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Embassy Suites by Hilton Santa Ana Orange County Airport

1325 East Dyer Road, Santa Ana, CA 92705
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Apr 9 Apr 10
1 room, 2 adults, 0 children
US$124*View Deal
Traveller (126)
Room & Suite (51)
Dining (9)
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09/04/2017 10/04/2017
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    Overview

    • Excellent33%
    • Very good24%
    • Average18%
    • Poor14%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Santa Ana Orange County Airport
    Special Offer: Road Warrior Elite
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews evening reception indoor pool made to order omelets koi fish nachos omelet bar complimentary breakfast morning breakfast living room atrium turtles
    Reviewed 4 weeks ago

    My husband and I packed up the kid and took off for the weekend. We decided to stay at the Embassy Suites Santa Ana OC Airport because it was decently priced, there was free breakfast and also an indoor pool. Our room was huge -...More

    Helpful?
    Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport

    Pook1222, Thank you for your feedback. I apologize for the condition you describe in the pool area during your stay. I will address with the team right away. We strive to make sure all is well but it sounds as though we "dropped the ball"....More

    Reviewed 4 weeks ago

    I have stayed here on business several times and have generally been pleased. However, this property has reached the point where it now is in serious need of reinvestment. I reported issues with my room that went unaddressed. The carpeting in the general areas is...More

    Helpful?
    Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport

    res1958, We do and have been addressing rooms throughout 2106 along with continual efforts through out this year. Please contact me at Michael.Anderson@wcghotels.com to go into more detail. My apologies.

    Reviewed 21 February 2017

    Floor was wet and soggy below the return vent. Warm air being pumped into room from air conditioner caused a bad mildew smell. Room was hot and unbearable. Had to sleep with balcony door open to clear out smell but the noise from the traffic...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport

    Bckburn51, My apologoies for your recent stay during a record setting storm. Two inches of rain and strong winds meant we had some rooms that experienced water intrusion from the balcony area/ sliding doors. We have addressed all rooms and a contractor has water proofed...More

    Reviewed 21 February 2017 via mobile

    Immaculate. Friendly. Guest-first mentality. Every year my San Diego based sisters and I (who live in SLO) meet up in a Southland neighborhood. This year it was Santa Ana. Had an issue at check in and Guest Services Agent Rachel worked hard to correct and...More

    Helpful?
    Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport

    Sandi S, So have to hear you and your "Sisters" had a great visit and Rachel and Jenny provided special service for you and the group. I'm a lucky guy to have both of them on my team along with many others who do their...

    Reviewed 20 February 2017

    The hotel is old and needs an upgrade to the rooms. The lobby of the hotel is inviting, the attendants out front very cheerful, enter the hotel to a different lukewarm experience. Food at the restaurant was served fast but limited service staff caused orders...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport

    Andrew, Thank you for your feedback. We strive to provide a great hotel stay and will continue to use your input and that of others to measure our progresss and we address product and service.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (126)
    Room & Suite (51)
    Dining (9)
    Pool & Beach (2)
    Nearby
    Nearby Restaurants
    Spoon's Grill & Bar
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    .37 km away
    Yellow Basket Restaurant
    8 reviews
    1.33 km away
    Subway
    6 reviews
    .19 km away
    Sweet Spot Sports Bar & Grille
    23 reviews
    .03 km away
    Nearby Attractions
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    2.66 km away
    Questions & AnswersAsk a question
    Mario R
    I'm celiac so I would like to have gluten free dishes for breakfast and dinner; are they available? Thank you in advance
    13 October 2015|
    Answer Show all 3 answers
    Response from Timothy W | Property representative |
    Mario, Thank you for your question. Yes! We do have offerings available to meet your needs. At our complimentary cooked-to-order breakfast, I would point you towards our custom omelet station with over 16 ingredients and... More
    0
    Votes
    Ken H
    What is a package price for wireless internet and parking for 9 days? Do I have to request a fridge? Do you sell tickets for local attractions?
    19 August 2015|
    Answer
    Response from Timothy W | Property representative |
    Good Morning Ken, Thank you for contacting the Embassy Suites by Hilton Santa Ana - Orange County Airport North. Package prices vary depending upon dates stayed at the hotel. I would check out our "Get It All Free... More
    0
    Votes
    waikerie
    How much does it cost to park and how much is in room wifi? Thanks!
    21 June 2015|
    Answer
    Response from Timothy W | Property representative |
    Waikerie, Mahalo for the question! Self parking is $15 per night and valet is $19. Wifi is complimentary for a basic connection to check emails. Premium wifi service can be purchased for $6.95, to allow for streaming... More
    0
    Votes
    Room Tips
    "Ask for a room away from the freeway side."
    MKS2010, 8 days agoRead review
    "Ask for room away from freeway"
    Kittycatmom123, 16 days agoRead review
    "Watch the location and don't bother with the restaurant."
    Cornmuse, 20 days agoRead review
    "I just can't recommend this hotel. There are nicer and more comparable pricing options near the airport."
    Karen W, 1 month agoRead review
    "I'd go closer to the elevators, since they aren't noisy, and it can be a walk."
    squirrelpaws, 1 month agoRead review
    "Upper floors away from elevators and stairs are quieter."
    geotech522, 1 month agoRead review
    "We stayed on the 9th floor, beautiful view, glass elevators."
    Gary J, 2 months agoRead review
    "Pick a room on the back side of the hotel away from the highway if you have to leave your balcony door open..."
    tiffany w, 2 months agoRead review
    "Ask for a room away from the highway."
    MHB1971, 2 months agoRead review
    "The higher floors have been remodeled."
    Jsmtraveler, 2 months agoRead review
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