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BEST WESTERN University Inn Santa Clara

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BEST WESTERN University Inn Santa Clara
BEST WESTERN University Inn Santa Clara
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294 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Oakland, United States
Reviewed 6 days ago NEW

Great experience all around - Staff, Property, Location and Security. The staff makes it so worthwhile since they are helpful, friendly and make an extra effort for guests to feel at home during stays at the hotel. The property is kept up to date and very clean, whether it is the landscaping and grounds or the rooms and facilities. The...

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Helpful?
Thank esetee
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for staying with us, and thanks for the kind words! This is what we live for, making our guests enjoy a very pleasant stay!

Mesa, AZ
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

When you do a lot of traveling and your travel coordinator books your hotels, sometimes you have to wonder where you are staying and what its going to be like. When I received my hotel info, I was very leary about this place. I don't like outdoor hall ways. When I arrived to the hotel after a long AM flight,...

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Thank Cormanaz
About Hotel's Favourite Review
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you so much for such a positive response! We're always delighted when we can exceed our guest's expectations, but to have surprised you in such a great way is the cherry on top! We look forward to serving you again next time - please make sure to thank your Travel Coordinator for us!

Anderson, California
Reviewed 1 week ago

Hotel was clean and nice until we returned from Winchester Mystery House and found that the maid stole from me! Front desk never even apologised!! My clothes were pulled out of my suitcase and had items missing. I had my daughters with me which made me feel even worse. I was completely violated!

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Helpful?
Thank 999robing
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Ms. Robin, Thank you once again for staying with us at the University Inn Santa Clara. As we discussed over the phone, we are truly sorry that you were unable to find the personal items lost while staying with us. We have and will continue to investigate the circumstances surrounding the claim, and will report back to you directly with...

Vancouver, Washington
Reviewed 4 weeks ago

We always stay here when visiting our daughter who attends College in Santa Clara. It's a comfortable room convienent to College, San Francisco, and Coast. Highly recommend this hotel. Rooms are comfortable, breakfast yummy, staff very helpful.

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Helpful?
Thank Deb M
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Glad to hear it, Deb! I'll pass along the compliments to the team; they work very hard for our guests, as you know!

Centennial, Colorado
Reviewed 5 weeks ago

Staff are friendly and helpful. The breakfast has good options - with hot & cold cereal, waffles, eggs, etc. There are lots of restaurants within a couple of blocks as well as a Sprouts and Target store. It's on a busy street but most rooms are back away from the noise.

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Helpful?
Thank stumorgan
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you, Stu, for the review! We certainly appreciate all of our guests who take time out of their busy schedule to let others know how well we did.

Carmel, Indiana, United States
Reviewed 13 February 2017

The room is a bit on the small side. Sink is in the room instead of the bathroom. The breakfast was fairly decent. Included both hot items and cold ones. Room looks modern and is an ok size for one or two people.

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Helpful?
Thank arscroggin
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for responding! Glad we were able to meet your needs - in the future, absolutely let us know how we can exceed them!

Portland, Oregon
Reviewed 25 January 2017

I liked it. My coworker also didn't mind the setup and would also stay here again. One good thing is that I was able to connect to the internet on my Xbox and play online while I worked all week. Yay. That helped waste time

Review collected in partnership with Best Western
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Thank EllisDTrails
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thanks for the positive review. There's nothing quite like a little relaxation while working - glad we were able to take care of you!

Corona del Mar, California
Reviewed 1 January 2017

Got the job done, nothing fancy, just stayed over for a game, 10 minutes from Levi's Stadium, also near Winchester House, Santa Clara University, airport, and Westfield Mall. Staff was friendly and helpful, has breakfast, pool, work-out room, plenty of parking.

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Thank JeffBransford
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Having the stadium near by is such an advantage - glad it was convenient for you!

Reviewed 28 December 2016

This property met all of our expectations. The staff was exceedingly pleasant. The breakfast was better than what you'll find at most budget motels. The grounds are in great shape. Laundry facilities worked perfectly. The room itself was spacious and very functional. Great location for our needs. Would definitely stay here again if our travels bring us near Santa Clara.

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Helpful?
Thank kcboy
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Well, I'm not sure if we could have asked for a better review! It warms our hearts to know that the love and care we pour into our property is appreciated by our guests - especially around the holidays. Thanks so much, and we look forward to serving you on your next visit!

Valley Springs
Reviewed 14 December 2016

Job well done, overall results in any business enterprise are generally A reflection of the policies and procedures the owner, and his employees. Refreshing in these times, to see a business well run from top to bottom right down to the cleaning lady great job keep up the good work

Review collected in partnership with Best Western
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Thank 673ronaldn
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

This is stellar praise for our team, top to bottom, as you say. Much thanks - I'll make sure to pass this along to the whole team!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050-4158 (Formerly University Inn)
Region: United States > California > Santa Clara
Price Range: RM605 - RM1,201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn Santa Clara 2.5*
Number of rooms: 70
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada
Hotel Style:
#1 Family Hotel in Santa Clara
#1 Romantic Hotel in Santa Clara
#3 Best Value Hotel in Santa Clara
#10 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn Santa Clara staff and other travellers.
6 questions
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Las Vegas, Nevada
Maryland
5 months ago
Whiteland, Indiana, United States

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Questions? Get answers from BEST WESTERN University Inn Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from El Camino Real”
 of 5 bubbles JeffBransford, 1 Jan 2017 | Read review
“Back of the hotel, off El Camino as far as possible.”
 of 5 bubbles 817JulieW817, 7 Dec 2016 | Read review
“Rooms furthest away from El Camina Real are the quietest”
 of 5 bubbles samgJ8332ST, 26 Nov 2016 | Read review
“Some second floor rooms are pretty far from nearest stairs or elevator.”
 of 5 bubbles handynana1, 10 Aug 2016 | Read review
“Outdoor salt water pool and free breakfast!”
 of 5 bubbles 171grantp, 11 Jul 2016 | Read review
5 of 5