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Avatar Hotel, a Joie de Vivre hotel

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Traveller (109)
Room & Suite (150)
Storyboard
Overview
  • Excellent38%
  • Very good33%
  • Average19%
  • Poor7%
  • Terrible3%
Travellers talk about
“converted motel”(9 reviews)
“modern vibe”(6 reviews)
“ihop restaurant”(9 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Offers from Avatar Hotel, a Joie de Vivre hotel
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Offers from Avatar Hotel, a Joie de Vivre hotel
Offers & Announcements: Best Rate Guarantee
Hotel packages
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (600)
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Traveller rating
215
181
106
41
19
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LanguageEnglish
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215
181
106
41
19
Show reviews that mention
All reviewsconverted motelmodern vibeihop restaurantfront deskcommon roomsilicon valleymini fridgelevi stadiumbusiness tripsanta clara convention centerup to dateroom was clean and comfortablehappy hourparking lota great place to staybusiness centerfitness room
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1 - 5 of 562 reviews
Reviewed 3 days ago

This place looks like modern with a 80's retro look (8-bit graphics, etc.). The staff was excellent and friendly. My room was very small, with no desk, no chair. Just a bed, refrigerator, nightstands, dresser and wall mounted TV. The TV had no sound despite...More

Review collected in partnership with this hotel
Thank ChuckOp
Hotel's Favourite
Reviewed 16 January 2018

Very nice, quiet and clean hotel. The pool and hot tub looked nice; we would have used them if we stayed longer. Will stay again when traveling in San Jose. Check out the fun robot collection in the lobby!More

Review collected in partnership with this hotel
Thank Yvonne K
Response from hruiz2017, Front Office Manager at Avatar Hotel, a Joie de Vivre hotelResponded 18 January 2018

Dear Yvonne K, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us...More

Reviewed 4 days ago

Clean, comfortable and equipped room. Got the TV upgraded - thanks :) The IHOP place was good option to add to the fact that the hotel has no restaurant itself. Occasional noise coming from the garden as my room was on ground floor, yet not...More

Review collected in partnership with this hotel
Thank danail2
Reviewed 5 days ago

Terrible service, room rate changed with no reasonable explanation. I was told the manager would provide an explanation but no one ever provided an explanation. Room rate changed from ~$150/night (I recall $144/night quoted when I reserved the room over the phone) to $228/night.

Review collected in partnership with this hotel
Thank DanielNorth
Response from hruiz2017, Front Office Manager at Avatar Hotel, a Joie de Vivre hotelResponded 4 days ago

Dear DanielNorth, Thank you for your commentsregarding your recent stay with us. We have reached you out by private contact information and are in direct communication with you. Best regards, Howard Ruiz Front Office Manager Avatar Hotel

Reviewed 1 week ago

This place was wonderful; the staff is super friendly and helpful. The room was clean with lots of space for clothes plus a desk. I think their color scheme is strange: lime green and hot pink. Also I missed having a freezer in my frig....More

Review collected in partnership with this hotel
Thank Dorothy S
Response from hruiz2017, Front Office Manager at Avatar Hotel, a Joie de Vivre hotelResponded 5 days ago

Dear Dorothy S, I would like to thank you for taking time of sharing your recent experience at Avatar Hotel with us, it is very important for us to receive your feedback and we are glad to know that you were satisfied with the service...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$137 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Santa Clara
#7 Family Hotel in Santa Clara
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Santa Clara
#7 Family Hotel in Santa Clara
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (109)
Room & Suite (150)
Pool & Beach (27)
Amenities (20)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
BeccaG17
11 February 2017|
Answer
Response from hruiz2017 | Property representative |
There is a main entrance from the Lobby and for quick access there are some doors at the perimeter, but they only open with an active room key.
1
Vote
praving5
5 February 2017|
Answer
Response from hruiz2017 | Property representative |
Hello Mr. Pravin, The closest laundry would be Town and Country Cleaner, that is 6 minutes by car, unfortunately there aren't walking distance laundries; the address for this laundry is: 3933 Rivermark Plaza, Santa Clara.
0
Votes
Len Len T
6 August 2015|
Answer
Response from Mark S | Property representative |
Thank you for contact us at the Avatar Hotel about an upcoming visit. We do not have a shuttle service from SJC airport. Taxi service from the airport would be the best alternative. We do have an early departure fee of 1... More
0
Votes
Room Tips
"Rooms facing the pool have a nicer view."
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"Do not choose a room on the first floor."
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"There are rooms facing into the pool and away. The room we had faced the exterior back and it was pretty..."
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"Rooms in the upper floors and at the back are quieter."
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