests that have been here almost a year on business....

Scottsdale, Arizona
Reviewed 1 July 2016

We stayed 3 nights and from the moment we arrived it seemed nothing went right. I picked my room and did the online check in. When we arrived our roomed 1.5 hours late on being ready. We had to sit in the lobby and wait. The valet Ron was top notch. Very helpful and went out of his way to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Brian M
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Brian M, Sorry for the rate for the specific room you picked via digital check in. I will follow up and see what caused the delay. Also saw your survey through our email process... thanks for the feedback. Always helps us continually improve. Hope we didn't inconvenience you too much. My apologies.

Snohomish, Washington
Reviewed 30 June 2016

Arrived at the hotel at around 5:00 for a 3:00 check in. Waited in a very long line for about 30 minutes. When it was my turn I was told our room was not ready. When I asked when it would be ready was told she had no idea. They were way behind and had been that way all afternoon....

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Helpful?
1Thank MTgirl5517
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

MTgirl5517, My apologies for the poor service, late check in and lack of response from the hotel. I understand I have lost a customer and I don't blame you, but my hope is you would contact me so I could learn more about your stay and address the results accordingly. My email is Michael.Anderson@wcghotels.com

San Diego
Reviewed 30 June 2016

The ES is located right off if the freeway, so the access was very convenient for the soccer tournament we were attending. I used the mobile check in app prior to my arrival so check in was a breeze, I basically just went to the front desk to pick up the room card. The indoor atrium is very nice with...

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Helpful?
Thank SoCaltravelerSD
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

SoCaltravelerSD, So glad you had a great stay and made us your home for the soccer tournament. We really are a great location and hotel for families here for all OC has to offer.

Corona, California
Reviewed 30 June 2016

Every time we would return late we had a very hard time to find an open space and they were very tight when we did find one .. The gate to come in and out was a little struggle as well felt like we had to jump off the car quick then jump back in

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank diannam255
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Diannam225, Thank you for your feedback. While you found few spaces late at night controlling who parks in our lot has helped a lot since before doing so we had lots of non guests taking up space. We also added valet and when it's late and self park is full we will allow you to valet at the same self...

Alpine, California
Reviewed 30 June 2016

We had a very relaxing visit to the OC The perfect spot in Orange County. Central to everything and very comfortable and clean! The hotel is going through a remodel but we were never unconveinienced by this. The wifi is my only complaint!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank G4318URrebeccac
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

G4318URrebeccac, Glad you had a great stay! Wi-Fi upgrade is scheduled to add latest and greatest technology to improve coverage and bandwidth. Will be completed by the end of Q3.

Ontario, California
Reviewed 29 June 2016

Anyone who knows me knows I already love Embassy Suites. It is my go to hotel anytime we have to stay out of town. This particular Embassy blew my mind away. The ambiance of the hotel is unmatched. The service of the staff is unparalleled. But what really takes the cake is that while we were there it was undergoing...

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Helpful?
Thank sharolc2016
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Sharolc2016, Your review made my day! So glad we "blew you away" with great guest service. I really take the bad ratings personally and I read yours after one where we blew it. We try very hard and have a great team. My goal is to create great stays for all and my team is willing so we will get...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: RM660 - RM1,070 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Orbitz so you can book your Embassy Suites by Hilton Santa Ana Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I just can't recommend this hotel. There are nicer and more comparable pricing options near the airport.”
 of 5 bubbles 297KarenW, 13 Feb 2017 | Read review
“I'd go closer to the elevators, since they aren't noisy, and it can be a walk.”
 of 5 bubbles squirrelpaws, 8 Feb 2017 | Read review
“Upper floors away from elevators and stairs are quieter.”
  • View from 10th floor looking north
 of 5 bubbles geotech522, 4 Feb 2017 | Read review
“We stayed on the 9th floor, beautiful view, glass elevators.”
 of 5 bubbles GaryJ863, 18 Jan 2017 | Read review
“Pick a room on the back side of the hotel away from the highway if you have to leave your balcony door open for air.”
 of 5 bubbles 866tiffanyw, 17 Jan 2017 | Read review
5 of 5