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06/08/2017 07/08/2017
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    Bella Vista Inn

    3550 El Camino Real, Santa Clara, CA 95051-2136
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    06/08/2017 07/08/2017
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    US$80US$83
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    Overview
    • Excellent5%
    • Very good5%
    • Average10%
    • Poor15%
    • Terrible65%
    4 weeks ago
    “Miserable Stay”
    20 Dec 2016
    “Last stay with this inn”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Pets Allowed
    Laundry Service
    2.5 Star Hotel
    All hotel details
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    Quality Inn & Suites Silicon Valley
    96 reviews
    #21 of 32 hotels in Santa Clara
     
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    Granada Inn - Silicon Valley
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (19)
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    1 - 5 of 18 reviews

    Reviewed 4 weeks ago via mobile

    My boyfriend and I traveled from Redding Ca, for a concert in Mountain View Ca. I booked the hotel a month in advance, not knowing how the hotel was going to be. We get to the hotel just fine and we checked into room 262....More

    1  Thank Jesica W
    Response from General M, Guest Relations Manager at Bella Vista InnResponded 4 weeks ago

    Dear Jesica W, Thank you so much for taking the time to write this thorough and insightful review. We appreciate the compliments and the comments regarding areas where can improve. Further, any issue related to insects is promptly addressed through professional treatments right away. I...More

    Reviewed 11 April 2017

    Stayed here for a week in February 2017. While hotel itself isn't bad, but the front desk...they just do NOT care what you say, what you ask... While I give service only poor, it doesn't include room cleaning service. Room was always clean very well....More

    1  Thank Saule A
    Response from General M, Guest Relations Manager at Bella Vista InnResponded 14 April 2017

    Dear Saule A, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We...More

    Reviewed 20 December 2016

    The front desk had zero interest at all in carrying a conversation so don't even think about being assisted in any way. Anyways, the room is tolerable. The only issue that I have is with the lighting and the fact that the showers didn't work....More

    1  Thank WMBandit
    Response from General M, Guest Relations Manager at Bella Vista InnResponded 21 February 2017

    Dear WMBandit, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for...More

    Reviewed 6 October 2016 via mobile

    I called yesterday at 329pm and made a reservation the lady that I spoke with asked for my credit card info got my name and told me if you don't cancel by 4pm we will get the money I said ok we keep the room...More

    3  Thank Lilibeth I
    Response from General M, Guest Relations Manager at Bella Vista InnResponded 21 February 2017

    Dear Lilibeth I, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your...More

    Reviewed 11 February 2016 via mobile

    I was so upset with with the ownership there He was talking so rude to a paying customer yelling and calling her a name that I would go there again and cockroaches inside the rooms I had to live the lights on all the time...More

    1  Thank Brenda G
    Response from General M, Guest Relations Manager at Bella Vista InnResponded 21 February 2017

    Dear Brenda G, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have...More

    Quality Inn & Suites Silicon Valley
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    Hotel E Real
    216 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$70 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 66
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Orbitz, Hotels.com, TripOnline SA, Travelocity and Hotwire so you can book your Bella Vista Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Santa Clara
    • Also Known As
    • Bella Vista Hotel Santa Clara
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    Questions & Answers
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    Room Tips
    "Don't choose a room."
    Read review
    "Request a room near the office if available as I was given"
    Read review
    "never booked this inn"
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