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Hilton Santa Clara

Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
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1,233 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Santa Clara
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Showing 1,172: English reviews
Lubbock, Texas
Reviewed 3 weeks ago via mobile

We stayed 4 nights and had no complaints. We were in town for a convention at the Santa Clara Convention Center, the Hilton was conveniently located right across the street from the convention center. If you wanted to check out the 49ers stadium, it's right next door. The facilities were clean and the staff was super friendly. Our room was...

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Helpful?
Thank Ame K
Reviewed 4 weeks ago

I was harassed by the bellboy and addresses the front desk and manager and they never replied or got back to me while the bell boy was harrassing me throughout the hotel on my 3-4 day stay horrible horrible hospitality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sabrinatA9896SL
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you Sabrina for taking the time to share with us your experience. We, of course, take matters such as this very seriously. While we believe we are the industry leader in hospitality we must always take into account perception of our service. We apologize for the way that you felt and assure you that our staff has, in no...

Gilroy, California
Reviewed 4 weeks ago

We were attending an event at Levi Stadium and decided to stay close to the venue. it was so convenient a short walk to the venue and no hassle with parking. We enjoyed a relaxing weekend in San Jose and enjoyed our stay at the Santa Clara Hilton. They just need to improve on the restaurant situation (closed on a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cynthia M
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you Cynthia for giving us your honest feedback. We apologize for your disappointment with our restaurant being closed on the weekends. We do however serve the full menu in our lounge and we also offer a modified menu for room service. We look forward to having you stay with us again.

South San Francisco, United States
Reviewed 4 weeks ago

Excellent. I would recommend to my friend the hotel accomodation is excellent.The staff are very kind and very hospitable.The location is easy to find and and not crowded which is very good place to stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 54janeto
DFW, Texas
Reviewed 4 weeks ago via mobile

Great hotel, great location to stadium, although eating options are limited in this immediate part of town. Clean nice rooms with laptop sized safe. Pool is small, but partially protected from the sun. Executive complimentary breakfast (with some rooms) was small, but had all the basics plus a nice assortment of fruit. Would be nice if they had plain yogurt...

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Thank ksigpaul
Reno, Nevada
Reviewed 21 April 2017

Excellent place to stay! Had a perfect view of Levi stadium and great America. Staff was great. Bed was fresh and comfortable. Didn't get a chance to try the restaurant but will next time. Will definitely be staying there again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank deannak415
Redding, CA, United States
Reviewed 21 April 2017

We stayed at the Hilton Santa Clara quite a few times there between November 2016 and January 2017 I believe. We found it very comfortable, the staff was very attentive and most important we were able to sleep in a quite atmosphere.

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Thank G6093BJroberta
Reviewed 21 April 2017 via mobile

This hotel is the best hotel in Santa Clara. I have stayed in the San Jose area for about two months for work. Every day I get greeted by a lovely front desk staff, maintenance, and house keeping. The best kept secret at this hotel and in San Jose/santa Clara is Rhia. She helped me with booking, hospitality, and catering...

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Helpful?
Thank Charles L
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you Charles for taking the time to give us your review. We value our greatest asset, our staff. We will be sure to recognize Rhia for her outstanding hospitality and making your experience and exceptional one. We look forward to your next visit.

Reviewed 19 April 2017

Got a great rate for a Sunday night, room was acceptable, simple, very clean, quiet. Would not pay the full normal rate. I have no complaints but the bar drink prices are way over priced. Did not use any services so not much to tell here.

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Thank paulsW2791EX
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to give us your honest feedback. We look forward to having you stay with us again.

Charlottesville, United States
Reviewed 19 April 2017

Got complimentary breakfast and dinner with my diamond statues. Forgot my e-toothbrush in my room. Retrieved it smoothly the next day. Very helpful staff. Lots of available parking spots for free. Location is very close to my business destination.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Min R

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054-1216
Region: United States > California > Santa Clara
Price Range: RM576 - RM1,942 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Clara staff and other travellers.
7 questions
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Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South rooms look out over the Levi Stadium Parking lot, get morning Sun, and are quiet.”
madmac89, 22 May 2017 | Read review
“the higher floors offer a better view.”
Maryannshopping, 3 May 2017 | Read review
“Executive floor is the 8th. Back side rooms face the stadium and Great America”
shultquist, 4 Apr 2017 | Read review
“For Hilton, join the Hhonors club, well worth it if you travel!”
bryanh682, 29 Mar 2017 | Read review
“Rooms with a chair and ottoman are nice!”
  • in room safe
  • I prefer a bathroom with the vanity separate from the toilet & shower
  • clean rooms with chair and ottoman are nice
  • in room fridge is handy
CTWandering, 17 Feb 2017 | Read review
5 of 5
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