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Holiday Inn Express Hotel & Suites - Santa Clara

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Holiday Inn Express Hotel & Suites - Santa Clara
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125 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Green Valley, California
Reviewed 15 February 2015

I've stayed in may HI Express hotels as the quality is usually very good for the price. This one was certainly nice inside, both the rooms and the central areas. However the area leaves something to be desired and the price was outrageous. I paid three times what I have for other HIE's in more rural areas and felt safer...

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Helpful?
Thank WineEng
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear Glen L, Thank you for taking the time to write a review about our hotel. While I am pleased with your positive comments regarding our room accommodations and common areas, allow me to apologize if the noise levels negatively affected your overall experience. As for our rates, it is truly not our intent to inconvenient our guest, instead provide...

Reviewed 26 November 2014 via mobile

This is the Holiday Inn Express we're talking about, so wasn't expecting much. But the rooms are big, all the necessary facilities were provided, the breakfast more than adequate, the wifi is excellent, the beds very comfortable. Everything worked correctly. It's right near Koreatown and various Asian restaurants, happily for me, as these are some of my favorite places to...

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1Thank Knurl
Apple Valley, Minnesota
Reviewed 8 November 2014

My Santa Clara U son had tendon surgery from Flag Football. Last year he had kidney stones! This Minnesota Mom flew in both times and brought him here to recover! It's VERY clean, has comfy beds, a great little breakfast, a washer & dryer, a business center & is a great location! Even with all that, it is the staff...

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Helpful?
2Thank VanderCrew
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear VanderCrew, The staff and myself would like to thank you for the kind review you have written about us. Your time and effort is very much appreciated. We are sorry to hear about your son's injury and we hope he fully recovers soon. We are very happy to know you found our beds very clean and comfy as it...

London, United Kingdom
Reviewed 8 October 2014

The check in staff were friendly and efficient, although not particularly knowledgeable. For example, I wanted some information about the local CalTrain service but they barely knew it existed. Also, later on when, surprisingly given the location of the hotel, I reported a problem with a poor internet service connection, they immediately contacted the Internet Service provider but did not...

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Helpful?
1Thank Mazandrew433
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear Mazandrew433, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff being friendly and room cleanliness. However, we’re sorry we fell below your expectation regarding the internet service, noise ans air conditioning. We will address these concerns. I assure you...

Charlotte, North Carolina
Reviewed 7 October 2014

Recently reserved two rooms for travel pit stop before weekend leisure trip. Both rooms well kept, clean, fresh, stocked amenities and good desk staff. Rooms well planned with multiple outlets accessed easily for multiple devices, hair appliances, etc. Pleased with in-room choices of "firm" and "soft" pillows. Fairly quiet for being on the El Camino; conveniently located in Santa Clara....

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Helpful?
Thank Suzhos
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Suzhos, I would like to thank you for taking your time to review our hotel. It is nice to hear you were pleased with your stay and the choices of the pillows. Every room of the hotel has double insulated windows that blocks out really heavy noise from the outside. We apologize about the alarm clock being confusing to...

Flemington, New Jersey
Reviewed 3 October 2014

I checked in after a long day of travel. I wasn't happy with my room, but Melissa & Margie went out of their way to upgrade me and ensure my comfort. And they did it all very kindly, happily and always with a smile! Lovely ladies, and I will certainly stay there again!

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Helpful?
Thank Patty M
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Ms. Patty M, I would like to thank you for taking your time to review us. We are glad you enjoyed your upgraded room. I am very pleased to hear that you found the front desk staffs kind, happy, and always smiling. We do the best we can to make our guests feel welcome and comfortable. As front desk...

Shanghai, China
Reviewed 21 September 2014

It was wonderful during the trip staying in holiday inn. it is near the place I visited and there are lots of restaurants there and cute swimming pool. Room was clean and food is nice. Everything was fine during the trip. thank Inn.

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Thank Wenping C
Clinton, IL
Reviewed 12 August 2014

Very enjoyable stay. Staff was nice and accommodating. Very close to San Jose Airport. Room and common areas very clean. Bed was very comfortable. Breakfast was more than adequate with several hot items like eggs, bacon, sausage, etc. Of course you could go continental if needed. In the evenings there were cookies and fresh fruit available. Very close to convenience...

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Helpful?
Thank Clinton_ILCruiser
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Clinton_ILCruiser, I would like to thank you for your kind review. I am glad to know you enjoyed your stay with us. We apologize about the street noise in the morning, we get fully booked over the weekdays with business travelers but we still try our very best to accommodate guests so they do not have a room facing...

bangalore
Reviewed 5 August 2014

I stayed at this place for 45 days. Its located on the prime location of Santa Clara with easy accessibilty to all sorts to daily needs. Pros - Very good buffet breakfast - Comfortable location - Very well maintained rooms - Staff behavior was professional and helpful. ( But not everyone was friendly ) Cons - Laundry is overloaded. At...

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Helpful?
Thank ghoomad
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Mr./Ms. ghoomad, First of all, I would like to thank you for taking your time to review our hotel. We apologize if you found any of our staff's behavior unfriendly. Our goal is to always provide our guests with friendly and professional customer service. Since your stay of last year, we have improved in our breakfast. We added more...

Mexicali, Mexico
Reviewed 1 August 2014

Located near San Jose airport, this Holiday Inn is the perfect example how all Holiday Inn´s should be. Excellent service, clean rooms and facilities, great breakfast room. There are some restaurants within walking distance, and a lot more within a 5 minute drive. The only drawback is the limited parking space, that´s it. Keep the excellent work, of course I´ll...

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Helpful?
Thank jfernandez76
Holiday Inn Exp... S, Front Desk Representative at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello jfernandez76, I would like to thank you for taking your time to review our hotel. The hotel staff is pleased to know you found our service excellent. We like to please our guests with great service because we want them to leave the hotel happy and make them feel as if they were at home. We apologize about the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Santa Clara's newest hotel, the Holiday Inn Express Hotel & Suites, ideally located in the bustling heart of Silicon Valley. Elegant in atmosphere and striking in detail, the Holiday Inn Express Hotel Santa Clara features unsurpassed service and a host of thoughtful amenities to make your visit comfortable and memorable. The hotel is located next to the Santa Clara City Hall and Administrative Offices and several minutes from San Jose International Airport and Santa Clara University. Weekends find families enjoying Winchester Mystery House and Great America packages and many restaurants within walking distance. The trendy Santana Row is 2 miles from the hotel with great shops and restaurants. Corporations with offices within 4 miles of the hotel, to name a few, include Nvidia, Microsoft, Cisco, Intel, Hitachi, National Semiconductor, UL Labs, Sanmina, and Kla-Tencor. Also within 4 miles of the hotel are convention and sports and entertainment venues that include the Santa Clara Convention Center and San Jose Convention Center and HP Pavilion. Visit Santa Clara, CA, the center of Silicon Valley, and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites - Santa Clara

Address: 1700 El Camino Real, Santa Clara, CA 95050
Region: United States > California > Santa Clara
Price Range: RM633 - RM1,341 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Santa Clara 2.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites - Santa Clara
Holiday Inn Santa Clara
Santa Clara Holiday Inn
Hotel Style:
#2 Business Hotel in Santa Clara
#9 Family Hotel in Santa Clara
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites - Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on the El Camino Real side if possible as traffic noise can be an issue”
 of 5 bubbles grwpl, 18 Sep 2016 | Read review
“Ask for a quieter room facing enclosed parking area.”
 of 5 bubbles yrlesru, 12 Jun 2016 | Read review
“Check the street address of the hotel to make sure you know if you are booking the one at 1700 or the other at 2455 on El Camino Real.”
 of 5 bubbles 626JohnL, 6 May 2016 | Read review
“Corner rooms are larger”
 of 5 bubbles 9211PK, 4 Jan 2016 | Read review
“Rooms in the back will be much quieter”
  • Bar sink and microwave
  • bathroom
  • More charging options
  • Charge points bedside
  • Work desk
  • Lots of charging options and ways to hook the TV to your PC
  • Room 219
  • Bedroom
 of 5 bubbles MunichEricJ, 26 Nov 2015 | Read review
5 of 5