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Quality Inn & Suites Silicon Valley

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Traveller (51)
Room & Suite (26)
Dining (3)
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Overview
  • Excellent7%
  • Very good41%
  • Average24%
  • Poor19%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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11 - 15 of 103 reviews
Reviewed 9 August 2017

We needed to be close to Kaiser Santa Clara. After looking at a lot of other properties and their prices that were all much higher, we decided to take a chance on this property. We had a very nice size room with a king size...More

Thank Ken H
Reviewed 28 July 2017

Drawn in by the price , they were very nice , rooms good , wifi good , breakfast also good, they are located close to many places to eat or shop etc. No pool, two levels,the only thing is there is a step up into...More

Thank Terrence M
Response from ARNEL S, General Manager at Quality Inn & Suites Silicon ValleyResponded 30 July 2017

Thank you for taking the time to respond to our survey. It is with your feedback that we are able to provide the type of service that our guests look for. The rewards program is a great bonus and we are pleased that you have...More

Reviewed 26 July 2017

The motel is old. Parking is good and front desk is friendly. Room housekeeping comes around too late - after 3 PM. Rooms are musty and bathroom a bit small. Airconditioning has difficulty keeping room cool in daytime Breakfast is adequate but denny's is nearby...More

Thank Amyloidbeta
Reviewed 17 June 2017 via mobile

Ok. This is an old property. The picture makes it look much nicer than what it is, BUT we have stayed in about 10 hotels on our 3 week trip and I have to say, I slept better here than I have for two weeks....More

Thank Hbrumley70
Response from ARNEL S, General Manager at Quality Inn & Suites Silicon ValleyResponded 18 June 2017

Thank you for taking the time to fill out our survey and give us feedback on your stay. I'm happy that the room was comfortable and provided you with some ease from your pain. The coffee pot is a single use pot and there were...More

Reviewed 17 June 2017

Probably one of the worst places I've ever stayed at; horrible customer service. I paid with my debit card and was treated like a second class citizen. The clerk when I checked in was extremely rude to the point where I started looking for another...More

1  Thank Vince R
Response from ARNEL S, General Manager at Quality Inn & Suites Silicon ValleyResponded 18 June 2017

Thank you for taking the time to fill out our survey and leaving a feedback on your stay. On behalf of my entire staff I apologize for not providing you with more than exceptional experience during your time here. There is no excuse for the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$99 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$99 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
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Traveller (51)
Room & Suite (26)
Dining (3)
Questions & Answers
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cathelee
26 March 2017|
Answer
Response from 1_TravelinGuru |
No they are not.
0
Votes
Room Tips
"Close restaurants, shopping, etc.."
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"Park as early as possible as parking is very limited in the middle"
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"step up to get in room , rooms can connect with common door inside"
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"I will suggest for room on first floor"
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