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Embassy Suites by Hilton Hotel Santa Clara

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Embassy Suites by Hilton Hotel Santa Clara
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719 Reviews from our TripAdvisor Community

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Showing 701: English reviews
2 reviews
Reviewed 2 days ago NEW via mobile

Stayed here on and off for 4 months, was always treated well! This place offers amazing service, everyone here treated me well specially Ashante, Roger and Rosey! Clearly this place has an excellent management team!

Helpful?
Thank James M
Roseville, California
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW

we have stayed here often when we come to visit family. the indoor pool is great to entertain the kids and the evening reception make a long day better. in the morning you are treated to a wonderful brunch with many choices.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Denal G
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are so happy to hear how much you enjoyed your stay here, our team works very hard to provide our guests with a great experience and it is great to hear such positive feedback. Hopefully we will have you back as a guest soon. More 

Vacaville, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We've stayed here before and liked the facilities, amenities, and attentive service. Our visit this time was equally impressive. The Happy Hour was well done and the breakfast was exceptional! On our list for future trips to the South Bay area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ScotsinCal
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for taking the time to write such a wonderful review about your recent stay with us. We hope to see you back with us again soon. More 

Redwood city
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

I waited for over an hour for my room even though they said it would only be 15 minutes. I was told the parking would be free since the room wasn't ready and when I checked out it was not. Food at dinner was terrible the calamari was obviously frozen and still cold when it got to the table.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Belsmom25
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

I am very sorry to hear about the issues you experienced at our property. We will be addressing all of your comments today with our leadership team, so that we can work to improve moving forward. Thank you for your feedback and helping us to stay attunded to our guests needs. More 

Seattle, United States
1 review
Reviewed 6 days ago NEW

Just another corporate hotel in Silicon Valley that is outdated and in need of a refresh. Internet service is sub-par for a tech hot bed and there is a lack of USB charging ports in the rooms. (Even the La Quinta down the street has USB ports on the desk)

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank davidaY2345SN
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you very much for taking the time to provide us with your feedback regarding your recent stay here. With that being said we are in the process of finalizing the design for our renovation that will take place in 2017. More 

Peru, New York, United States
Level Contributor
173 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago via mobile

Was greeted by the nicest and most polite young lady, A. The breakfast chefs and evening bartender were incredibly pleasant and accommodating. A very nice experience and would gladly return. Thank you!

Helpful?
Thank Michael B
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are very happy to hear you enjoyed your stay here so much, and we hope you are able to come back and visit us again soon. More 

veronicancs
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We stayed here for the Santa Clara stadium location. Totally recommend this hotel! Friendly staff and great rooms! Close to the stadium. Complimentary Breakfast was incredible! Room Service was very good!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank veronicancs
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are happy to hear you enjoyed our complimentary breakfast so much. We work very hard to provide our guests with the quality breakfast you have come to expect from Embassy Suites and we are truly happy to read how much you appreciated it. Hope you are able to come back and visit us again soon. More 

Carrollton, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Beautiful accommodations and the breakfast buffet was awesome! The room was clean, the shower was great and the bedding was soft and comfortable. Room service was spot on, with a delicious Caesar salad

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Laura H
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

It is great to read your review and see how much you enjoyed your recent stay with us. Thank you so much for taking time to write us such a wonderful review. More 

Houston, Texas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We stayed at the Sta. Clara Embassy Suites for a conference, the hotel is nice but since I made the reservation trough the convention reservation system I was assigned a very small room and uncomfortable. When try to move to another the hotel was full and I had to stay in a room that is below standard. On the other... More 

Helpful?
Thank EdGracia
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for taking time to write a review about our property, we truly appreciate the opportunity to view our hotel through our valued guests eyes. More 

United States
2 reviews
Reviewed 1 week ago

Great place to stay central to all that we were doing. Has a great breakfast made to order. Lots of other buffet items as well. Had a problem with noise from above us but the staff handled it and credited our bill part of the nights stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Craig P
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for providing us with your honest feedback, we truly appreciate the opportunity to see our property through our guests eyes. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Region: United States > California > Santa Clara
Price Range: RM649 - RM2,094 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Santa Clara 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites
Hotel Style:
#3 Romantic Hotel in Santa Clara
#8 Family Hotel in Santa Clara
#9 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Santa Clara staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take room 301”
 of 5 bubbles EdGracia, 22 Nov 2016 | Read review
“ask for a quiet room”
 of 5 bubbles zivn2013, 12 Nov 2016 | Read review
“stay somewhere else!”
 of 5 bubbles 731jeanettep, 11 Sep 2016 | Read review
“Sixth floor this time....was good.”
 of 5 bubbles elwood9, 23 Aug 2016 | Read review
“Pick an odd number room”
 of 5 bubbles 1raidergirl, 8 Jul 2016 | Read review
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